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Reviews of ORIENTAL HOTEL 5 stars

650-0034 Hyogo, Kobe, Chuo-ku Kyomachi 25, Japan

#3 of 132 hotels in Kobe

Guests' Choice

Review score

Based on 194 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 15 March 2024

    10
    Loved the hotel and Kobe and would certainly come back to both places.
    • Leisure trip
    • Couple
    • Deluxe King Corner Room - Harbour Side with Complimentary Minibar
    • Stayed 2 nights
    • Submitted via mobile

    At check in the staff were not particularly welcoming.

    Beautiful room, spotless and spacious. Loved the complimentary mini bar.

    Stayed in March 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 1 night

    The electrical outlets are loose.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Oriental King Room - City Side
    • Stayed 2 nights

    Breakfast was exceptional !

    Stayed in December 2023

  • Reviewed: 18 January 2024

    10
    Exceeded our expectations!!!
    • Leisure trip
    • Couple
    • King Suite on Higher Floor with Complimentary Minibar
    • Stayed 1 night

    This hotel exceeded our expectations! We loved our stay and will absolutely be booking again in the future. You cant miss their epic restaurant, it was delicious and a must try!

    Stayed in January 2024

  • Reviewed: 12 January 2024

    9.0
    Really comfortable and enjoyable stay
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 2 nights
    • Submitted via mobile

    Room seemed a little dusty (or something about the air made our noses stuffed up)

    Room was great and big, and nicely touched up. Everything worked perfectly.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    Classy hotel in Kobe
    • Leisure trip
    • Couple
    • Oriental Twin Room - Harbour Side
    • Stayed 2 nights
    • Submitted via mobile

    There was an unfortunate mix up with our dinner booking, we wanted to have dinner at the grill but got a booking in the restaurant instead. It was still nice but not what we really wanted....

    Nice spacious room and a beautiful hotel. The cocktail bar was beautiful and we had some very nice drinks while watching the view over the harbour. Quite central.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Oriental Twin Room - Harbour Side
    • Stayed 3 nights

    Amazing Hotel and Location.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Beautiful
    • Leisure trip
    • Solo traveller
    • Oriental King Room - City Side
    • Stayed 1 night
    • Submitted via mobile

    No English channels on TV

    Beautiful hotel and spacious lovely room

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast really expensive,

    Great hotel with wonderful view from top floor lounge, nice room, staff friendly

    Stayed in December 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Oriental King Room - City Side
    • Stayed 2 nights
    • Submitted via mobile

    Clean, helpful staff, great facilities, big room, centrally located, and they helped us book a restaurant for Kobe Beef. The cocktail bar was nice too.

    Stayed in October 2023

  • Reviewed: 10 November 2023

    9.0
    A lovely hotel in a great location
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 5 nights
    • Submitted via mobile

    Great location, near the harbour and in the exclusive shopping area but still close to Chinatown and Sonnamiya for food and drinks. Very comfortable and clean.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Luxurious hotel, great location, big comfortable room
    • Leisure trip
    • Couple
    • Executive Twin Room - City View on Higher Floor with Complimentary minibar
    • Stayed 2 nights

    It was a bit pricey, especially the rooms with the waterfront view, so we opted for the other side. The reception is on the 14th floor and the guest rooms are on the floors below, so coming back to the room after a day out felt a bit impersonal. Also, the breakfast was very, very busy even early (before 7 am), we did not get offered coffee refills probably due to the people waiting.

    This is a luxurious hotel in a great location in Kobe (a short walk to the waterfront and Chinatown). The room was one of the biggest we've had on our trip and it was clean and comfortable. We had a very nice view of the hills of Kobe, but I wish we'd had the waterfront facing room to enjoy the night view and lights. If you are on the hills side, you will enjoy live soft piano music during the day coming from a bank on the street below! The breakfast was delicious, especially their famous French toast - a must if you are lucky to go early, as they do run out. The staff were helpful and polite and efficiently organized the shipping of our luggage to our next hotel. Overall, we enjoyed our stay in this hotel very much.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 1 night
    • Submitted via mobile

    I hope to return sometime soon, as our stay wasn’t long enough. The room is spotlessly clean, spacious, and the extra large bed very comfortable. Excellent shower and deep bath, well supplied with toiletries robe slippers etc. Decor with a nod to the past, with wooden shutters and furniture. Great bar on top floor, excellent and abundant breakfast. Gym was well fitted out and not busy. Location with easy access to public transport, restaurants, etc. All staff are well trained, professional and polite. Value for money? Best in a long time.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    10
    Beautiful western hotel in great location in Kobe
    • Leisure trip
    • Couple
    • Oriental King Room - City Side
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Beautifully appointed with impeccable service from very attentive staff. In a very pretty location in Kobe with easy walking distance to Sannomiya and JR Motomachi station. Kobe City loop bus stop a block away for sightseeing. Room very spacious with all comfort needs.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 2 nights
    • Submitted via mobile

    Very spacious rooms, good value for money and easy to get to main Kobe region.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Executive Twin Room - City View on Higher Floor with Complimentary minibar
    • Stayed 3 nights
    • Submitted via mobile

    Room are big enough for 3 bed 3 people . Feel comfortable with kids.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 2 nights
    • Submitted via mobile

    The main lobby is on the top floor which makes check in and out very inconvenient.

    The location and the helpful staff.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Great stylish hotel with smart rooms, good breakfast, convenient location and friendly staff.
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 4 nights

    Nothing

    The location was great with shops, station, restaurants all within easy walking distance. The views were amazing especially from the lobby and restaurant areas. Lots of space to just sit and take in the view. Rooms comfortable, clean and well cared for. Lots of toiletries in the bathroom. Great breakfast buffet with something for everyone no matter what you like for breakfast. Good Japanese options too. We stayed 4 nights.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Beautiful luxurious hotel in stunning area
    • Leisure trip
    • Couple
    • Oriental King Room - City Side
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel. Great location. Super clean. Luxurious.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Oriental King Room - Harbour Side
    • Stayed 3 nights
    • Submitted via mobile

    Mattress was a little too hard.

    Everything. Big space and great breakfast.

    Stayed in July 2023

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Oriental Twin Room - City Side
    • Stayed 2 nights
    • Submitted via mobile

    Staff were highly accommodating and very informative about the details and additionals to my stay. The views from the room were amazing and the room itself was fantastic.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    10
    We are so grateful to the staff for making our stay in Kobe a very positive memory. Arigato gozaimasu
    • Leisure trip
    • Couple
    • Executive King Room - Harbour View with Complimentary Minibar
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent staff!!! Very helpful with every ask and accommodation. They go way out of their way to be extra friendly and way beyond nice! They seem to take service and pleasantry to a new high level!

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Excellent modern hotel.
    • Leisure trip
    • Couple
    • Oriental King Room - Harbour Side
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Loved everything about our stay. A modern hotel that is clean, great location and has all the amenities needed.

    Stayed in October 2023

  • Reviewed: 13 September 2023

    10
    Awesome awesome
    • Leisure trip
    • Couple
    • Executive Twin Room - City View on Higher Floor with Complimentary minibar
    • Stayed 1 night
    • Submitted via mobile

    It feels luxurious. Love the buffet breakfast. The spread was fantastic! Also loved the pyjamas! One of the best!

    Stayed in September 2023

Showing 1 – 25

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