Accommodation Flights Flight + Hotel Car rentals Airport taxis
  1. Hotel reviews homepage
  2. Japan hotel reviews
  3. Kanagawa hotel reviews
  4. Yokohama hotel reviews
  5. Reviews of Richmond Hotel Yokohama-Bashamichi

Reviews of Richmond Hotel Yokohama-Bashamichi 3 stars

231-0013 Kanagawa, Yokohama, Naka-ku Sumiyoshicho 5-59, Japan

#13 of 91 hotels in Yokohama

Guests' Choice

Review score

Based on 1322 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 75

  • Reviewed: 6 December 2018

    10
    Very neat and the cleaners were very punctual.
    • Leisure trip
    • People with friends
    • Single Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lobby was quite small although very clean

    Very neat and the cleaners were very punctual. Buffet breakfast had a wide varierty of choices. Had a comfortable well-rested stay

    Stayed in December 2018

  • Reviewed: 24 October 2018

    8.3
    The staff was very nice and compared to other hotels the...
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The interieur of the hallway was very very "Business hotel" like - also compared to most other Business hotels I have been to. Not very welcoming. The walls are not soundproof at all. There was no trashbin in the bathroom.

    The staff was very nice and compared to other hotels the proficiency of English was very good! For breakfast you had two restaurants to choose from. Location in Yokohama is great.

    Stayed in October 2018

  • Reviewed: 9 October 2018

    9.6
    Overall, a nice place to stay at a great price in the heart of Yokohama.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The service in the restaurant was a bit slow/stand off ish even by Japanese standards. I attribute this to their offering of an all you can eat buffet.

    The staff was friendly and very helpful. The hotel restaurant offers tasty Thai food and parking was a snap.

    Stayed in October 2018

  • Reviewed: 12 August 2018

    9.0
    Functional in Yokohama
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights

    It met my expectations. But if you are really tall > 6ft the bathtub might be a little short to sit down in.

    Modern furnishings, nice room for the price.

    Stayed in July 2018

  • Reviewed: 5 August 2018

    9.2
    Very nice touch with the free smart phone to use during your...
    • Leisure trip
    • Family with young children
    • Standard Double Room on Upper Floor - Non-Smoking
    • Stayed 7 nights

    Very nice touch with the free smart phone to use during your stay. Hand Phone. Makes getting around a bit easier and allows you to communicate in the country. Totally free phone calls and 4G coverae excellant. Vry nice touch.

    Stayed in August 2018

  • Reviewed: 11 July 2018

    7.9
    Richmond Bashamichi - the perfect location
    • Business trip
    • Solo traveller
    • Single Room on Upper Floor - Smoking
    • Stayed 7 nights
    • Submitted via mobile

    A wonderful and cozy Richmond Bashamichi was a surprise for me and my first visit to Japan. For breakfast the hotel has a restaurant and a coffee shop. The coffee shop Tully's is splendid and if you miss your breakfast you can have small lunch or coffee and cake later during the day. The staff is always helpful and hospitable. If you have any problems they are ready to solve them and they do solve them.

    Stayed in July 2018

  • Reviewed: 3 July 2018

    7.5
    Value-for-money hotel
    • Business trip
    • Group
    • Double Room - Smoking
    • Stayed 7 nights

    Locality of the hotel is quite good, near the JR line. But pay attention, in Yokohama there are two hotels with the same name (one near the Yokohama station), this one near the Kanai station.

    This hotel is nice, with helpful staff, but with weak English. The breakfast is rich, western and asian food. For three-four days it is acceptable, during longer stay there is no other choice and the breakfast is quite boring.

