812-0027 Fukuoka, Fukuoka, Hakata-ku Shimokawabata 3-2 , Japan
#18 of 289 hotels in Fukuoka
Guests' ChoiceBased on 116 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
8.8
Staff
9.3
Value for money
8.3
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 17, 2024
Gabriella
IsraelNothing. The stay was literally perfect.
The location was excellent - right next to subway entrances and a fantastic little coffee shop called Fika. The hotel is right on the river, and accessible from both sides of the building. There are many nearby convenience stores and cute streets to wander. Everything was wonderful. The staff left us a small tray of sweets because we were there for our honeymoon.
Stayed in April 2024
Reviewed: April 13, 2024
Luke
AustraliaThe location for this hotel is amazing. The Fukuoka metro subway just outside the hotel which makes it very easy for travel, especially to Hakata station. The attached restaurants were also amazing for premium dinning experience.
Stayed in April 2024
Reviewed: April 10, 2024
Pywacket
PhilippinesNone
Location, staff, room
Stayed in April 2024
Reviewed: April 9, 2024
Suracha
ThailandBreakfast not enough
Location good
Stayed in April 2024
Reviewed: April 8, 2024
Jamee
AustraliaLocation - close to everything you would want to see in Fukuoka. Staff are super friendly and helpful too!
Stayed in April 2024
Reviewed: April 2, 2024
Werner
GermanyWonderful staff! Very polite and friendly. Also the Tempura Restaurant in 2nd floor I can highly recommend.
Stayed in March 2024
Reviewed: March 22, 2024
Fannie
SingaporeThe lady at the help desk for tourists was not very patient. She just kept talking without listening to the hotel guests.
Friendly staff. Good location. Room is spacious.
Stayed in March 2024
Reviewed: March 18, 2024
Phoua
United States of AmericaThe staff are amazing! And the property is easy to find, as well as very clean and comfortable. There are restaurants available onsite. We only tried one and were very happy with it. There is also a small bakery. I would stay again in a heartbeat, mostly if I can get it for a good deal. My top choice for Fukuoka.
Stayed in March 2024
Reviewed: March 9, 2024
Phoua
United States of AmericaThe rooms and furnishings are a bit dated.
Close to a subway station + just a couple stops away from Hakata station, bus stops, and surrounded by shops and restaurants.
Stayed in March 2024
Reviewed: March 5, 2024
Lim
SingaporeLocation and room
Stayed in March 2024
Reviewed: February 4, 2024
Kunyoung
South KoreaIt is a very nice hotel but not strongly recommendable to the vacation tourists. Not fully ready to accommodate the various needs of tourists in general but very good for business travelers in my opinion.
It's an elegant hotel with easy access from subway and to nearby restaurants and riverbank. Staffs are professional and well groomed.
Stayed in January 2024
Reviewed: January 10, 2024
Peggy
Hong KongRoom is clean. Location excellent. Staff is friendly. & professional . Breakfast is good and tasty.
Stayed in December 2023
Reviewed: December 31, 2023
Chun-hao
United KingdomLocation's great. There's a underground passage what leads you directly from the subway exit to the hotel lobby. No need to go outside at all.
Stayed in December 2023
Reviewed: December 26, 2023
Sookhee
South KoreaI cannot think!
All employees are very very kind, they are all having smiling faces, and room was very quiet and clean, and comfortable. Location, food, staffs are all 10 scores of 10.
Stayed in December 2023
Reviewed: December 26, 2023
Choi
South Koreanot reallly.
Breakfast is just so so. need to develop menu items and quality. Special thanks to Front Desk Staffs and Concierge. It was amazing service. I am fully satisfied about Okura Hotel in Fukuoka.
Stayed in December 2023
Reviewed: December 25, 2023
Jiwon
GermanyMaybe the room itself was small but I heard it’s usually like that in Japan
Amazingly kind staffs and breakfast
Stayed in December 2023
Reviewed: December 24, 2023
Satoko
New ZealandNothing
I was very satisfied about everything - all amenities were very thoughtful, great service, spacious room, great breakfast, location was great and easy access from the subway.
Stayed in December 2023
Reviewed: December 22, 2023
Satoko
New ZealandComparing with other hotels in Japan, the road noise from windows were a bit loud especially when ambulances goes through
Amazing hospitality, spacious & comfortable room. Everything was thoughtful to make guests have a nice & comfortable stay
Stayed in December 2023
Reviewed: December 21, 2023
Chen-fan
TaiwanConvenient location and helpful staff
Stayed in December 2023
Reviewed: December 21, 2023
Petr
Czech Republic- on web swimmingpool but in reality nothing, extra paid respectively - older hotel
+ breakfast + stuff + clean
Stayed in November 2023
Reviewed: December 11, 2023
Chee
MalaysiaEasy access to Nakasu-Kawabata Station, walking distance to nearby attractions and located at the quieter side of Nakasu. Room amenities are excellent, beds are comfy and overall hotel vibes are comforting if not relaxing. 10/10 would recommend again.
Stayed in December 2023
Reviewed: December 10, 2023
Pascal
GermanyThe rooms and facilities are well maintained but still you can feel that everything is really getting old and used. A renovation would be great.
Great location to explore fukuoka. Staff was super friendly and always helpful.
Stayed in October 2023
Reviewed: November 17, 2023
Alfredo
NetherlandsAt the hotel there are many restaurants but unfortunately close Monday and Tuesday or is close early .
Big rooms ( unusual in Japan ) clean and many amenities
Stayed in November 2023
Reviewed: November 5, 2023
Nur
MalaysiaWiFi was slow and not the best Gym openes only at 8 am
Right in the city just next to the train station Rooms were clean and well kept Staff was very attentive and helpful Good breakfast spread !
Stayed in November 2023
Vienna, Austria
Cumbernauld, UK
Ossona, Italy
Canosa di Puglia, Italy
São Luis, Portugal
Campitello di Fassa, Italy
Neufeld an der Leitha, Austria
Lecce, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content