No room service

Stayed in November 2024

My room 7112 smelled like mildew, my clothes smelled like it too when I got home.

The staff truly made our experience enjoyable. From the food service and housekeeping to the groundskeepers who took the time to get a coconut from a tree and cut it open, everyone contributed to our special stay. The front desk and bartenders were also fantastic. The activities were plentiful, ensuring there was always something to do! The Michael Jackson night and karaoke were especially fun.

Stayed in November 2024

I didn’t like the beds, no comfortable and no good bedding

The staff was friendly and the food was good.

Stayed in November 2024

The food LOOKS delicious but wasnt good at all. Nyc makes better authentic Jamacian Cuisine. However i did enjoy the beef patties even thoo every time i came there werent many left

I think the guest are the ones that make the experience i had fun meeting new people and the vibes were good. DEMARCO the brownskin bartender!!!! Exceplent service everytime, just beautiful if i ever go back it be because of him! Oh also Triple X with the yoga!!!! It help i was able to catch the mornin class before my flight. I also loved the bracelet makin by the beach

Stayed in November 2024

No elevators..alcohol beverages were more juice and cheap rum..activities minimum..pool close at 7

Property was nice .rooms where comfy..staff was very helpful

Stayed in November 2024

Entertainment and jerk chicken 😄

Stayed in October 2024

The toilet bowl need to wash properly it did not smell good when we came in our room in the evening

All was excellence

Stayed in October 2024

The food was good but not great. They didn’t have elevators so you had to take the stairs all the time. I also didn’t like the local men selling items in the water next to the beach. They really became a bother.

I loved the atmosphere. There were always activities going on around the property. Very friendly staff, great drinks. Rooms were comfortable.

Stayed in October 2024

Cleaning of the rooms, especially shower and bathroom could have been better

Service was great. I requested to move my room closer to the front and the change was made immediately

Stayed in October 2024

I was not given information about all the available facilities and activities when I checked in. I had to discover them by chance!

The atmosphere was lively. The food was also nice with a lot of variety. The parties were legendary.

Stayed in September 2024

Our room was far away from vital amenities such as the pool, restaurants and activities.

The variety of food was good, staff was very helpful and kind.

Stayed in October 2024

No food available after a certain hour

The staff was nice and friendly

Stayed in September 2024

The food and the close together double beds.

The location.

Stayed in September 2024

Not very clean and tv didnt work. Someone did number 2 in the stairwell and for 2 days it just sat there uncleaned. The food lacked flavor and regular drinks like soda and juice was watered down.

Friendly staff and entertainment was great. Made it fun despite the rain.

Stayed in October 2024

Breakfast was good 👍

Stayed in October 2024

So with the good stuff out the way ,there were some bad things like the food breakfast/lunch/dinner was mid/bland at best some foods were better than others. We stayed for 10 days, out of the 10 days we saw 2 roaches one on day 8 and one on day 10 but other than that the hotel was clean for the most part honestly . How can I forget about the desert it had a weird aftertaste of like playdoh might just be my American tastebuds but try it out and enjoy.

Hotel was lovely, rooms were spacious and nice , staff was nice and well coordinated for the most part. Any problems I had they solved them in a timely manner especially when my flight got cancelled and we had to stay for 3 more days because of hurricane Milton and they accommodated me accordingly which is greatly appreciated it. I believe if you like partying having a good time and a mini water park this hotel is for you for sure . Also KFC is right across the street which is fire. My favorite part about this hotel was the SLIDE oh my god it’s so much fun if you like stuff like that couldn’t get enough was on the slide everyday.

Stayed in October 2024

Paul (Front Desk) and Patricia (waitress) were of great service! Thank you for your great hospitality!

Stayed in October 2024

Food was a bit basic turkey neck and curry chicken was too much.

The staff was great so was the activities. Alot of vibes and fun.

Stayed in August 2024

No room service pools close at 6 nothing to do after pools close

Close to airport

Stayed in October 2024

That there’s no room service.

The scenery was amazing

Stayed in September 2024

No lifts to our property(we were on the first floor with many bags) , plumbing issues Re the toilet (virtually had a plumber every single time the toilet was used) - the room was changed eventually but the same issues persisted. Power outage occurred 3x - one of which lasted about 2 hours.

Staff were great-went above and beyond to ensure we were comfortable and happy , food and drink was fabulous, entertainment was top notch.

Stayed in September 2024

The food

Stayed in September 2024

I recently had the pleasure of staying at RIU Montego Bay, and I can honestly say it was one of the best experiences I've ever had. From the moment we arrived, the staff went above and beyond to ensure our stay was perfect. A special thank you to Bianca at the front desk for her outstanding customer service. She made the check-in process seamless and was incredibly helpful throughout our stay. Her friendly demeanor and attentiveness truly set the tone for our vacation. My wife and I were celebrating her birthday, and the staff made it an unforgettable experience. They went out of their way to surprise her with thoughtful gestures that made her feel cherished. Overall, the hospitality, beautiful surroundings, and attention to detail made our stay exceptional. I highly recommend RIU Montego Bay for anyone looking for a wonderful getaway. Thank you again to the entire team for making our visit so special!

Stayed in September 2024

The staff were not super helpful. Maybe because we were only there for one night so we weren’t guests to invest in.

There were lots of things to do, and I think it was a great value for what we paid.

Stayed in September 2024

Food could have been better

The property was very clean

Stayed in September 2024