Queen Alia Street, 11110 Amman, Jordan
#87 of 174 hotels in Amman
Guests' ChoiceBased on 846 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
8.0
Staff
9.0
Value for money
7.9
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End of dialog contentReviewed: 23 April 2024
Abdul
United StatesLittle run down
Very helpful staff
Stayed in April 2024
Reviewed: 20 April 2024
Fatma
EgyptThe bathrooms are pretty old. There were some leaks.
The breakfast was good and the location is accessible.
Stayed in April 2024
Reviewed: 15 April 2024
Reem
IsraelThe bathroom wasn’t comfortable, needs reconstruction and the pool is small.
Stayed in April 2024
Reviewed: 5 March 2024
Nazeeh
IsraelThe bathroom is too old, toilet is smelly and water is not flushing well ,the AC is old and not cooling, and I expected some drinks in the cooler as 5* hotel. I called the receptionist several time nobody answered
Breakfast was excellent, but staff should pay more attention to the customer requests, I went to ask for omelet and waited for five minutes and nobody showed up, staff should be offering coffee as 5 * hotel And most of the tables lacked for salt and pepper
Stayed in March 2024
Reviewed: 17 February 2024
Ziad
LebanonNeeds renovation
Safe and super friendly Staff
Stayed in February 2024
Reviewed: 3 February 2024
Mohammed
Saudi ArabiaThe furniture needs to be renewed.
The room size is good, breakfast is delicious, located in good place.
Stayed in February 2024
Reviewed: 24 December 2023
Tareq
JordanAbdullah at reception was very helpful
Stayed in December 2023
Reviewed: 6 December 2023
Ahmed
United Arab EmiratesThe hotel is a little bit old, and need renovation. Smart TV also was not good
- clean. - the staff - the service - the security - the hospitality - the veiw - big rooms
Stayed in December 2023
Reviewed: 9 November 2023
Maher
KuwaitSome Furntur is old
I think location is very good
Stayed in October 2023
Reviewed: 1 November 2023
Khaleel
United KingdomThe only thing I didnt like to be honest is the Hotel Taxi, they have a Taxi office on the ground floor of the hotel, the 2 guys there are a rip off, we agreed on a price while I was travelling back after checkout and suddenly after arrival the driver changed his mind and started hustling for more, He took another 50% of the payment for nothing demanding its his right, I didnt like it and this ruined the end of the trip having such behaviour while traveling from Amman, So avoid the Taxi office downstairs (or if your in need then just avoid the guy with the mustache called Abu Haytham), what a ripoff that guy is.
The Hotel is great, welcoming staff, great stay, I really liked the hospitality of the hotel, you dont feel like your traveling and it feels more like a place you reside rather than a place your staying if for short periods of time, room service is great and breakfast is superb, Id highly recommend if your staying there for relaxation and comfort, If your a tourist this is a place Id recommend since you would need daily ammenities, cleaning, breakfast and all the chores that you can ignore and focus on your trip, Its one of those places to give you the comfort so you enjoy your trip to the max.
Stayed in October 2023
Reviewed: 28 October 2023
Tim
Belgiumbathroom outdated
resto roof lounge
Stayed in October 2023
Reviewed: 25 October 2023
Susan
United Kingdoma bit dated
very friendly and helpful staff. good sized room
Stayed in October 2023
Reviewed: 16 October 2023
Gary
United KingdomFood Location Staff
Despite being tired in places , great hotel with amazing views from the hotel roof pool/bar
Stayed in October 2023
Reviewed: 15 October 2023
Rosalia
NetherlandsNothing
The room was so big and clean.
Stayed in September 2023
Reviewed: 8 October 2023
Duncan
United KingdomRooms a little tired. Whole hotel must have been very good in its day but must be 30-40 years old. But it was what we needed. However it was Smokey despite asking for. On smoking room. Clue was the ashtrays were still there.
Location excellent and quick check in
Stayed in October 2023
Reviewed: 29 September 2023
Fawzi
BahrainThe smell of cigarettes is everywhere, even in nonsmoking erea
Kindness of staff Location
Stayed in September 2023
Reviewed: 27 September 2023
Taw
Israelextreme undefined music noise from the upper floor
Good Location and clean.
Stayed in September 2023
Reviewed: 25 September 2023
Ala
Saudi ArabiaN/A
Everything was good, specially Mr. Abdullah Rashaydeh and Ms. Haddad
Stayed in September 2023
Reviewed: 19 September 2023
Noureldien
United Arab Emiratesnothing
Good location, nice and welcoming staff
Stayed in September 2023
Reviewed: 18 September 2023
Nabil
Palestinian Territorylovely Bible  receptions housekeeping, front door very good
Stayed in September 2023
Reviewed: 17 September 2023
Jennifer
AustraliaNot near any shopping or restaurants
Very comfortable and spacious, we were upgraded to a suite and complimentary fruit as it was our wedding anniversary
Stayed in September 2023
Reviewed: 14 September 2023
Hasan
IraqGood with good variety. The restaurant was clean, the staff was very good
Stayed in September 2023
Reviewed: 11 September 2023
Liliana
AustraliaDidn't like a broken fridge....
Lovely room, well appointed...as befitting a place of this stature. Fridge, naturally, doesn't work but - hey - a fridge not working is somewhat deriguer here. Great breakfast, very comprehensive and all the staff were fabulous.
Stayed in September 2023
Reviewed: 5 September 2023
Georges
Lebanongreat hotel, a bit old but super clean and comfort. staff are welcoming and helpfull amazing service. rooftop is so nice and breakfast is rich and various. rooms and amenities are superb
Stayed in September 2023
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