    Stayed in July 2018

  • Reviewed: 13 April 2018

    9.6
    Quite enjoyable with our private tour guide
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    It takes one hour and a half from hotel to shopping Malls, nothing much of sightseeing there

    Buffet breakfast is excellent with wide spread of food mixture of Japanese and Thai Love the coffee too

    Stayed in April 2018

  • Reviewed: 26 March 2018

    9.6
    Excellent, I will be a repeat customer
    • Business trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 1 night

    There was a mobile phone and unlimited local calls (unlimited international calls to some countries ) and ofcourse unlimited internet. So no need to buy expensive SIM cards and internet package Check out is also 11 which is really goood

    Stayed in March 2018

  • Reviewed: 21 March 2018

    10
    Nice and convenient location, clean and spacious rooms, love their bathroom
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None I can think of -

    The room was spacious than standard rooms, the sheets really white and clean smelling and the rooms,are always clean. The amenities provided is also a nice touch.

    Stayed in March 2018

  • Reviewed: 30 September 2017

    9.2
    reasonable priced good reception staff and a very comfortable bed
    • Business trip
    • Couple
    • Single Room on Upper Floor - Non-Smoking
    • Stayed 1 night

    For the price there was nothing to dislike.

    Enjoyable hotel to stay at for a business trip or short vacation , good location for the city with funky little restaurants and bars within a very short walking distance.

    Stayed in September 2017

  • Reviewed: 25 April 2017

    9.6
    well worth it.
    • Business trip
    • Solo traveller
    • Single Room on Upper Floor - Smoking
    • Stayed 3 nights

    the sound proof of the walls are pretty good, but not with the door. you will be woken up by people talking, or staff cleaning in the hall way, so just keep that in mind.

    great location.

    Stayed in April 2017

  • Reviewed: 24 March 2017

    7.5
    i like the room.
    • Solo traveller
    • Standard Double Room Upper Floor - Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Just because of winter, i can't use aircon, but in the midnight i feel little hot .. even i don't use blanket, and already use 20 degree in heater still hot.. but it's ok, not a big problem.

    i like the room.. 👍😊

    Stayed in February 2017

  • Reviewed: 19 March 2017

    10
    Richmond is awesome!
    • Business trip
    • Solo traveller
    • Single Room on Upper Floor - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The shower on 12th floor was not that hot. It could be hotter in my opinion. It will be better to keep some english tourist pamphlets. They were in japanese only.

    Perfect location with so many cool pubs and bars around :) plus very good wifi and cleanliness! Awesome! And the staff spoke english!!!

    Stayed in March 2017

  • Reviewed: 8 March 2017

    9.2
    Thumbs up for Richmond. located a few train stations away from Yokohama and China town
    • Business trip
    • Solo traveller
    • Single Room on Upper Floor - Non-Smoking
    • Stayed 2 nights

    Rooms are nice,(what you usually expect from Richmond chain) and the hotel is located in a old part of Yokohama. "Bashamichi" means Horse carriage road and was the area that was opened to the outside world in the 1800's. so there is a lot of history in the area.

    Stayed in February 2017

  • Reviewed: 2 March 2017

    10
    The way to see Kyoto!
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That I couldn't stay longer....

    The whole experience was amazing. The dinner served in the room was delicious and the presentation was impeccable. It is a great location and is everything thing I wanted for my first trip to Kyoto. The natural spring tub in on our out door patio was a great way to end the day.

    Stayed in February 2017

  • Reviewed: 10 December 2018

    9.6
    The check in was smooth and the location was great.
    • Leisure trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The check in was smooth and the location was great.

    Stayed in December 2018

  • Reviewed: 18 November 2018

    6.3
    Cleanliness in commun parts and certainly restaurant could be better. Breakfast was the same 3 days
    • Business trip
    • Group
    • Single Room - Smoking
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in November 2018

  • Reviewed: 12 November 2018

    7.9
    location&breakfast
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    space is limited

    location&breakfast

    Stayed in November 2018

  • Reviewed: 5 October 2018

    10
    Stay again everytime
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything...Staff simply fantastic

    Stayed in October 2018

  • Reviewed: 25 September 2018

    9.6
    Nice place
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice place

    Stayed in September 2018

  • Reviewed: 23 September 2018

    10
    Increase the variety of western cereals.
    • Business trip
    • Solo traveller
    • Double Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Increase the variety of western cereals.

