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  5. Reviews of Comfort Hotel Saga

Reviews of Comfort Hotel Saga This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

840-0801 Saga, Saga, Ekimae-chuo 1-14-38 , Japan

#8 of 24 hotels in Saga

Guests' Choice

Review Score

Based on 63 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.2

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: November 15, 2024

    8.0
    Clean and convenient!
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are a little cramped for two. There was just barely enough space to open up two luggages.

    It was convenient being right next to Kumamoto Station and clean!

    Stayed in November 2024

  • Reviewed: June 13, 2024

    9.0
    Complementary breakfast was an added service. The staff was very helpful. Everything is excellent
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No

    Just next to the train station

    Stayed in June 2024

  • Reviewed: May 5, 2024

    8.0
    Good base for exploring Saga!
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 4 nights

    ・Air conditioning is partially centrally-controller, cannot change to auto mode ・Bad soundproofing, a lot of noise from the corridor can be heard ・Cleaning policy could be improved: not very eco-friendly (toothbrush is thrown away every day, why?), electric kettle and hairdryer cable are being zip-tied every day which is a bit annoying

    ・Perfect location just next to Saga station ・Comfortable bed ・Good breakfast included (although dining room was overcrowded with very noisy Chinese tourists...) ・Good TV & all necessary equipment included ・Reasonable price

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Good base for exploring Saga!
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night

    ・Air conditioning is partially centrally-controlled, cannot change the mode ・Bad soundproofing, a lot of noise from the corridor can be heard ・Cleaning policy could be improved: it is not very eco-friendly (toothbrush is thrown away every day, why?), electric kettle and hairdryer cable are being zip-tied every day which is a bit annoying

    ・Perfect location just next to Saga station ・Comfortable bed ・Good breakfast included (although dining room was overcrowded with very noisy Chinese tourists...) ・Good TV & all necessary equipment included ・Reasonable price

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no

    free breakfast location

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Simple, but comfortable. Also, free breakfast!
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom a little small, but at least there wasn’t a big step up into it like some other places I have been.

    Very close to the train station - only a minute’s walk. Bed comfortable. I arrived early and was able to relax in their breakfast/ library/ lounge area until it was time to check in. TV also had streaming and YouTube access. Staff were lovely. FREE BREAKFAST.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is very friendly, room is comfortable and clean, nice experience stays at hotel 😊

    Stayed in February 2024

  • Reviewed: January 17, 2024

    9.0
    Great location, friendly & knowledgeable staff.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms were small compared to Western standards.

    Friendly staff, clean, convenient

    Stayed in January 2024

  • Reviewed: December 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night

    Breakfast was okay, as its free, nothing to compliant.

    Location was so good, staffs were very friendly. Room is not big but very clean.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Good value for money
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Average room, breakfast.

    Location next to JR station and also private car park.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    9.0
    Nice hotel in central Saga.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights

    As is very common in Japanese hotels at this price range the double bed is pushed up against the wall but overall the space available wasn't bad

    Very helpful staff with a good command of English. Nice complimentary breakfast, paid parking very nearby. Launderette facilities with washers and separate dryers and free loan of an iron and ironing board.

    Stayed in November 2023

  • Reviewed: November 27, 2023

    7.0
    room rate is reasonable, location is convenient and necessary facilities are provided
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    room is a bit small especially when you've got a few pieces of luggage

    breakfast is nice although the choice of food is limited good location - near the train station and the city centre

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Great location in a lovely town with excellent rail links
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Close to station and shops

    Stayed in November 2023

  • Reviewed: October 14, 2023

    9.0
    Very convenient location and cozy place to stay
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night

    The aircon in my room is pretty noisy, so I had to switch off. Luckily the weather was cool in the night, so I didn't feel stuffy in the room.

    The location is very convenient and there are many choices for food around the area. The hotel provides free breakfast. Very cozy place indeed!

    Stayed in October 2023

  • Reviewed: September 8, 2023

    9.0
    Had a nice and comfortable stay!
    • Leisure trip
    • Travelers with friends
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is good!

    Nice accommodation, location and service! Highly recommend!

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good stay!
    • Business trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    location and cleaness

    Stayed in September 2023

  • Reviewed: July 17, 2023

    7.0
    Fantastic.wish the say was 2 nights instead of 1
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was rather small for 2 people

    Great

    Stayed in July 2023

  • Reviewed: June 17, 2023

    7.0
    Convenient
    • Business trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV facing the bed. Mirror facing the bed. Breakfast.

    Location, cleanliness

    Stayed in June 2023

  • Reviewed: June 7, 2023

    7.0
    Convenient and cosy.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room lighting setting can be quite bright.

    Located right outside the JR station. Spacious rooms and has a lovely lobby library/cafe area.

    Stayed in June 2023

  • Reviewed: March 24, 2023

    7.0
    Good choice
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 2 nights

    Location was perfect, just close to JR station. Hotel is nice, new, clean and comfortable enough. Stuff is nice and very helpfull. Wi-fi works as it should

    Stayed in March 2023

  • Reviewed: March 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The facilities are bit old.

    Location is great! Just next to Saga station, convenience stores are near by.

    Stayed in March 2023

  • Reviewed: January 22, 2023

    7.0
    Conveniently situated.
    • Business trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I could not use its parking.

    Location is best. Cleanness.

    Stayed in January 2023

  • Reviewed: December 7, 2022

    7.0
    Great location, complimentary breakfast, air-con not working
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air-conditioner was broken, and it was full of dust. Seemed like no one had used it for decades. One flat pillow per person provided. We were just a bit earlier than 3pm but needed to pay quite a lot extra if requesting early check-in.

    Location !!! Walked out from JR and found it. The beds were wide. Free easy breakfastof wide selection, from east to west. Ice machine provided (We didn't use it)

    Stayed in November 2022

  • Reviewed: November 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room looked a bit old but it doesn’t matter.

    The staffs were nice. Location was close with Saga station.

    Stayed in November 2022

Showing 1 - 25

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