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  5. Reviews of HIZ HOTEL Kyoto-Nijo Castle

Reviews of HIZ HOTEL Kyoto-Nijo Castle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

604-0026 Kyoto, Kyoto, 243 Daionjicho Nakagyo Ward, Japan

#466 of 699 hotels in Kyoto

Guests' Choice

Review Score

Based on 349 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.6

  • Staff

    8.3

  • Value for money

    8.9

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: August 31, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good kitchen facilities

    Stayed in August 2025

  • Reviewed: August 30, 2025

    7.0
    Good location for a very basic option,
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms too small for 4 persons.

    Location was close to convenience store and station. Owner despite his very limited English was helpful.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Be relax, comfortable, and resting.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was good facilities, comfortable beds, and quietness.

    It was good indeed. Especially the location, I like.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room size is small. We booked it for 4 people and we had to use the sofa bed which made the room even smaller since we lost the coach/ dinner area. Washing machine is loud. Do the wash before leaving in the dry mode that takes 3 hours.

    Location. Only 10 minutes walking from Nishiki market. With taxi only 800 yens. Clean and with all the amenities. We went with our 2 kids and had dinner there most nights and could clean the clothes when needed. Shower / toilet area is complete. Good power. If you need a coffee go to Imaya Kyoto coffee. Fantastic kick of the day.

    Stayed in August 2025

  • Reviewed: July 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Counter staff was not at the desk all the time.

    Stayed in July 2025

  • Reviewed: July 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights

    property is good, location is not in front of subway but not far.

    Stayed in July 2025

  • Reviewed: July 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When we first arrived in the room, the AC seemed like it had been off for some time, so when we walked into the room, it felt worst than outside. Mind you, Japan is at record heat this summer and it was 85 degrees outside with 70+ percent humidity. When we turned it on, it took a while for the room to cool off. I understand conserving energy, but it this type if weather, perhaps management should keep the rooms at a comfortable temperature at least.

    Train stations ate fairly close. About 10 minute walk.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    None. But maybe a dryer in the future? :)

    Quiet neighborhood. Just make sure when you get off the subway to drop by the grocery for anything you may need before heading home. Location is within a residential neighborhood so there's not much commercial stores except for quaint, fancy, or artisanal shops. Amenities are enough to consider it as home for our family's 3-night stay.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    Very good stay experience
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good location Near nijo castle and train station

    Stayed in May 2025

  • Reviewed: May 28, 2025

    7.0
    Overall good experience
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Rooms very small and had to squeeze to certain parts of the room to get past tv etc etc. poorly stocked kitchen no cooking utensils or cooktop

    Property was quiet and away from town

    Stayed in May 2025

  • Reviewed: May 26, 2025

    7.0
    Good price and location but small and bathroom had a little funky smell
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom smelled a little bad and the space was a little small.

    Continent location and was a good price.

    Stayed in May 2025

  • Reviewed: May 26, 2025

    8.0
    Great tiny accomodation in a great location
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was pretty tiny which is ok except for the lack of room for luggage We could hear stomping really loudly from upstairs, it sounded like a child constantly bouncing

    Great location, friendly staff and easy to get into, they even look after your luggage before check in & after check out

    Stayed in May 2025

  • Reviewed: May 25, 2025

    8.0
    Convenient
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    More places to put stuff in the bathroom.

    Location is great in between the Nijo castle and Imperial Palace. Facilities in room are great with space to eat, kitchenette, and a washing machine.

    Stayed in March 2025

  • Reviewed: May 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Compact and good

    Stayed in May 2025

  • Reviewed: May 21, 2025

    7.0
    Pleasant Stay for First Time Travelers to Japan
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell of the room was a bit off. It had a musky smell, almost smelled like the last occupant still left their scent in the room. They immediately gave us an air purifier spray when we requested so it got better.

    Accessible to many transportation options. Despite most everything in Japan is automated/self service, Jeremy was very accommodating, helpful and easy to talk to. Messages were also replied promptly.

    Stayed in May 2025

  • Reviewed: May 9, 2025

    8.0
    Decent stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room has a little bit of space for luggage if traveling with three people.

    Clean, safe and convenient. Close to metro and supermarket.

    Stayed in May 2025

  • Reviewed: April 30, 2025

    7.0
    We loved Kyoto and HIZ was in the perfect spot for us.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lots of noise from upstairs guests, stomping?! I don’t know how someone would make such a constant and loud noise! It was hard to tell what room features we had booked, it was a lot smaller than I had hoped but worked ok.

    Great location, good facilities

    Stayed in April 2025

  • Reviewed: April 27, 2025

    8.0
    Lovely and safe
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    No English TV and could not work dryer in machine

    It was a nice hotel, comfy beds, big shower

    Stayed in April 2025

  • Reviewed: April 18, 2025

    8.0
    Ideal location, good family sized room
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    You can hear the room upstairs walking around

    Great location, really quiet and close to the train, bakeries, parks and attractions. Self check in was really efficient, good size and amenities

    Stayed in April 2025

  • Reviewed: April 14, 2025

    9.0
    Great accommodation
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent stay close to dotonbori

    Stayed in April 2025

  • Reviewed: April 11, 2025

    9.0
    Great Time!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Nice hotel with a great situation in a peaceful quarter. Close to the underground and bus stops with many restaurants around. The Room was clean and comfortable.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Had a small kitchen stove and washing machine. Space was tight but good for 3-4 pax for the family room.

    Stayed in March 2025

  • Reviewed: April 10, 2025

    8.0
    Good for groups
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Property is good generally nothing to complain about. Just that some spots are a bit dusty. Check in and check out process are fast and efficient

    Stayed in April 2025

  • Reviewed: April 4, 2025

    7.0
    good location but not feeling safe at the same time
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 7 nights

    There isn't any staff that I see at the property. The hotel's entrance is not secure (there is no swipe card required; anyone can enter the building). The room is just basic; considering the rate I paid, it isn't worth staying.

    I like the kitchen and laundry

    Stayed in April 2025

Showing 1 - 25

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