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Reviews of Amman West Luxury Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mahmoud Abidi, Amman, Jordan

#18 of 188 hotels in Amman

Guests' Choice

Review Score

Based on 234 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    9.1

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Every thing

    Good stuff Cleaning Good

    Stayed in September 2025

  • Reviewed: September 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights

    Friendly Staff

    Stayed in September 2025

  • Reviewed: August 29, 2025

    10
    Everything was good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Everything was good. We stayed 16 days at this hotel and everything was great. Both the staff were kind and friendly, and the location was good. Breakfast was nice and varied every day – can definitely be recommended

    Stayed in August 2025

  • Reviewed: August 22, 2025

    9.0
    Very nice staff, great hotel and strongly recommend it
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room floor could have been more cleaner, the house keeping didn't do a good job as you can see some stuff on the carpet.

    Really nice hotel, not far from main centre. Within 5 to 10 mins drive. Manager messaged me in the morning about my whereabouts and to see if they can accommodate me any other way. When I came in, check in was seamless and upgraded me to a suite. Everything was great.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    10
    It was good and i relaxed alot
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Good breakfast Respectful people Good service

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Great Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    When having a shower the water would build up below and run out onto the bathroom floor. No balcony view. When having dinner at the hotel restaurant in the evening, had to wait a very long time to be seen too as there were no staff then the manager came to take orders. Very long winded to order food in the evening.

    Good Location, nice big hotel. It was clean and well maintained. Nice swimming pool outdoors. The reception staff were friendly and helpful. Helped with booking our tours and excursions. Very nice breakfast with a variety of food for morning breakfast.

    Stayed in August 2025

  • Reviewed: August 13, 2025

    9.0
    Comfortable & Lovely
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The Staff was very kind, helpful, supportive.

    Stayed in August 2025

  • Reviewed: August 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great hotel, nice location and friendly people

    Stayed in August 2025

  • Reviewed: July 27, 2025

    8.0
    Clean very good hotel
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is very good, with decent parking, helpful staff

    Stayed in July 2025

  • Reviewed: July 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Staff was very helpful . Excellent facilities. Food was excellent

    Stayed in June 2025

  • Reviewed: July 25, 2025

    8.0
    Nice hotel in convenient location
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    Music around the pool area was a little loud when we wanted just to relax.

    Friendly helpful staff. Nice room, clean. Requested a non-smoking room. Lots of choice for breakfast. Nice swimming pool.

    Stayed in June 2025

  • Reviewed: July 24, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was not so bad at the breakfast but it's better when I can find a normal breakfast like cheese with bread something like that a special Arabic meal it will be so nice to test it

    The man at the reception was very cooperative and very kindly carried the bags to the room and the room was as described a room with a wonderful view you can see everything in front of you it has a double bed and the sheets were very clean and the room is arranged in a distinctive way they even put you hospitality with a bottle of water and the breakfast was kind of good but the quality of the food is a little different from what I expected but despite that my stay in the hotel was comfortable and I was happy in the end thank you very much

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing

    Stayed in July 2025

  • Reviewed: July 19, 2025

    10
    Very nice Hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    All good

    Very Friendly and helpful staff and great value for the money

    Stayed in July 2025

  • Reviewed: July 19, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 10 nights
    • Submitted from a mobile device

    Location is near the downtown, everything is perfect

    Stayed in July 2025

  • Reviewed: July 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    absolutely nothing

    Everything, literally exceptional.. The location is close to everything (2JDs max with Careem - a local equivilant to Uber).. The first hotel I've ever seen with multi-cusine breakfast! cleanliness is outstanding.. try it and you'll never regret

    Stayed in May 2025

  • Reviewed: July 10, 2025

    9.0
    Great stay in Amman
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The location was excellent, and the room was spacious. Most importantly, the staff were nice and helpful.

    Stayed in July 2025

  • Reviewed: June 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff is very nice and helpful. Room service is excellent, especially the young man Mahmoud, who is very kind and helpful. The room is clean and the view is beautiful. The swimming pool is also a plus. The location of the hotel is excellent. Overall a good experience.

    Stayed in June 2025

  • Reviewed: June 14, 2025

    10
    Modern quiet stay in Amman, easy to reach from the airport.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel was on the outskirts of Amman but very easy to reach from the motorway coming from the airport. There is parking next to the hotel which was in a quiet neighborhood but we used uber to go to the centre of town as driving in Amman seems very challenging. The room was very quiet, clean, the beds comfortable. Breakfast was in buffet style and had lots of choice. We would book here again if in Amman.

    Stayed in May 2025

  • Reviewed: June 11, 2025

    10
    A good experience.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Friendly staff. Clean rooms.

    Stayed in June 2025

  • Reviewed: June 6, 2025

    10
    Memorable
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Phone broke and lost all photos and videos 📹 🙃 😪 🙂

    I arrived during Ramadan places closed early 🙌 pool area was closed. Weather was fabulous 👌

    Stayed in March 2025

  • Reviewed: June 3, 2025

    10
    Nice stay with an enjoyable suprise in the hotel room ;)
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Everything was great. Thank you :)

    The room was quite spacious with good bedding. The staff was very friendly and helpful. We were able to park in the hotel's parking area throughout our stay. The hotel's location was great. Can't recommend this hotel enough.

    Stayed in May 2025

  • Reviewed: May 31, 2025

    9.0
    No hesitation in returning
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing really

    Location and general homeliness - Mohamad Albiary and his team could not have been more welcoming and accommodating.

    Stayed in May 2025

  • Reviewed: May 28, 2025

    9.0
    Good Value / Nice Location Hotel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They only provided 1 mug although we were 2 people, but they provided it once we called. The shower head broke after trying to simply tilt it

    The staff were really nice and professional, the room smelled nice upon arrival, AC was already on which was a nice touch! The view of the windows was nice leading straight to the pool and trees.

    Stayed in May 2025

Showing 1 - 25

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