    Stayed in September 2018

  • Reviewed: 28 July 2018

    9.6
    The staff were excellent and very helpful.
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The staff were excellent and very helpful. Everything is as on hand, both in the hotel and the location.

    Stayed in July 2018

  • Reviewed: 21 July 2018

    10
    Perfect for a business trip
    • Business trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Close to a subway station There is a convenience and many restaurants near the hotel

    Stayed in July 2018

  • Reviewed: 18 July 2018

    10
    Great experience
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Really clean and nice! Will recommend it!

    Stayed in June 2018

  • Reviewed: 17 July 2018

    10
    Enjoyable stay
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great! Friendly staff, convenient location with loads of restaurants nearby, really nothing to complain

    Stayed in July 2018

  • Reviewed: 23 June 2018

    10
    Good location, great staff, good breakfast
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good location, great staff, good breakfast

    Stayed in June 2018

  • Reviewed: 16 June 2018

    10
    the beds were comfortable and the staff very helpful...
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 1 night

    the beds were comfortable and the staff very helpful unfortunately we didn't eat there

    Stayed in June 2018

  • Reviewed: 13 June 2018

    8.8
    Good location, vending machines in hall way with lots of...
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room slightly hot but it had air con

    Good location, vending machines in hall way with lots of choice, clean and good sized room

    Stayed in June 2018

  • Reviewed: 3 June 2018

    10
    Breakfast is good, especially curry.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 5 nights

    Breakfast is good, especially curry....!! Service is sweet.

    Stayed in June 2018

  • Reviewed: 23 May 2018

    9.2
    Good sized room.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good sized room. Bathtub was great. Laundry service not included (coin machines)

    Stayed in May 2018

  • Reviewed: 29 April 2018

    9.2
    Location and comfort
    • Leisure trip
    • Solo traveller
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all is good. Thanks

    Location and comfort

    Stayed in April 2018

  • Reviewed: 22 February 2018

    10
    Location and room we like
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Every thing perfect

    Location and room we like

    Stayed in January 2018

  • Reviewed: 7 December 2017

    6.3
    The staff is friendly.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the bed is tiny and hard! no free parking and the room is tiny...

    The staff is friendly.

    Stayed in November 2017

  • Reviewed: 4 December 2017

    9.6
    The place to stay when travelling to yokohama
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Central,clean and comfortable. Very modern

    Stayed in December 2017

  • Reviewed: 26 November 2017

    5.8
    Nice restaurants around the hotel
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice restaurants around the hotel

    Stayed in November 2017

  • Reviewed: 4 November 2017

    10
    Room was very cosy and comfortable
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    It was perfect

    Room was very cosy and comfortable

    Stayed in October 2017

  • Reviewed: 13 October 2017

    10
    A lovely surprise stay in a beautiful waterside city
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Yokohama is a beautiful place and the city was a nice surprise haven from crazy Tokyo. A lovely find we would highly recommend to others.

    Stayed in October 2017

  • Reviewed: 19 September 2017

    8.3
    Good hotel with nice staff
    • Business trip
    • Couple
    • Double Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Good hotel with nice staff

    Stayed in September 2017

  • Reviewed: 17 September 2017

    9.2
    Comfortable bed, very helpful and friendly staff, great...
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Comfortable bed, very helpful and friendly staff, great location

    Stayed in August 2017

  • Reviewed: 18 June 2017

    9.2
    great location,nice basic hotel for visitors.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    double bed was a bit smaller

    room was clean

    Stayed in June 2017

  • Reviewed: 27 May 2017

    9.2
    Nice location
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Near China town by walking

    Stayed in May 2017

  • Reviewed: 13 May 2017

    6.7
    It was convenient for our first night to get into Yokohama.
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small room sizes and small bed sizes.

    It was easy to find and the staff was friendly.

