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  5. Reviews of HOTEL & SPA J-MEX Shinjuku Kabukicho (Adult Only)

Reviews of HOTEL & SPA J-MEX Shinjuku Kabukicho (Adult Only) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160-0021 Tokyo-to, Shinjyuku-ku Kabukicho 2-5-6, Japan

#332 of 1,485 hotels in Tokyo

Guests' Choice

Review Score

Based on 269 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    9.0

  • Staff

    8.6

  • Value for money

    8.4

  • Free Wifi

    8.1

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Showing 1 - 25

  • Reviewed: September 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of natural light.

    The amenities, and the room size.

    Stayed in September 2025

  • Reviewed: September 18, 2025

    10
    All the amenities you could want, and more
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All the facilities and amenities you could ever want! We loved the sauna, massage chair and jacuzzi bath especially! The decor is very unusual but materials are very high quality and it was very clean. Make sure to try the Karaoke and costume rental! Great supply of toiletries.

    Stayed in September 2025

  • Reviewed: September 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Bed was pretty hard, but it's Asia, so no problem

    Basically everything. Really nice staff, quiet hotel, but close to all the fun. Kareoke was fun on a rainy day.

    Stayed in September 2025

  • Reviewed: September 4, 2025

    9.0
    Good hotel
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 14 nights
    • Submitted from a mobile device

    Staff speaks no English so communication was difficult.

    Great location, big room and bathroom, clean and very quiet

    Stayed in September 2025

  • Reviewed: August 16, 2025

    8.0
    Enjoyed our stay.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nil

    The spa bath & steam room were great.

    Stayed in August 2025

  • Reviewed: July 26, 2025

    10
    Quirky but awesome stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great here.

    Loved the hot tub, loved the quirkiness. Large room with a bunch of amenities.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Great location and room facilities.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 5 nights

    Nil

    I have been staying at this hotel my last few visits. I like it because it is close to the Higashi Shinjuku metro station. From there, it is convenient to get around. I requested for the same room I stayed the last time and the hotel was able to accommodate my request. The hotel room is large and has all the amenities, including a bathtub, sauna, karaoke, fridge, microwave and kettle. There also provide the full range of bathroom amenities. The staff were very helpful and there were English speaking staff around to help.

    Stayed in July 2025

  • Reviewed: July 12, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Kabukicho

    Room was huge and had own sauna/huge tub. Great freebees

    Stayed in July 2025

  • Reviewed: June 23, 2025

    9.0
    Amazing stay in a fun, quirky and extremely clean place in the heart of Shinjuku.
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Staff doesn’t speak English which can be challenging sometimes. Although there’s a lot of tech and facilities certain things such as playing on music or movies on the TV (chromecast) don’t work. This is no dealbreaker however.

    This is honestly a hidden gem within Shinjuku! I got an extremely spacious room plus sauna and massive hot tub for a bargain. And when I say bargain I mean that a room this size would be triple the price in “normal” hotels in Tokyo. The cleaning of the room was immaculate every day and amenities are being refilled DAILY. This place is a bit quirky as it is a love hotel but to me that only added to the charm of my Tokyo trip. Also, no noise can be heard from other guests so don’t worry if you are a light sleeper (such as me). Only thing I can say is: book book book!

    Stayed in June 2025

  • Reviewed: June 4, 2025

    10
    Highly recommend and worth every penny. If we ever return to Japan this will be the place to go.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 6 nights

    Would have liked more room in the fridge for personal store bought food. There was a vending machine for drinks which took up 85% of the fridge space.

    The room was incredible. The staff re-stocked our fridge and toiletries daily. They provided everything we needed and high quality products. My skin was glowing!

    Stayed in April 2025

  • Reviewed: June 2, 2025

    9.0
    Great location, spacious room.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very minor thing, but the microphones for the karaoke didn't work.

    It is exactly as in the photos. Very good location. Very helpful staff.

    Stayed in June 2025

  • Reviewed: May 30, 2025

    10
    Fun, quirky place to stay
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great location, really clean and secure

    Stayed in April 2025

  • Reviewed: May 26, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Spacious room

    Stayed in May 2025

  • Reviewed: May 22, 2025

    9.0
    Fantastic stay was beyond expectations
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing :)

    Don’t let the reviews/location put you off. This hotel was in a fantastic location, near where we wanted to be. We prefer round here to centre of Tokyo, lots of bars and restaurants really buzzing vibe. We were apprehensive it being a ‘love hotel’ but it was great, had loads of ameneties and little extras, rooms were spotless and staff were really friendly, even let us check in a bit earlier after arriving on an early long flight. Went above and beyond and it’s great value for money.

    Stayed in May 2025

  • Reviewed: May 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed and pillows are hard and wasn't the most comfortable.

    The room was large and spacious

    Stayed in May 2025

  • Reviewed: May 13, 2025

    8.0
    Hotel was cool, folks outside were wild
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shinjuku ain’t for the godly or sensitive…modern day Sodom

    Room was roomy with plenty of bathing options (including a mat which I believe has something to do with Nauru massages ha ha ha)

    Stayed in May 2025

  • Reviewed: May 9, 2025

    10
    Give it a shot!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Having to give the key back every time we left was unnerving at first, although tbh you quickly get used to it and it's not a big deal at all. They don't enter the room unless you ask them to clean it. The screen over the window works great, but it really does keep all the light out so if you don't set an alarm you can easily sleep in! The food on room service that we tried wasn't great, but you're surrounded with places to eat so it's not really a big deal.

    So it's a "love hotel" but it does cater very well to regular people staying on a normal trip. Many hotel rooms in Tokyo are small, but these were pretty big, with plenty of room for our 4 suitcases. They have a huge hot tub, a dry sauna, kareoke (with English songs included) that had actual microphones and a speaker system, soundproofing (for obvious reasons), blackout lighting...the list goes on. Yes, the hotel isn't _designed_ -per se- for regular tourists, but it's honestly great. Plus, housekeeping is any time of the day so if you have a lie-in no worries! Really liked this hotel.

    Stayed in April 2025

  • Reviewed: May 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cigarette smells still linger

    Everything was convenient and clean.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    9.0
    Large and comfortable room.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    We did get some sound from the street, even with the window closed.

    The room is very large, and has separate toilet, a bathroom with a large spa bath, and a sauna room. There is a dressing room attached (not closed off), and the room has a sofa and coffee table. There is a karaoke setup, a large TV with multiple channels, and an excellent soundsystem with different types of music to choose from. There is a minibar, and a separate fridge for your own stuff. The hotel has an art deco style, and our room had one openable window.

    Stayed in April 2025

  • Reviewed: April 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pillows

    Huge spa and shower room in the room itself, plus the sauna was incredible. Many amazing extras like face masks and products to use.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A good sized room for Tokyo, the bed was really large and the amenities great. Although it was a love hotel which wad a strange concept to us the facilities were great and we were in a great location to explore Tokyo!

    Stayed in April 2025

  • Reviewed: April 5, 2025

    9.0
    Fabulous location and amenities Enjoyed our stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    We really enjoyed the spa bath and steam room. And having a couch to sit on. Especially after walking all day enjoying sightseeing beautiful Tokyo.

    Stayed in April 2025

  • Reviewed: March 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The facilities and location were great. We enjoyed the tv in the bath and the multiple choices of tv shows

    Stayed in February 2025

  • Reviewed: March 27, 2025

    9.0
    Interesting room
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed pillows were very thin. Immediate location is a bit ordinary.

    Really big room for the location. Big spa bath and even a private sauna. Lots of freebies. Only a few of the staff spoke English but they were all friendly and we did not have issues. Don't worry about it being also a short stay adult hotel.

    Stayed in March 2025

Showing 1 - 25

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