160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-14-5, Japan
#756 of 1,330 hotels in Tokyo
Guests' ChoiceBased on 966 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
7.9
Facilities
8.1
Staff
8.6
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 27 March 2024
Luisa
GermanyThe bed was a little bit small
Good location, good filtered coffee in the room, nice amneties, they had pyjamas
Stayed in March 2024
Reviewed: 22 March 2024
Andrew
United KingdomAmenities in the room (shower gel etc) were limited. Room is relatively small.
Prime location for travelling on to other cities. Hotel is functional and good as a base.
Stayed in March 2024
Reviewed: 21 March 2024
Bianca
AustraliaThe location wasn’t great, as we had to walk quite a distance to the stations we needed. Convenience stores weren’t that close either. The shower is small and outdated. Quite a dusty room.
The hotel bar/restaurant was a big bonus, we loved eating and drinking there. Small rooms but enough space for a short stay. The one good thing about the location is that it is very close to golden Gai.
Stayed in March 2024
Reviewed: 18 March 2024
Sophia
AustraliaLocation is near red light district. Room felt outdated and cramped.
Staff were helpful and friendly. Gave us umbrellas when it was raining. Relatively clean room service.
Stayed in March 2024
Reviewed: 15 March 2024
Cheyne
AustraliaThe room is a little small on space for the price
Nice clean hotel, rooms aren't very spacious but neat, tidy and user friendly staff was great
Stayed in February 2024
Reviewed: 10 March 2024
Caitlin
AustraliaBreakfast wasn’t great, lots of options but food wasn’t great. Small rooms but is to be expected in Tokyo
Location is great; close to lots of food and JR station. Staff were friendly and gave out umbrellas on rainy days so we didn’t need to purchase
Stayed in March 2024
Reviewed: 9 March 2024
Victor
United KingdomBad location, in the backstreets of Kabukicho so can feel dodgy at times.
Stayed in March 2024
Reviewed: 9 March 2024
Vesna
AustraliaAt times it was very difficult for staff to communicate
They make the room pictures look so much bigger, that was the only problem, we understand in Japanese culture rooms are very small it the photos made room look a lot bigger,
Stayed in March 2024
Reviewed: 3 March 2024
Luka
SwitzerlandGreat cleaning staff
Stayed in March 2024
Reviewed: 27 February 2024
Jason
United StatesBed and pillows were very uncomfortable and the shower was so small and one could not help getting the entire bathroom wet.
Super close to everything. Housekeeping was offered daily.
Stayed in February 2024
Reviewed: 26 February 2024
Rebecca
AustraliaSize of room Location Bathtub
Stayed in February 2024
Reviewed: 18 February 2024
William
AustraliaRooms were compact No dinner options (rooftop bar provided snacks after 7:00)
Roof top bar/restaurant. Breakfast was good, had both asian and western food available, good variety. Buffet Lunch was available and was good
Stayed in February 2024
Reviewed: 16 February 2024
Joshua
United KingdomThought our superior double might be a bit bigger but that’s Japan! Would hate to see an inferior double!
Nice hotel, very well located for kabuchiko and Shinjuku station. Great rooftop bar and, don’t usually comment on this, great room coffee!
Stayed in February 2024
Reviewed: 7 February 2024
Valentina
AustraliaThey advertised airport shuttle, however this is actually run by a different company.
Location and facilities were fantastic
Stayed in February 2024
Reviewed: 5 February 2024
Franco
United KingdomThe top floor restaurants was not so great. Better food out in the neighbourhood.
The laundry facilities and the coffee shop in the lobby. Staff were so friendly and helpful
Stayed in February 2024
Reviewed: 26 January 2024
Macey
United StatesIts Japan, so the room is small and so is the bed. The mattress was not very comfortable.
Hotel is in great location, right in Shinjuku, but somehow on a quiet street that felt safe even at night.
Stayed in January 2024
Reviewed: 22 January 2024
Darren
Singaporecould have been a little bigger.
room layout . small but usable. location is great.
Stayed in January 2024
Reviewed: 18 January 2024
Cem
PanamaNothing
It was at the center of Shinjuku, very easy to reach. Good entrance of the hotel. Amazing terrace, bar and view.
Stayed in January 2024
Reviewed: 16 January 2024
Amy
AustraliaAmazing hotel with amazing facilities. I especially looooved the rooftop bar. Such a vibe up there, food available, endless amount of drinks and cocktails, smoking allowed, heating and blankets available for colder months and not as busy as you'd expect. Breakfast was unbelievable !!! Highlight of every day. The views are amazing, spacious rooms and staff were so kind.
Stayed in December 2023
Reviewed: 11 January 2024
Danielle
New ZealandProperty itself is great but is a little bit surrounded by gentlemen’s clubs
Great size rooms - so spacious. Staff were very helpful. Location is reasonable, 10 min walk to central Shinjuku
Stayed in January 2024
Reviewed: 11 January 2024
Peter
AustraliaBreakfast
The hotel is very well located in Shinjuku. Staff were great . I thought I would struggle with the language barrier but it was fine . The staff went out of there way to help . Got a good tip off the reviews I read before staying about the laundry around the corner from the hotel . The bar on the 13 th floor was great also with a view of the skyline. The only criticism I have of the stay was the breakfast was a lot more Asian than western cuisine.
Stayed in January 2024
Reviewed: 10 January 2024
Nyree
AustraliaExtremely close to the Golden Gai bar area in Shinjuku
Stayed in January 2024
Reviewed: 7 January 2024
Vita
IndonesiaThe location is too crowded for us
The room was spacious and clean
Stayed in December 2023
Reviewed: 30 December 2023
Caroline
JapanIt was good to have CNN in English. However, 90% of the time it showed programs about Africa. Sometimes the same programs were repeated. This seemed very strange. Honestly, if you want to choose just one English program option, I suggest you go with BBC World news.
The staff are very considerate and professional.
Stayed in December 2023
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