    Stayed in May 2017

  • Reviewed: 1 May 2017

    8.3
    Nice place, great standard of property for cost
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 2 nights

    All good

    Location, quality, friendliness

    Stayed in April 2017

  • Reviewed: 25 April 2017

    9.6
    Very accommodating and convenient, plus excellent meals.
    • Leisure trip
    • Couple
    • Standard Double Room on Upper Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room a little small.

    Location excellent. Good breakfast and Thai dinner on site. Good desk and view.

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 6 April 2016

    10
    Big rooms, big bed, so comfort, nice staff, nice hotel, love...
    • Leisure trip
    • Couple

    Big rooms, big bed, so comfort, nice staff, nice hotel, love it so much, just the cleaning service throw away my mom's mouth cleaner.. But anything was good

  • Reviewed: 30 November 2015

    9.6
    The staff was helpful in getting us an upgrade on a very...
    • Leisure trip
    • Couple

    Better info on getting to the train station. A little map would have been great at the hotel.

    The staff was helpful in getting us an upgrade on a very busy weekend. Request the twin bed room if you have large size luggage. We would stay here again.

  • Reviewed: 22 October 2015

    9.2
    Friendly personnel.
    • Business trip
    • Solo traveller

    Nothing

    Friendly personnel. Windows can be opened. Location central but not noisy, with flair. Breakfast selection of Japanese, Western and Thai (!) food.

  • Reviewed: 27 July 2015

    10
    Central location!
    • Leisure trip
    • Couple

    Central location!!!! Surrounded by cafes (Starbucks just around the corner) and food joints (inc.Western and Traditional Japanese cuisine) as well as convenience stores. Only a 2min walk to the subway. Most of the popular tourist attractions in Yokohama are only a 15min walk away.

  • Reviewed: 19 May 2015

    10
    The hotel is near both Kannai subway and Bashamichi subway...
    • Business trip
    • Family with young children

    The hotel is near both Kannai subway and Bashamichi subway and can link to JR train easily. The hotel is surrounding with mini-mart , food shop and restaurant. Very convenience. Staffs are very nice and helpful.

  • Reviewed: 25 April 2015

    8.8
    great location, close to a subway and railway stops and...
    • Leisure trip
    • Couple

    great location, close to a subway and railway stops and convenient for exploring the most interesting neighbourhood - Bashamichi. Many restaurants and night spots are nearby. our double room was ok, clean and spacious for Japanese standards. The staff was very welcoming and accommodated our preference for a non-smoking room (though we had a reservation for a smoking room as it was the only available at the booking time). We would stay there again.

  • Reviewed: 22 April 2015

    10
    Staff was very helpful and friendly.
    • Leisure trip
    • Group

    Beds are more on the firm side.

    Staff was very helpful and friendly. Rooms are clean and free wifi was a plus. Location had plenty of restaurants that opened late. Most of Yokohama's main attractions are within walking distance.

  • Reviewed: 19 April 2015

    7.1
    We had to book a smoking room due to there being very little...
    • Leisure trip
    • Couple

    No complimentary bottles of water given like I have experienced at all other hotel stays.

    We had to book a smoking room due to there being very little accommodation available (we booked very late to our travel date) although we are not smokers. We were quite worried that the room would reek of smoke and that we would struggle to sleep. Luckily this was not the case! Whilst there was a lingering smell, it was quickly aired out by opening the window and our stay was quite pleasant. The staff were lovely and the room neat and clean. Close to the train station and subway stations, it is located near a great strip of local cafes and stores, and not to far away from the busy shopping district.

  • Reviewed: 23 March 2015

    9.6
    Extremely reasonable value for the money.
    • Leisure trip
    • Group

    Although the hotel is located close to Kannai and Bashamichi stations, the immediate area around the hotel is just a little uninteresting (although the excellent Tonkatsu An is right around the corner).

    Extremely reasonable value for the money. Staff was courteous and helpful. Coin laundry is available (2 washers/2 dryers) for those who are interested. Overall, a very comfortable stay.

  • Reviewed: 11 March 2015

    8.8
    The location was awesome, surrounded by restaurants and only...
    • Leisure trip
    • Couple

    Leaving !!!!

