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Reviews of Hotel Rosso Karuizawa 3 stars

389-0104 Nagano, Karuizawa, Karuizawa Higashi 154-2, Japan

#9 of 51 hotels in Karuizawa

Guests' Choice

Review score

Based on 133 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9

  • Location

    8.4

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 22

  • Reviewed: 12 January 2019

    9.6
    Awesome. I would like to stay again.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    I would like to say something, the only thing that is bit expensive during X'mas period. But that's normal.

    Free Parking, great location when travelling this area. Staff were shown their professional. The room size is quit large in the Japan stand.

    Stayed in December 2018

  • Reviewed: 7 January 2019

    7.9
    Nice size rooms and modern decor.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    Price a little on the high side. Near but not really that near to Karuizawa station

    Nice size rooms and modern decor. Shuttle service to/from Karuizawa station is useful if you don't feel like walking.

    Stayed in December 2018

  • Reviewed: 5 January 2019

    8.8
    the property was in a good size, a bit small but okay, fit...
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    it was okay

    the property was in a good size, a bit small but okay, fit good for 2 ppl. the entire property was clean and comfortable. the staff was so friendly, they have a shuttle bus which is could drive us to the ski place also to the station! In new year or probably in special occasions they have a special breakfast or something. when we stay there it was in new year holiday and they offering us with 4 type of sake and they also prepared osechi? for the breakfast. it was nice.

    Stayed in January 2019

  • Reviewed: 3 January 2019

    10
    Small but great, provides facilities all you needed
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Breakfast should be more varieties. Anyway, there is 24 hr coffee machine for coffee addicted :-)

    Small but great, provides facilities all you needed

    Stayed in December 2018

  • Reviewed: 11 December 2018

    9.2
    Awesome, highly recommended!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    It's a bit annoyed to leave room key at the reception. Sometimes we just went to Lawson next door for a few mins.

    We stayed in a twin room, which is very spacious and comfy, but the air-con/heater(?) was a bit loud every time when it functioned. Staff were friendly. The best thing is that free breakfast is included, which had salad, boiled eggs, toasts and croissants, you can bring ham and cheese to go with the the breads. The hotel is really closed to Prince Shopping Plaza (10 mins walk) and Kumoba Pond (雲場池) (15 mins walk). It also has free parking, just make sure your leave car plate no. during check-in.

    Stayed in December 2018

  • Reviewed: 1 December 2018

    8.3
    I'm pretty satisfied with the cleanliness of the hotel.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    For the breakfast, it could have been better if they'll serve variations of the salad. It was all cabbage. They can add a little lettuce, or some slices of fresh tomatoes. Also, it seems that staffs don't have enough info about bus schedules to different sightseeing sights.

    Breakfast was just right for me. Bread served was sumptuous. The room was pretty comfortable than I expected. The humidifier was helpful since it lessened the dryness of the room.The bathroom was neat & I could enjoy the bath tub.

    Stayed in November 2018

  • Reviewed: 27 November 2018

    8.8
    Clean and thoughtful design in the room
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Even though I stayed at first floor, I don’t hear noise outside. I like the clean and tidiness of this hotel. Breakfast was not much but enough to start the day.

    Stayed in November 2018

  • Reviewed: 4 November 2018

    9.2
    Located near Karuizawa station so it's easy to reach.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    can't find any.

    Located near Karuizawa station so it's easy to reach. The staff are all so helpful and well trained to handle foreign visitors, especially they reminded us that convenience store will be close at 11pm in Karuizawa. The room is new and clean and there's a free smart phone provided which is out of my expectation.

    Stayed in October 2018

  • Reviewed: 24 August 2018

    9.6
    Good place to stay in Karuizawa!!
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Nothing

    The room was really comfortable and clean. Location is perfect for walking to from Karuizawa station (around 5 min). Staffs were very friendly and helpful, we could enjoy shopping and sightseeing. I wanna stay here again.

    Stayed in August 2018

  • Reviewed: 19 January 2019

    10
    The hotel was clean and comfortable
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was clean and comfortable

    Stayed in December 2018

  • Reviewed: 15 January 2019

    10
    Very clean and new
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and new Location

    Stayed in January 2019

  • Reviewed: 14 January 2019

    9.6
    Outstanding service and amazing employee quality!
    • Leisure trip
    • Group
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Outstanding service and amazing employee quality!

    Stayed in January 2019

  • Reviewed: 6 January 2019

    8.3
    Overall stay is ok with friendly staff.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    It is close to the ski resort and train station. They provided shuttle service. The staff was friendly but disorganized

    Stayed in December 2018

  • Reviewed: 1 January 2019

    9.2
    Room was super clean and wasn’t cold at all even in middle...
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was super clean and wasn’t cold at all even in middle of winter.

    Stayed in December 2018

  • Reviewed: 22 December 2018

    7.5
    The location is good, walking distance to stores.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited range of breakfast offered

    The location is good, walking distance to stores.

    Stayed in December 2018

  • Reviewed: 27 November 2018

    9.2
    Staff is helpful and the property is just next to Lawson (...
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    No restaurant nearby.

    Staff is helpful and the property is just next to Lawson ( convenience store).

    Stayed in November 2018

  • Reviewed: 14 November 2018

    8.8
    Clean, quiet and comfortable
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, quiet and comfortable

    Stayed in October 2018

  • Reviewed: 13 November 2018

    10
    New and clean
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    BF so little varieties of food

    very new building friendly n helpful staffs car park so easy spacious family room

    Stayed in October 2018

  • Reviewed: 7 November 2018

    9.6
    The staffs are very gentle and plased to help us everything.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast

    The staffs are very gentle and plased to help us everything. The hotel is highly recommended for children. My daughter love this hotel.

    Stayed in November 2018

  • Reviewed: 7 November 2018

    9.6
    great location!
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    great location!nothing to complain

    Stayed in November 2018

  • Reviewed: 26 October 2018

    8.8
    Location is very convenient
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is very convenient Tidy and nice staff

    Stayed in October 2018

  • Reviewed: 15 October 2018

    8.8
    The bedroom and the washroom are spacious and clean.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    The bedroom and the washroom are spacious and clean.

    Stayed in September 2018

There are also 12 reviews without text. These impact the overall review score.

Showing 1 – 22

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