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Reviews of Liwan Hotel 3 stars

Princess Taghreed Moh'd Street, Swefieh , 11185 Amman, Jordan

#124 of 194 hotels in Amman

Guests' Choice

Review score

Based on 57 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7

  • Comfort

    6.8

  • Location

    7.9

  • Facilities

    6.7

  • Staff

    7.7

  • Value for money

    6.5

  • Free WiFi

    6.1

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Showing 1 - 38

  • Reviewed: 5 February 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The room was very noisy it seems there is a pub or a club near to the hotel the music was on till 3 am. the room was far from the lobby it was a good walking distance and have to take the stairs to the room. I asked to receiptionest to check if there is another room available but she said that they are fully book, however, when I was in the lobby a walk in customer came in he didn't have a reservation and was looking for a room and they managed to find him a single room which is what i was looking for, it was strange that few minutes ago they said that they are fully booked and can't change my room, but they were able to find one for a new customer. The Wifi was weak and didn't work well in the room.

    the location of the hotel is very convenient it is very close to everything you will need during your stay in Amman. the staff were friendly and helpful. Good size room the TV is an old one and wasn't working but they managed to fix it.

    Stayed in January 2017

  • Reviewed: 4 October 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi connection kept disconnecting and the breakfast was less than expected

    The place is nice and clean, the furniture is new and the staff is perfect

    Stayed in September 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is so poor Noises in the hallways in the middle of the night Charged me extra for paying through Visa card No house keeping unless you request

    Nothing

    Stayed in August 2016

  • Reviewed: 12 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was super helpful. I got sick while here and they let me extend my stay with just a simple phone call. They organized affordable taxis, all around good staff.

    Stayed in July 2016

  • Reviewed: 5 May 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    the great hospitality and very positive staff memebers

    Stayed in May 2018

  • Reviewed: 4 May 2018

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The coffee was cold, the milk was powdered for breakfast. We would like a small fridge and kettle in the room.

    The room was fine.

    Stayed in April 2018

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    very very poor breakfast

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom no t clean ..::Ac is not cooling.... Carpet very old not clean.... as if i am in an old unclean house

    Nothing

    Stayed in March 2018

  • Reviewed: 14 January 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Sometimes not clean enough or not cleaned after the people before

    The location

    Stayed in January 2018

  • Reviewed: 20 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Good service nice place

    Stayed in September 2017

  • Reviewed: 9 September 2017

    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service, cleaning, and price

    Nothing

    Stayed in September 2017

  • Reviewed: 10 January 2017

    • Leisure trip
    • Couple
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Great service loved it

    Stayed in December 2016

  • Reviewed: 28 December 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff are superb the service is excellent

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The quality of the food was not the best. Satisfactory

    Stayed in December 2016

  • Reviewed: 11 October 2016

    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Mattress , pillow and bed are not comfortable at all

    good location , helpful staff

    Stayed in September 2016

  • Reviewed: 22 September 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything: Receptionist poor. Breakfast poor. Room very poor. Quality of service was fail down

    Nothing at all at this hotel working well.

    Stayed in September 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old hotel.. Not very clean

    Stayed in September 2016

  • Reviewed: 21 August 2016

    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The price was not as mentioned on booking.com its much higher

    The reception guy was very helpfull. He is the best. His name is faisal

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast I booked by booking.com but it wasn't there when I arrived.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    every thing was very good

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 16 May 2016

    • Leisure trip
    • Couple

    They seriously need buy new towels. The towels were clearly old & smelled like cigarettes, even when we got "new" ones. Prepare for street parking, even though the site claims they have private parking.

    Amazing location, good rooms, nice bar, generally great for a Amman visit.

  • Reviewed: 6 December 2015

    • Business trip
    • Solo traveller

    There are no slippers in the room ! Despite the cold weather there are no carpets. Decoration is very basic.

    The location is very good, the bathroom is neat and clean. Breakfast is acceptable.

  • Reviewed: 28 April 2015

    • Leisure trip
    • Couple

    After having a bathroom that flooded with sewage smelling water instead of this being rectified it was relet to another couple and flooded even worse. On our return to the hotel after a trip away they tried to put us back in the same room. We refused and were then placed in a suite.

    Staff did try to solve problems, when the wi fi was dodgy the manager let us use his office for online check-in. The manager gave us a drink on the house after the flooding incident.

  • Reviewed: 24 January 2015

    • Business trip
    • Group

    Some views from the rooms are facing the street, but it's not so bad. No more problems (I was staying for a week).

    Honesty cleaning companies (leave money on the bed and no one touches them). Possibility to store your luggage until the evening hours. Fairness and helpfulness of staff. Tasty and huge breakfast (buffet) - excellent! Rooms are spacious and large with all the amenities (hairdryer, wi-fi, fridge, air conditioning, etc.).

  • Reviewed: 19 April 2016

    • Leisure trip
    • Family with older children

    need better matreses and new towels

  • Reviewed: 8 April 2016

    • Leisure trip
    • Group

    Breakfast

    Manager arranged free trip to airport to compensate for misinformation on arrival

  • Reviewed: 13 March 2016

    • Business trip
    • Solo traveller

    Everybody smokes inside the hotel

    Location was good

  • Reviewed: 15 January 2016

    • Leisure trip
    • Solo traveller

    The Price on the online reservation is a bit cheaper than what i paid at the reception, but not much.. its alright

    Everything, Very Practical Hotel

  • Reviewed: 18 October 2015

    • Leisure trip
    • Solo traveller

    No wifi... No comfort and can't sleep in the morning because too much light

    I liked the staff

  • Reviewed: 1 October 2015

    • Business trip
    • Group

    Poor internet, it was not that clean Elevataor was very bad

    Location

  • Reviewed: 23 July 2015

    • Leisure trip
    • Couple

    Very close to a great area

  • Reviewed: 11 July 2015

    • Business trip
    • Couple

    The room floor was very dirty you can't walk on it plus there are no carpet..!!

    Place of the hotel

  • Reviewed: 9 July 2015

    • Leisure trip
    • Couple

    Rooms

  • Reviewed: 4 July 2015

    • Leisure trip
    • Solo traveller

    Room was a bit tired with a broken mirror so it's a quit dangerous my room #303 Towels also was very tired need to change

    Place Easy check in

  • Reviewed: 12 April 2015

    • Leisure trip
    • Solo traveller

    Location. 7km from downtown

  • Reviewed: 21 January 2015

    • Leisure trip
    • Family with older children

    - Checkin Time 12:00 - Location - Proximity to shopping malls, market - Free internet for Booking.Com bookings

  • Reviewed: 19 January 2015

    • Leisure trip
    • Solo traveller

    bad costumer service. no heating enough old and dirty flooring carpets no enough lighting in the room

    location only

  • Reviewed: 2 January 2015

    • Business trip
    • Solo traveller

    Internet; slow and complicated frequent log ons. Many amenities that don't work and need maintenance.

    Location, breakfast, staff.

There are also 16 reviews without text. These impact the overall review score.

Showing 1 - 38

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