The first time, I couldn't find any towels in the room. The second time, everything was fine when I arrived, but on the second day, they didn't give me any toiletries.

staff very kind logisitc place

Stayed in September 2025

The fake security control when u enter the hotel. Security control that is useless cuz it's a safe position

Price and position

Stayed in September 2025

I likes the location. The stuff were so friendly and easy. Service was excellent. Clean hotel rooms good breakfast. My children felt so comfortable and happy. I would book it again .

Stayed in August 2025

The shower area wasn’t the cleanest, and the big windows in our superior room had an amazing view but looked like they hadn’t been cleaned in ages. At breakfast, we asked for omelets, the waiter said “okay, let me tell them” and then never came back.

They kindly upgraded our stay for free, and the superior room was very comfortable.

Stayed in August 2025

The breakfast was amazing! We felt really welcomed every time. Good location and easy access.

Stayed in July 2025

Could have stayed longer to explore the area

Quality of the room and service

Stayed in June 2025

I literally loved everything in this Beautiful Hotel Thank you for everything ❤️🇱🇧

Stayed in July 2025

Everything was perfect as usual Always a pleasure !

Stayed in July 2025

n/a

Very lovely, reasonably priced hotel. We were in Amman just for one night, and the hotel exceeded our expectations. Staff were service-oriented, friendly, and very accommodating. The restaurant had an excellent lunch buffet, which was just what we needed. We would stay here again!

Stayed in June 2025

When I arrived, I found out that the gym is under reconstruction. However, the management of the hotel was super helpful and provided me opportunity to exercise in my room. The best experience and customer service I have had for a while.

Great experience with very kind and welcoming staff. Such a kind and welcoming people ready to support with everything. I am so glad I choose this hotel for my stay in Amman. + spacious room and big bathroom + great breakfast + pick up/drop off at the airport (cheaper than regular taxi and/or Uber) + small fridge and coffee station in the room + dining/work table + quiet rooms availble (outside the main street)

Stayed in June 2025

the perfect place to stay in Amman.

Stayed in May 2025

The hotel is very nice, the attention is very good and the location is perfect to move around Amman. the staff very friendly and helpful.

Stayed in May 2025

I stayed at the business suit, that was located on the street side, i could hear the car noise. And the curtains didn’t dim the room completely. I am sure the staff would have helped relocating me had i asked but i only stayed for one day

The location is very good The staff are very professional The mattress and pillows are comfortable The room we stayed in was clean and well maintained.

Stayed in May 2025

Breakfast not very tasty

Room , staff

Stayed in May 2025

It’s not related to Hotel but country I guess their atm doesn’t support UAE cards to withdraw cash as taxi doesn’t have transactions machine.

Front Desk manager was very welcoming and useful she helped , explained and ask what ever I might be need from them.

Stayed in April 2025

thank you a lot

all is very good

Stayed in April 2025

Nothing, just wish I’d been able to stay longer!

Amazing stay! Everyone was welcoming, they kindly accommodated my requests for an airport transfer, a high floor, and late check out, even going as far as upgrading me to a suite!

Stayed in April 2025

The room was great and I got an upgrade upon arrival. I recommend the hotel especially the location in Amman. Many thanks for the whole kind team.

Stayed in March 2025

The breakfast buffet could use abit more variety, it was the same things everyday.

The hotel looks very modern, elegant and classy. We stayed there during low peak season so there weren’t too many guests but we were fortunate enough to get a room upgrade to a suite, which looked amazing! The staff were all very kind especially the lady manager. She always made sure we were comfortable and she seemed to frequently do checks in the empty rooms herself which I found to be very impressive. The neighbourhood is quiet and mainly residential. Overall, we had a good stay at Ambassador hotel.

Stayed in January 2025

Mirror required in the room

Very clean , happy and jolly staff , hamza , noura actually all

Stayed in March 2025

F & B lagged behind FOH by miles. Still for a four star hotel guest can swallow F & B shortcomings because of hospitality and comfort provided by FOH staff and facilities.

Super hospitable front of the house. Room was very clean and comfortable. Housekeeping kept up the standards and ensured comfort.

Stayed in February 2025

Nothing

Cleanness, Organization, Welcoming and helpful staff, Location, Nice breakfast buffet and food options,

Stayed in January 2025

Maybe this is because of reduced tourist numbers as experienced throughout Jordan, the constant need to try to sell up on transport and trips - even quoting four times the normal rate and quoting that taxis and Ubers were not safe.

Amazing Boutique Hotel with great design and attention to detail - from electric blinds, good room lighting, luxurious bathroom, comfy, light and airy separate seating area and good artwork throughout. Breakfast was varied daily, omelettes were the best ever and pastries good too. The gym was very good and functional, much more than a standard hotel gym.

Stayed in December 2024

Only has one mirror in the bathroom, another mirror in the room is needed

Beautiful hotel , clean rooms , comfortable beds

Stayed in December 2024