Mix of authentic Japanese with modern comforts - the shower/tub combo was wonderful as was the view. The public and private baths were quite nice and we had a wonderful view of Mt. Fuji.

Stayed in September 2025

Limited dining options, whilst free wine and food options were available a simple bar/snack menu would have enhanced the experience

Excellent location to view Mount Fuji

Stayed in September 2025

Beautiful location, very serene and peaceful. Excellent for SPA and for enjoying the lovely area. Lovely and friendly team. We had a room with a view to the FUJI mountain and we were so excited to see the majestic FUJI early in the morning.

Stayed in September 2025

N/A

Amazing view, friendly staff, comfortable beds and great facilities. Spa was fantastic and hot tub on the balcony was a very nice addition.

Stayed in September 2025

It is a bit far from kawaguchiko station and it will cost approximately ¥3000 by the taxi.

The hotel provides the shuttle which is nice. The private onsen is a must. The dinner is a 8 course set menu and very tasty. All the staff are very friendly and helpful. We can see Mount Fuji from our room , very satisfying.

Stayed in September 2025

The view of the Mount Fuji was amazing. Also the Shuttle Service to the town was really nice.

Stayed in September 2025

The interior of the room was a bit dated, but it didn't bother us too much.

OMG, I loved it. Bathtub on the balcony with the view. The dinner was a fine dining experience, and absolutely delicious. Unfortunately we couldn't have the breakfast due to leaving early.

Stayed in September 2025

It was a bit far from the main town. Shuttle buses and site seeing buses stopped running about 6pm. In order to get from the main town to the hotel after 6pm required a very long 1 hour walk or an expensive taxi ride

Property was very beautiful with a wonderful view of Mt Fuji. Room was spacious and the private patio hot tub was amazing. The private Onsen was excellent. Very good buffet breakfast. Free shuttle to and from the train station

Stayed in September 2025

The bed wasn't comfortable. Both my husband and I found it very hard. Your really need a car to stay here but luckily we had rented one. We did pay for a dinner and felt rushed and disappointed there was no choice, I would not get the half board.

The facilities for Onsen were great. My sons loved the private Onsen option. The best facial I had in my life was at this spa. Breakfast was great. We rented rooms with hot tub on the balconies which was nice. Easy to park our rental.

Stayed in July 2025

Maybe unfair but we found there was just to much food for dinner with two starters two middle one main then soup then desert.

We have the perfect view as advertised the lake and mt. Fuji

Stayed in September 2025

The breakfast quality was not as good as the dinner, and I hope next time when I visit, they will also have free beer too, LOL. Also, maybe provide Yukata for the ladies to wear, it will provide a more Japan vibe to foreigners visitors like us.

Staffs were great in responding enquiries, answered all my concerns. Front desk staffs explained everything in details, great smile all the time. Hot spring were great, my family enjoyed every single private room and the public bath, and I really enjoyed the view of the room, we were lucky to be able to see Fuji San after checked in, but was unfortunate that it was overcast the next morning. Dinner was great, food was delicious, the wine were great. A really great relax night.

Stayed in August 2025

Loved the bath tub on balcony with mt fuji view

Stayed in September 2025

It was perfect

Everything! Dinner was amazing!!!

Stayed in September 2025

N/A.

A great place to stay, and outstanding customer service. Love its private hot springs ♨️.

Stayed in September 2025

Amazing experience and breathtaking views of Fuji. The room was pretty comfortable and the hotel was fantastic. When visiting Fuji I will stay in La Vista for sure.

Stayed in August 2025

check out time could have been a bit later

Stayed in September 2025

it is 20 minutes walk to the nearest restaurant, stores, couldn't book any taxi. hotel restaurant is only for those booked half-board that left us with no option for meal

lovely building and atmosphere

Stayed in September 2025

When mount Fuji was covered.

Absolutely beautiful and great view of the mountain.

Stayed in August 2025

nothing to say !

the view for Mount Fuji! The breakfast... the free ice cream and probiotics after the Spa... The free amenities that you can get for free The room is gigantic! the bathtub looking over Mt Fuji The free ramen at diner and ten fine dining!! WOW Free shuttle to the train station is amazing too

Stayed in July 2025

Nothing.

The view of Mt Fuji from room 610 was amazing. The hotel is only a short drive away from Oishi Park, the ropeway and Lake Kawaguchiko Station. If you’re staying here for more than one night, we recommend renting a car, using the shuttle or using public transport. We loved the complimentary ramen at 10:30 pm. We also loved the private onsen. The staff were very friendly and helpful and there is really nothing we didn’t like about this location and hotel. We loved our stay and would stay again. Thank you to the staff for making our so wonderful!

Stayed in August 2025

Nil

Unblock Mt Fuji view and friendly staff

Stayed in July 2025

Very nice. I dearly love waking up and seeing for the 1st time the bea Mt Fuji in front of our hotel windows. What a Bonus!!! Memorable.. ❤️

Stayed in July 2025

Limited dining options.

Amazing location. Quirky and gorgeous hotel. Staff were very friendly and approachable.

Stayed in August 2025

A little more space for the $500+ we paid per day would have been nice.

The view of Mount Fuji from the 6th floor balcony of our room was amazing! The room was comfortable though keeping 3 suitcases open in the room was challenging.

Stayed in August 2025