Sunrise can be enjoyed in the public hotspring [Onsen] at the 10th floor in the early morning. It is fantastic. Outside onsen is also similar. Please do not miss sunrise!

Stayed in September 2025

We wanted to stay one more night, but there wasnt any free room :-)

This was the best hotel I stayed in with my family this year! The professionalism and preparedness of the staff was exceptional frankly. But the human kindness with it was touching. My wife and daughter got lovely gifts and the next day my son as well: heartbreaking frankly. The quality of interior design, especially the tea lounge was enjoyable. The onsen had lovely details, an amazing view over the town, and complementary ice-creams the kids enjoyed. This was probably the highlight for my family during our Japan trip, due to hospitality care.

Stayed in August 2025

Not really

Excellent location and comfortable!

Stayed in July 2025

Cushion was very hard. But that is personal preference.

Place & location

Stayed in July 2025

No

Dinner is very wonderful. Varieties of food with good quality.

Stayed in May 2025

Room floor was a bit dusty. A cockroach was seen running on the floor in the breakfast area, though handled well by the staff.

Lots of space , large room, nice onsen. Good location, with some good restaurants with in walking distance . Good traditional breakfast. Staff were very polite and helpful, especially at the check-in counter. Spoke good English and gave good suggestions regarding restaurants and places of interest .

Stayed in June 2025

Nothing, it’s a great hotel

Great location, centre town, close to shops, restaurants ect. We booked a triple room, Fantastic big room, lounge area and bedroom area separated by sliding doors and huge super comfortable beds. Large bathroom, Japanese layout of shower/bath, toilet, basin room. Beautiful rooftop onsens with great view and spa like changing room. Free car parking next to hotel. Free tea/ coffee ect in the cool lounge area. Lovely, helpful staff. Fantastic hotel

Stayed in June 2025

--

Japanese style dinner and breakfast buffet. Free flow alcohol drinking for dinner is a bonus. Enjoyed popsicle at the resting area after taking onsen at 10/F.

Stayed in May 2025

Old building

Dinner was good

Stayed in May 2025

Convenient location accessible to restaurants and convenient stores.

Stayed in May 2025

Everything is perfect! Friendly and helpful staff, onsen is perfect! Breakfast is super delicious! Best of the best! I will book here again if we come to Ureshion next time!

Stayed in April 2025

We didn't have the dinner so no comment

Breakfast was average.

Stayed in April 2025

There is nothing not to like!

Convenient location, nice buffet, outstanding onsen baths.

Stayed in April 2025

We have a car so location wise was okay, the onsen was super nice . And the room was very big .

Stayed in April 2025

The hotel room was quite basic and bare, and was just big enough for four futons and the low table, and had not much walking space left after we opened our luggage. We also had to layout the futons ourselves. Being a small town, everything closed after 6pm and it was very difficult to find eating places even at 6.30pm during the sakura season. Every eatery we went to did not accept customers even when the earlier customers had left, and not many accept reservations. It is therefore good to reach the town early and go for dinner as early as possible.

Being in the centre of the small town of Ureshino, we could reach most of the amenities and F&B on foot. Even though the onset was not very big, it was well maintained and was quite well equipped. The water temperature was also good. The breakfast was mainly Japanese style and was good. What stood out was the reception staff. They were very friendly and were extremely helpful, and went the extra mile to help us to find available eateries.

Stayed in March 2025

Room space and dinner

Stayed in March 2025

design, onsen, breakfast

Stayed in February 2025

As for the room, it met my expectations overall. While I felt that the room could be cleaner, it was still comfortable and well-appointed, allowing for a restful stay. This minor shortcoming was easily overlooked given the excellent amenities and warm service provided throughout my visit.

I recently had the pleasure of staying at this wonderful hotel, and I must say, it exceeded all of my expectations. Each morning, I enjoyed a traditional yet delicious breakfast that set the tone for a perfect day. The breakfast spread was a delightful mix of authentic local flavors and freshly prepared dishes, truly a treat for the senses. One of the highlights of my stay was the hotel's onsen. Without a doubt, it was the best onsen experience I've ever had. The water was soothing and impeccably maintained, providing the perfect respite after a day of exploring. The outdoor onsen, in particular, offered a unique charm—immersing myself in the warm, mineral-rich waters while taking in the serene natural surroundings was an unforgettable experience. From the impeccable service to the relaxing ambiance, every aspect of my stay was thoughtfully curated to provide a memorable getaway. I would highly recommend this hotel to anyone looking to indulge in a blend of culinary delights and restorative relaxation.

Stayed in January 2025

Breakfast was expensive and not included in our room price. Too far from train station to walk. We had to pay for 3 taxis to get there for our group of 10 people.

We loved our room. We had to set up our own futon on the floor.

Stayed in December 2024

N/A

Especially, quality of the hot spa was pretty nice! The water of the spa was like a cosmetic wat

Stayed in January 2025

Room feels a bit dated and old.

Good location where it is quite central. Staff was welcoming and warm attitude. Hotel lobby is spacious and the lounge area comfortable. Onsen has a great view .

Stayed in December 2024

The onsen

Stayed in December 2024

the onsen on rooftop, outdoor onsen, room size, meals, late check out

Stayed in December 2024

The staff served exceptionally good with a genuine heart to solve problems I encountered.

Stayed in December 2024