650-0034 Hyogo, Kobe, Chuo-ku Kyomachi 25, Japan
#3 of 132 hotels in Kobe
Guests' ChoiceBased on 194 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.1
Facilities
9.4
Staff
9.3
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 15 March 2024
Ian
United KingdomAt check in the staff were not particularly welcoming.
Beautiful room, spotless and spacious. Loved the complimentary mini bar.
Stayed in March 2024
Reviewed: 2 February 2024
Pak
TaiwanThe electrical outlets are loose.
Stayed in January 2024
Reviewed: 24 January 2024
David
SwitzerlandBreakfast was exceptional !
Stayed in December 2023
Reviewed: 18 January 2024
Dacia
United StatesThis hotel exceeded our expectations! We loved our stay and will absolutely be booking again in the future. You cant miss their epic restaurant, it was delicious and a must try!
Stayed in January 2024
Reviewed: 12 January 2024
Jie
SingaporeRoom seemed a little dusty (or something about the air made our noses stuffed up)
Room was great and big, and nicely touched up. Everything worked perfectly.
Stayed in January 2024
Reviewed: 7 January 2024
Samantha
SwedenThere was an unfortunate mix up with our dinner booking, we wanted to have dinner at the grill but got a booking in the restaurant instead. It was still nice but not what we really wanted....
Nice spacious room and a beautiful hotel. The cocktail bar was beautiful and we had some very nice drinks while watching the view over the harbour. Quite central.
Stayed in December 2023
Reviewed: 2 January 2024
Erenie
AustraliaAmazing Hotel and Location.
Stayed in December 2023
Reviewed: 26 December 2023
Sophia
FinlandNo English channels on TV
Beautiful hotel and spacious lovely room
Stayed in December 2023
Reviewed: 23 December 2023
Georg
GermanyBreakfast really expensive,
Great hotel with wonderful view from top floor lounge, nice room, staff friendly
Stayed in December 2023
Reviewed: 15 November 2023
Cianan
IrelandClean, helpful staff, great facilities, big room, centrally located, and they helped us book a restaurant for Kobe Beef. The cocktail bar was nice too.
Stayed in October 2023
Reviewed: 10 November 2023
Matthew
United KingdomGreat location, near the harbour and in the exclusive shopping area but still close to Chinatown and Sonnamiya for food and drinks. Very comfortable and clean.
Stayed in November 2023
Reviewed: 5 November 2023
Mina
CanadaIt was a bit pricey, especially the rooms with the waterfront view, so we opted for the other side. The reception is on the 14th floor and the guest rooms are on the floors below, so coming back to the room after a day out felt a bit impersonal. Also, the breakfast was very, very busy even early (before 7 am), we did not get offered coffee refills probably due to the people waiting.
This is a luxurious hotel in a great location in Kobe (a short walk to the waterfront and Chinatown). The room was one of the biggest we've had on our trip and it was clean and comfortable. We had a very nice view of the hills of Kobe, but I wish we'd had the waterfront facing room to enjoy the night view and lights. If you are on the hills side, you will enjoy live soft piano music during the day coming from a bank on the street below! The breakfast was delicious, especially their famous French toast - a must if you are lucky to go early, as they do run out. The staff were helpful and polite and efficiently organized the shipping of our luggage to our next hotel. Overall, we enjoyed our stay in this hotel very much.
Stayed in October 2023
Reviewed: 31 October 2023
Georgia
Hong KongI hope to return sometime soon, as our stay wasn’t long enough. The room is spotlessly clean, spacious, and the extra large bed very comfortable. Excellent shower and deep bath, well supplied with toiletries robe slippers etc. Decor with a nod to the past, with wooden shutters and furniture. Great bar on top floor, excellent and abundant breakfast. Gym was well fitted out and not busy. Location with easy access to public transport, restaurants, etc. All staff are well trained, professional and polite. Value for money? Best in a long time.
Stayed in October 2023
Reviewed: 29 October 2023
Masami
AustraliaNothing!
Beautifully appointed with impeccable service from very attentive staff. In a very pretty location in Kobe with easy walking distance to Sannomiya and JR Motomachi station. Kobe City loop bus stop a block away for sightseeing. Room very spacious with all comfort needs.
Stayed in October 2023
Reviewed: 27 October 2023
Kiz_ci
IrelandVery spacious rooms, good value for money and easy to get to main Kobe region.
Stayed in October 2023
Reviewed: 25 October 2023
Law
MalaysiaRoom are big enough for 3 bed 3 people . Feel comfortable with kids.
Stayed in October 2023
Reviewed: 24 October 2023
Sheung
Hong KongThe main lobby is on the top floor which makes check in and out very inconvenient.
The location and the helpful staff.
Stayed in October 2023
Reviewed: 22 October 2023
Jenni
United KingdomNothing
The location was great with shops, station, restaurants all within easy walking distance. The views were amazing especially from the lobby and restaurant areas. Lots of space to just sit and take in the view. Rooms comfortable, clean and well cared for. Lots of toiletries in the bathroom. Great breakfast buffet with something for everyone no matter what you like for breakfast. Good Japanese options too. We stayed 4 nights.
Stayed in October 2023
Reviewed: 21 October 2023
Sarah
AustraliaBeautiful hotel. Great location. Super clean. Luxurious.
Stayed in October 2023
Reviewed: 16 October 2023
Mari
United StatesMattress was a little too hard.
Everything. Big space and great breakfast.
Stayed in July 2023
Reviewed: 13 October 2023
Vincent
New ZealandStaff were highly accommodating and very informative about the details and additionals to my stay. The views from the room were amazing and the room itself was fantastic.
Stayed in October 2023
Reviewed: 10 October 2023
Andrew
United StatesNothing
Excellent staff!!! Very helpful with every ask and accommodation. They go way out of their way to be extra friendly and way beyond nice! They seem to take service and pleasantry to a new high level!
Stayed in October 2023
Reviewed: 7 October 2023
Stu
AustraliaNothing.
Loved everything about our stay. A modern hotel that is clean, great location and has all the amenities needed.
Stayed in October 2023
Reviewed: 13 September 2023
Grace
SingaporeIt feels luxurious. Love the buffet breakfast. The spread was fantastic! Also loved the pyjamas! One of the best!
Stayed in September 2023
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