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  5. Reviews of Jabal Amman Hotel (Heritage House)

Reviews of Jabal Amman Hotel (Heritage House) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1st Circle, 2901 Rainbow Street, 11181 Amman, Jordan

#147 of 169 hotels in Amman

Guests' Choice

Review Score

Based on 120 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    9.1

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.2

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 20, 2024

    7.0
    Old Style Hotel with Good location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights

    Beds were not comfortable for 3 people.

    Location was close to main center. breakfast was ok. Old style hotel with large rooms. Staff were helpful. Pretty close to all major tourist spots.

    Stayed in January 2024

  • Reviewed: November 16, 2023

    6.0
    Great location
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel needs to be improved, it’s old

    Location is perfect nearby restaurants, cafés and tourists places

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Jordan Delight
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 8 nights
    • Submitted from a mobile device

    Bathroom could do with a refresh.

    Friendly, polite, professional staff. Great location with shops, restaurants and takeaways on your doorstep.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Location, location location.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the furniture has water damage

    This hotel is perfectly positioned for a 1 day visit to Amman.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Great location, nice staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very dated and not particularly clean - there was a large cockroach in the bathroom

    Location was excellent

    Stayed in October 2023

  • Reviewed: September 24, 2023

    6.0
    Too expensive for what it is
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Way too expensive for what you get. Room was facing a school so it was very noisy in the morning even with earplugs. The big bed is in fact 2 small mattresses stuck together so not comfortable. Room didn’t get cleaned on the first day, had to ask every morning to make sure it will. On arrival day the shower was full of sand on the floor. I had to ask 3 times to get the right password for the wifi, every staff member thought he had the good one. Breakfast wasn’t great, no fresh fruits.

    Big room Kitchen Rainbow street

    Stayed in September 2023

  • Reviewed: August 27, 2023

    8.0
    definitely worth it for the location and if you get the huge room with panoramic views
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    bathroom was a bit grubby

    stunning location on rainbow street. rright in the middle of pleasant nightlife and close enough to downtown to walk there and get a feel for the sights and sounds

    Stayed in July 2023

  • Reviewed: August 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 1 night

    the shower room was a bit tired and the aircon noisy but overall it was good and the location excellent

    Stayed in August 2023

  • Reviewed: May 26, 2023

    8.0
    Great stay on Rainbow Street
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very basic Bathroom was a little old and tired - could do with some maintenance and upkeep

    Great size room Excellent location

    Stayed in May 2023

  • Reviewed: May 22, 2023

    7.0
    Good location
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night

    Used furniture

    Helpful staff

    Stayed in April 2023

  • Reviewed: May 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Executive Suite
    • Stayed 3 nights

    It wasn't a problem for us as they closed early because no one was there, but there is a bar in the next door building which could play loud music.

    Nice location on Rainbow St away from the busy souks and downtown. Short walk downhill to below the Citadel/ampitheatre and souks, a steeper walk back up to the Hotel. Can always catch a taxi back if this is a problem. Rainbow St offered many restaurants/take away eateries and modern boutique shopping options. Good breakfast served at the Hotel. Rooftop bar across the road with great views over Amman.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Only cleanliness of tea cups and spoons to be better and tv didn't wrk.

    Its decent hotel with basic stuffs . Moneybfor value loction. Overall good

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    A very enjoyable 5 days in Amman. Thank you.
    • Leisure trip
    • Solo traveler
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    I think the hotel could do with a painting refresh. The room allocated was nice but the lighting could be improved.

    The hotel was ideally situated just off Rainbow Street which is a popular tourist destination, cafes, restaurants, bars, shops etc. It is also about 20 mins walk to the Jordan museum and the Roman historical sites, Jordan Fine arts museum. The staff in the hotel were all very friendly and helpful. I had a very earlier departure from the hotel and the staff arrange for my breakfast to be available prior to my departure. Breakfast selection was good. Many thanks. The room allocated was a good size and comfortable.

    Stayed in April 2023

  • Reviewed: April 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Room was big but not very comfortable! Very helpful staff.

    Location was good.

    Stayed in April 2023

  • Reviewed: April 12, 2023

    7.0
    Good location, polite staff, but the rooms were not clean and the breakfast was not fresh at all.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not fresh, and the rooms/breakfast area not clean

    Stayed in April 2023

  • Reviewed: April 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    good location and kind personnel. great breakfast , too

    Stayed in April 2023

  • Reviewed: April 1, 2023

    7.0
    Whirlwind stay in Amman but worth it. Good value
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly dated. Pillows a little uncomfortable. Overall a fantastic well priced stay in Amman.

    Situated in quiet area but easy access to downtown. Good value and helpful staff - accommodating an extra bed fir our family of 5 Great showers

    Stayed in April 2023

  • Reviewed: March 30, 2023

    8.0
    Cozy apartment style stay on Rainbow street
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The location, at one end of Rainbow street is great. The apartment style rooms are nice ... not very fancy but quite cozy. The breakfast is adequate and the staff were kind enough to let me extend my check-out time a bit since I had an evening flight.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    8.0
    Loved the location on Rainbow Street near great little cafes and hookah bars.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    cleanliness. what we came to know as a regional disregard for thorough cleaning into corners and crevices

    location, spacious, comfortable, well appointed

    Stayed in March 2023

  • Reviewed: January 12, 2023

    8.0
    Great view, warm, sunrise but average breakfast
    • Business trip
    • Solo traveler
    • Executive Suite
    • Stayed 1 night

    Breakfast could improve a lot. There's only few basic staff, cheese and ham looked to be the lowest quality. Limited selection of one Americano coffee (like everywhere else in Jordan).

    Very good room size and for executive lounge (it's basically an apartment) for heavily discounted price. Air condition was performing well during winter and could heat up the room perfectly well even though it's a bit louder. Hotel staff is very helpful, check-in was smooth, information clear, check-out was smooth with correct invoicing. Ohh, and views from the highest floor are excellent, especially for early morning sunrise. Lovely!

    Stayed in January 2023

  • Reviewed: January 4, 2023

    8.0
    great location for seeing Amman
    • Leisure trip
    • Family with young children
    • Two-Bedroom Family Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    great location, good space and nice breakfast

    Stayed in December 2022

  • Reviewed: December 28, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast options were very limited and it was not very clean also.

    The location was very good, on the rainbow street and the downtown was walkable distance. The heating in the room was very good and the rooms were very spacious.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    8.0
    Was okay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    shower wasn't working properly , watwr was runnig very slow and batery was a bit damaged

    Breakfast was nice and room was big

    Stayed in November 2022

  • Reviewed: November 7, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Family Suite
    • Stayed 1 night

    Worn-out furniture. Need replacement!

    Location is perfect!

    Stayed in October 2022

Showing 1 - 25

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