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  5. Reviews of Hotel Sunroute Chiba

Reviews of Hotel Sunroute Chiba This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

260-0031 Chiba, Chiba, Chuo-ku Shinchiba 1-4-1 Westrio 1, Japan

#10 of 70 hotels in Chiba

Guests' Choice

Review Score

Based on 579 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.3

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 22, 2025

    9.0
    Simple hotel in prime location. Perfect for a couples getaway or a trip with friends.
    • Leisure trip
    • Travelers with friends
    • Comfort Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom in our room did not match the quality of the rest of the room. The floor felt uneven in some spots and the temperature control on the shower was not consistent.

    The hotel is basically attached to the Chiba Station which is a main transport hub so the location is perfect. Also, check-in and check-out was streamlined with a self-service desk that is available in multiple languages. The property is clean and the staff are friendly.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    8.0
    Central and nice hotel
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room is a bit cozy but had everything we needed for one night

    The location is right by the station but it is on the quiet side of the station so doesn’t feel busy. Hotel looks new and is clean

    Stayed in August 2025

  • Reviewed: August 11, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Single Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room is really small, if you have a large suitcase you might have a problem to open it. Room cleaning is not included, they only put the towels on your door every day. So my room accumulated four days towels after my stay.

    Location is great, right beside the subway entrance.

    Stayed in August 2025

  • Reviewed: July 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like smoke

    Stayed in July 2025

  • Reviewed: July 9, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning. Not good

    Sound proof and location.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel room is small but beds are comfortable.

    The hotel is within the shopping centre, train station and plenty of restaurants/ places to eat and a few convenient stores.

    Stayed in May 2025

  • Reviewed: June 16, 2025

    9.0
    Wonderful
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in the room

    Staff members ' attitude, the excellent location and the breakfast

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No water bottles were provided. No USB charging ports in the room.

    The location couldn't have been better. Very easy acces to the west gate of Chiba Station and a Lawson store. The view from my room was fantastic. You could use the check-in machines to exchange bills for coins, which was very convenient.

    Stayed in June 2025

  • Reviewed: May 31, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very close to the train station.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    9.0
    Location, clean, comfy, no problems!
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Electronic check-in, however staff was avail and happy to assist. Location is great! Lots around the hotel to eat, and the train is readily avail. For Japanese rooms, space wasnt bad...didnt have to climb over my suitcases! :)

    Stayed in May 2025

  • Reviewed: May 21, 2025

    9.0
    I enjoyed my room in this super conveniently located hotel.
    • Business trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Great location. Little-to-no interaction with staff (self-checkout machines). Breakfast was ok.

    Stayed in May 2025

  • Reviewed: May 19, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 2 nights

    Check in was automated. I prefer a face to face check in.

    Close to Chiba station, clean rooms, quiet, reasonably priced. Close to downtown area for bars, restaurants etc.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was top notch - once you figure out which station exit you need. The staff are friendly and the room was sound proof even though it was near the lifts!

    Stayed in April 2025

  • Reviewed: May 11, 2025

    9.0
    Convenient location next to train station
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night

    Didnt like self check in but normal in Japan. All good for one night.

    Next to the train station Clean quiet room Friendly looking receptionists.

    Stayed in March 2025

  • Reviewed: May 9, 2025

    8.0
    It's located in an excellent place. The hotel 's breakfast is excellent. An excellent value
    • Solo traveler
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave in the room

    good location clean good breakfast

    Stayed in May 2025

  • Reviewed: May 6, 2025

    9.0
    Very Ok..
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Good Service Good Location

    Stayed in May 2025

  • Reviewed: May 4, 2025

    9.0
    Great stay, luxurious feeling.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Could be better sign posted to help find the hotel in the building

    Good location near the train station. Good selection of free toiletries. Handy smoking room near the lobby.

    Stayed in April 2025

  • Reviewed: April 30, 2025

    9.0
    Great location, could've been perfect with more accurate room descriptions.
    • Leisure trip
    • Group
    • Single Room - Non-Smoking
    • Stayed 13 nights

    The labels "double room" and "twin room" as incredibly misguiding. What people in the US would understand when you say "twin room" for 2 people, is a room with two twin-size beds. In reality, the twin room had two full- or queen-size beds. On the other hand, a "double room" usually means "a room that comfortably fits two people, which almost always translates to two larger beds. In reality, the double room had one full-size bed and while strictly speaking, did fit both of us, I would not say it was very comfortable. The room did its job, but I was willing to pay a little extra for a little more comfort, but the room names misguided me.

    Location, location, location! You cannot beat a hotel in Tokyo that's actually embedded into a train station. It is the ultimate location and you do not need to worry about noise. Trains are so quiet, you actually need to be paying attention to hear them from your room.

    Stayed in April 2025

  • Reviewed: April 29, 2025

    7.0
    2 weeks stay
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Staff only felt friendly sometimes. Laundry machines required extra money and time to dry. Breakfast was not free, and the food selection did not feel worth it. Under the bed was filthy.

    Beds were soft, bathroom and shower was nice.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    8.0
    It was a great experience to visit Japan after 30 years.
    • Leisure trip
    • Solo traveler
    • Single Room - Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    A staff was very rude. Called the front desk cuz my wifi password was missing one character. He just said "don't know English and hold me on the phone for 3-4 mins. Then hang up on me. Very bad customer service!

    Overall! I had excellent experience with the hotel. Breakfast was good. Everything was just around the corner. Best location to get around.

    Stayed in April 2025

  • Reviewed: April 26, 2025

    7.0
    Nice place to stay and very convenient!
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The water didn’t get really hot. It was lukewarm and no matter which way I tried to turn the temperature gauge, it just wouldn’t get as hot as I wanted.

    Close proximity to the station, nice room, great breakfast!

    Stayed in April 2025

  • Reviewed: April 26, 2025

    9.0
    overall everything was fine
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    the hotel is quite expensive for its location, cleaning is not the best, periodically there were other people's hair or marks on the bathroom that were not washed away. On the first day there was a hair on the new towel

    the location is convenient and everything is nearby, we needed to be in the city of Chiba and everything suited us

    Stayed in April 2025

  • Reviewed: April 26, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The Gentleman behind the counter was incredibly helpful, he filled out our travel forward forms for us.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    9.0
    Wouldn’t mind staying here again
    • Leisure trip
    • Couple
    • Double Room - Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t realised I booked a smoking room but that’s more of my fault. Tiny room.

    It’s right beside the Chiba station and mall which is convenient and easy. The staffs are friendly. The breakfast is super nice.

    Stayed in April 2025

Showing 1 - 25

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