Instructions on the need to wash the whole body before getting into the onsen bath should be enforced to keep hygienic the onsen bath pool.

The hotel staff guides the customer to pull their luggages on the soft carpet. The purpose is to clean the wheels to keep the tatam like floor of the hotel. The purpose is to protect the floor from dirt. Customers are then asked to take off their shoes and lock them in a locker. Customers walk barefooted inside the hotel. Socks are provided for guests who want to weak socks instead of barefoot walk on the tatami inside the hotel.

Stayed in September 2025

We loved everything !

Our group loved staying here. Staff fantastic food delicious and spotless clean!

Stayed in August 2025

a little inconvenient with parking issue

breakfast is great; room is clean&spacious

Stayed in August 2025

As I prefer a Japanese breakfast to Western style the choices were high quality and well varied and abundant. Both days were excellent.

Stayed in May 2025

Clear instructions for people who are not familiar with the onsen etiquette (and I am not referring to the standard rules like take shower and be silent). But things like put the small towel on top of your head. These things are new and further guidance would be welcomed.

The onsen was very good although a loud TV in the Finnish sauna felt awkward. The restaurants in the neighbourhood are grrr eat value for money and are truly authentic Japanse.

Stayed in May 2025

We did not have a view, but this is something that we have found in numerous hotels in Japan.

The room was very spacious and well decorated, which is rare in Japan. We liked the fact that we had to leave our shoes at the entrance of the hotel and walk bare foot in the hotel.

Stayed in April 2025

Hard pillows

Beautiful

Stayed in April 2025

Very firm pillows - we ended up using the couch cushions as pillows

This was our second visit. It is a beautiful experience from the door to the top floor onsen. Staff are wonderful and warm, every aspect of the hotel is stunningly beautiful and the breakfast and onsen and massage chairs are incredible.

Stayed in April 2025

Nothing

Beautiful bright and spacious corner room

Stayed in April 2025

Nice onsen & excellent breakfast buffet 😁 kind personnel (unfortunately painful arrival through desk machine, too slow and awkward 😐)

Stayed in April 2025

Good thing: Exceptional accommodation provided with hot spring, great location, nice breakfast, (paid) parking. Value for money. Bad thing: Popular to traveller groups, could be busy and crowded at the common facilities

Stayed in April 2025

Loved the room, staff,food, value for money,amenities,onsen,free ramen and ice cream.

Stayed in March 2025

Very good breakfast, great onsen and beautiful rooms. laundry facilities were also very helpful.

Stayed in March 2025

Breakfast, Wide range of variety, the complementary Ramen at night.

Stayed in March 2025

none

everything

Stayed in March 2025

Decent walk from station but not too bad

Great property very comfortable with hot baths and great Japanese breakfast

Stayed in February 2025

Nothing that I didn't like. I'm definitely returning again.

Stayed 2 days at the hotel and I was pleasantly surprised at the quality of the hotel and the friendliness of the staff. They even had a English speaking staff to assist foreign tourists. I really felt "omotenashi" during my stay here. The facilities were great too and I'm so happy that they had free washing machine. You just needed to pay another 100 yen to dry your clothes for 20 mins. It was great that you could enjoy the onsen, wait for your laundry to finish, then enjoy the free ice-cream or probiotic drink after the onsen. Had breakfast during the New Year period and the food was great. There was a change in the menu on day 2, so I was impressed.

Stayed in January 2025

The shower hoses in the bath need to be wiped as there is a build of mold or (manganese bacteria)?

Excellent food service and overall amenities. The onsen bath was great! I enjoy strong shower dead spray and this was perfect. Nice views from the outdoor bath, and the extra touch of free ice cream after the bath was very enjoyable. The staff at the front desk were very capable and helpful with English explanations as well!

Stayed in January 2025

-

Love it! Public bath (hot spring) both indoor and outdoor are great. Surprise but love it is to have mini ramen at night as complimentary.

Stayed in December 2024

A view from our room would have been nice, but we forgot to request one. Whether rooms on upper floors have nice views or not, I don’t know.

Although we weren’t crazy about having to put our shoes in a locker every time we entered the hotel, the fact that the floors throughout the hotel completely tatami was a novel touch, and there were nice little Japanese design features in the rooms and the hallways (see pictures). The range of food for the breakfast was wide and fresh (you can watch them making the tempura)

Stayed in November 2024

Clean, quiet and the onsen was great The breakfast might be a bit expensive but it was really a good deal, tasty and various dishes. Be aware that it's a bit far from the JR station (15min walking) and even if there are many izakaya around, it's not easy to identify the menu or even the izakaya/restaurant itself for foreign tourist. note that at the entrance, you have to walk on tatami, no shoes allowed in the hotel.

Stayed in November 2024

There is nothing to complain about.

Cleanes, onsen, breakfast.

Stayed in November 2024

Breakfast, room, view from room, public bath, friendly and helpful staff, excellent location

Stayed in November 2024

The staff was nice and helpful, all the area was very clean and the facility was excellent.

Stayed in November 2024