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  5. Reviews of Hotel Monterey Ginza

Reviews of Hotel Monterey Ginza This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

104-0061 Tokyo-to, Chuo-ku Ginza 2-10-2 , Japan

#659 of 1,362 hotels in Tokyo

Guests' Choice

Review Score

Based on 636 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.1

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Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 7 nights

    The hotel is in a great location but our room was quite small for the price - during our 3 week trip we stayed in larger rooms for much less. The room was very clean and the staff were friendly but had limited knowledge. There are lots of shops and restaurants around.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Affordable and cozy but squishy.
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 1 night

    The room faces the courtyard, meaning there is no view from the window other than the walls. There is no safe inside the room. I have to leave my valuables at the reception. At least we need one in the guest room. Though we cannot complain as it is the standard in Tokyo, the room is a bit too squishy - struggling to store my stuffs even for one night. Breakfast is too pricey. The restaurant, according to the hotel, is French influenced but the cost of JPY4k per person is insane although we enjoy weak JPY this time. Even in Ginza district you can enjoy a great dinner with the same cost.

    Location, location, location. The hotel is perfectly situated in Ginza District, very convenient to do anything including shopping and wine & dining, a subway station is also there within 30 sec walk. It is squishy but cozy inside the building with Art Deco-ish interiors at the public spaces.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are relatively small, adequate but small, the meals are expensive even compared to the restaurants in the area.

    The hotel is located in a central location and accessible to many subway lines, the rooms are clean, there are restaurants at all price levels around the hotel and several supermarkets for those who need it.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    small. uncomfortable

    location. price point

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Excellent stay in a super convenient location
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff could be a bit more knowledgeable. For instance, we could not get any information or recommendations from them about where to go for the traditional tea ceremony.

    Location, breakfast variety

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Convenient location . Clean rooms. Uncomfortable beds.
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No room for personal items. Limited outlets. Beds were a little hard for us.

    Cleaning staff friendly. Rooms were clean. Soft towels and good amenities and convenient location.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    If you want to stay in Ginza but with a budget
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 3 nights

    It is a bit old. The room is actually not as compact as I dreaded, you can open one 28' suitcase.

    Location (convenience for shopping in Ginza); Staff is helpful.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location to downtown access

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Well located 3 star hotel
    • Leisure trip
    • Family with young children
    • Connecting Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No flexibility on checkin time. Luggage storage is thr lobby floor with bags covered by netting

    Well located, spacious rooms for Tokyo

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Perfect location. Courteous and helpful staff.
    • Leisure trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Room is ordinary. Looks old

    location

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room very smallllll

    Location is very good, have family mart the opposite building, in the middle of ginza , near shopping malls

    Stayed in January 2024

  • Reviewed: April 1, 2024

    9.0
    Comfort clean and good location to Ginza shopping area
    • Leisure trip
    • Travelers with friends
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nearby not easy to find restaurant.

    Good location to ginza shopping area. Good buffet breakfast, room size, bed, bathroom, clean and quite

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Great stay - Will be back for sure
    • Leisure trip
    • Solo traveler
    • Economy Double Room - Non-Smoking
    • Stayed 3 nights

    nothing to mention

    Excellent place to explore Ginza and surroundings. Close to the main shopping district, fish market,... Nice restaurants all around. Easy access to all Metro and short walk to the Tokyo Station. Breakfast - "European style" and also "Japanese" - very tasty, fresh - all you need to start into the day. VERY good coffee (important for runners :-))

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Convenient location
    • Leisure trip
    • Couple
    • Economy Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room is small, as expected anyways - so just note that there is very minimal space to put any luggage around

    Good location, pretty clean hotel room.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Convenient, comfortable and amazing!
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed was a little stiff than what I am used to but nothing of a huge issue. Other than that, nothing else I can think of.

    Breakfast was amazing and the location was perfect for what was planned. The staff were super patient and accommodating. What was appreciated the most was the upkeep of the rooms! Would definitely book there again.

    Stayed in February 2024

  • Reviewed: March 9, 2024

    9.0
    Convenient and comfortable
    • Business trip
    • Solo traveler
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There was nothing I did not like.

    Location, room size was good and clever (e.g. the bed sits high enough off the ground to stash your suitcase underneath), bed comfortable, free PJs in lovely soft cotton, amazing shower pressure! It was all I needed from a hotel. Great value for money.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    Great place to stay!
    • Leisure trip
    • Family with young children
    • Economy Double Room - Non-Smoking
    • Stayed 8 nights

    None.

    Great location. Just 3 blocks away from the main road of Ginza. Very close to the major shops. Convenience stores are just across the street. Breakfast was very good. Staff were accomodating.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    9.0
    A lovely French inspired hotel in a great location.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was a bit dark- outlook was towards another building, but we didn’t spend time there during the day so it didn’t matter.

    Great location and lovely decor. Our room was clean and quiet and the staff were very polite and helpful.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Efficient
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    It was adequate

    It’s a well maintained establishment. Efficient, no nonsense and to the point.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    I like this place and stayed here last year. But this year I feel like a lot has changed.
    • Leisure trip
    • Group
    • Economy Double Room - Non-Smoking
    • Stayed 3 nights

    A room for 2 people should have 2 beds. The first day of staying there was no bath towel. I thought I might have forgotten to put it down.

    location very good.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    7.0
    Good but not great
    • Leisure trip
    • Family with young children
    • Connecting Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    While it was one of the bigger rooms we could find in the Ginza area, the rooms were too small for tall people with large suitcases. And while the staff were polite & friendly, they could’ve been more helpful. We don’t speak any Japanese, and my husband is allergic to seafood, so we were relying on the hotel to assist us with restaurant bookings. Unfortunately this isn’t something they do, so we struggled to find places to eat nearby. We did manage to walk into Bills (Bill Grainger’s restaurant) for breakfast on our last morning. Being an Aussie chef, the website was in English so we knew he was on the 12th floor - hard to find but worth the trip. I suspect many of the best restaurants were in elevated positions - thus we couldn’t see from street level. And if you do find good one with an English menu on their website, when you click thru to book a table, the majority of the booking forms are in hiragana. This wasn’t a Ginza-specific problem but it was made worse by not having people to help us. We also struggled to find any bars nearby. When we asked for one, we were sent us to a place many kms away. We did end up finding one ourselves, just down the road - a nautical themed pub… It wasn’t great, but it was better than nothing. Unless you’re into high-end designer shopping, there are better locations with bigger rooms that cost less. There’s great shopping in Shibuya & Harajuku… and we loved staying in Asakusa.

    Comfy beds, decent bathroom, and good location for high-end shopping and access to Tokyo Station (the latter of which was our priority).

    Stayed in January 2024

  • Reviewed: February 4, 2024

    9.0
    Comfy hotel in a great location at a good rate.
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking
    • Stayed 1 night

    The rooms were small although they were very comfy. The hotel was pretty simple and did not have amenities.

    The location was amazing. Ginza district is very central and great things to see and do.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It would be nice if the windows opened a little bit to let some fresh air in.

    Staff were friendly. Amenities were great as was the location.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Great location, well maintained heritage look hotel. Clean and great housekeeping work. Room didn’t have iron but I could ask at desk to borrow.

    Stayed in January 2024

Showing 1 - 25

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