    The location was awesome, surrounded by restaurants and only a short walk to many places of interest. Very neat clean rooms, exceptionally friendly staff. Modern.

  • Reviewed: 13 February 2015

    8.8
    All front and back end staffs are very polite, which makes...
    • Leisure trip
    • Couple

    All front and back end staffs are very polite, which makes me feel very welcome. The breakfast is nothing fanciful but more than adequate and very nice.

  • Reviewed: 17 April 2016

    7.9
    Breakfast menu.
    • Leisure trip
    • Group

    Breakfast menu. Continental breakfast is to be added.

  • Reviewed: 4 January 2016

    9.2
    toiletries well thought of
    • Leisure trip
    • Couple

    toiletries well thought of convenient and clean front desk n chambermaids are helpful

  • Reviewed: 28 December 2015

    9.2
    Everything!
    • Leisure trip
    • Couple

    To leave Yokohama

    Everything!

  • Reviewed: 16 December 2015

    8.8
    Convenient location
    • Leisure trip
    • Couple

    No free parking and double bed a bit too small ( full size mattress), breakfast not great but ok

    Convenient location

  • Reviewed: 6 November 2015

    10
    just so good!
    • Business trip
    • Solo traveller

    just so good!

  • Reviewed: 5 November 2015

    8.3
    So kind staff, thanks~
    • Business trip
    • Solo traveller

    So kind staff, thanks~

  • Reviewed: 3 November 2015

    8.8
    Very friendly and helpful staff.
    • Business trip
    • Solo traveller

    Small room

    Very friendly and helpful staff. Great location in the heart of Bashimichi.

  • Reviewed: 28 September 2015

    10
    Everything was great, especially the location of the hotel,...
    • Business trip
    • Solo traveller

    Everything was great, especially the location of the hotel, very-very convenient

  • Reviewed: 6 September 2015

    8.8
    Good choice of breakfast foods - Thai, Japanese, Western.
    • Business trip
    • Solo traveller

    No wardrobe.

    Good choice of breakfast foods - Thai, Japanese, Western. Great

  • Reviewed: 31 July 2015

    10
    Location.
    • Business trip
    • Solo traveller

    Location. Room facilities & amenities are comprehensive and complete.

  • Reviewed: 15 June 2015

    10
    Wonderful great neighbourhood and walking to most...
    • Leisure trip
    • Couple

    Wonderful great neighbourhood and walking to most attractions would highly recommend !!!

  • Reviewed: 31 May 2015

    10
    Great big room in a great location
    • Leisure trip
    • Couple

    Great big room in a great location

  • Reviewed: 31 May 2015

    9.6
    Overall is good
    • Business trip
    • Solo traveller

    Nothing.

    Overall is good

  • Reviewed: 7 May 2015

    9.6
    Great hotel and staff.
    • Leisure trip
    • Couple

    Great hotel and staff.

  • Reviewed: 6 May 2015

    7.9
    Close to port area and subways
    • Leisure trip
    • Couple

    Close to port area and subways

  • Reviewed: 20 April 2015

    10
    I loved the hotel , the staff was great and it was just near...
    • Leisure trip
    • Family with young children

    I loved the hotel , the staff was great and it was just near the metro. I could reach the ramen museum on foot and the akai bus stop was pretty near

  • Reviewed: 8 April 2015

    7.1
    The location is really easy to go anywhere.
    • Leisure trip
    • Couple

    No breakfast.

    The location is really easy to go anywhere.

  • Reviewed: 6 April 2015

    7.1
    I felt that the temperature in the room was too warm for me.
    • Leisure trip
    • Couple

    I felt that the temperature in the room was too warm for me. The machine air cleaner was a little bit noisy.

  • Reviewed: 12 February 2015

    9.2
    The staff had been very friendly, well equipped room in an...
    • Leisure trip
    • Couple

    The staff had been very friendly, well equipped room in an excellent location.

There are also 48 reviews without text. These impact the overall review score.

Showing 1 – 75

Guests also reviewed these properties: