Spacious room, good facilities and friendly staff. Really enjoyed the japanese dinner with excellent staff.

Stayed in August 2025

Wonderful location, food was fantastic, in addition to main the one, the private little onsens, of which there were 3, were also lovely. Staff helpful, nice lounge and tea bar. Rooms stylishly rustic and very comfortable

Stayed in September 2025

The food was delicious and my room was very comfortable

Stayed in August 2025

Service was difficult especially around food - the staff were great but they had to follow bizarre policies. We requested dinner at 3pm on the day and were told they were full and there was no food. After an extended, painful negotiation, they found us some food. This policy was not communicated in advance. The next morning - there was endless lavish food laid out for breakfast so there obviously was food available. Any dietary preferences or restrictions - even simple ones like no meat (fish / veg fine) - must be communicated several days ahead. This policy was communicated however - but phrased as ‘allergies’ rather than preferences which is a confusing, unfortunate cross cultural miscommunication. Our room was dated.

Great location Lovely onsen Breakfast was great Spa was good and good value

Stayed in July 2025

French dinner wasn’t my favorite

The Japanese kaiseki dinner was very nice

Stayed in July 2025

Greta location, food was great, the onsen was fantastic

Stayed in July 2025

Good onsens (private & public), great location in Asahidake Onsen, comfortable, well maintained and beautifully designed rooms.

Stayed in June 2025

The shower was a bit disappointing, compared to the high standards of rest of the facilities.

The room was a very good size. Location close to the ropeway. The food was excellent. The Onsen was a lovely experience.

Stayed in May 2025

None

Amazing stay, definitely need to drive to get to this location but it's worth your getaway. We arrived right at the start of the snow storm, and it makes it more magical. Great food selection, amazing service, there's massage service available (definitely recommended) and a few private onsen available.

Stayed in February 2025

We were here for skiing - it would be nice to have boot warmers in the ski room.

Location, onsen and staff were amazing. Food was incredible.

Stayed in January 2025

Dinner

Hot spring and staff

Stayed in October 2024

location not very convenient for traveling to other areas. Facade is dirty and looks aged

The ambience. The friendly staff and the excellent food and services

Stayed in October 2024

The dinner and was nice. Common bath was ok too. the room was rather small for 4 but quite comfy.

Stayed in July 2024

Low hanging lights meant my husband hit his head often.

Great onsen, lovely location, food good

Stayed in May 2024

The bedding and pillows are a little hard, but otherwise great location!

We loved the spa, the food, the location, and the staff!

Stayed in February 2024

Pretty small room for 2 people

Private onsens, fabulous dinners and delicious buffet breakfast

Stayed in October 2023

Not applicable

It’s in a secluded area

Stayed in October 2023

Rooms a little dated

The food was excellent. Great location for bush walking.

Stayed in October 2023

Nothing

The breakfast & dinner were value for money and the staff is friendly

Stayed in October 2023

Foods were very salty and not good test. Others service and facilities were very nice.

Stayed in September 2023

Talking about the allergy Japanese restaurant wasn’t great. We needed open minded service. We didn’t need full menus and could skip some courses.

We have so many allergies for the foods and you handled so well to serve us, especially French restaurant. We enjoyed the dinner on that night.

Stayed in July 2023

Breakfast time was half an hour too short and we missed it one morning.

Excellent meal courses with outstanding service. English support was available where needed. Communal hot springs facilities were top-notch and private hot springs were excellent as well.

Stayed in August 2023

Dinner was very good

Stayed in July 2023

That I didn't stay longer! Loved it so much

Everything!5 min walk to the ropeway station, beautiful marshland just few minutes away, but the best part was the hotel itself. Staff was amazing, everyone was just lovely and bright. love the onsen and food wad just next level superb. Love it a lot. Stayed in few La Vista now and definitely will choose this brand in the future. I had amazing, relaxing time. Thank you a lot! Actually, I think the photo on booking.com don't give a justice to the size of the room. I booked the single one and it was definitely larger than I expected so that's was a bonus.

Stayed in June 2023