We stayed in this hotel for the first time in 2013. Then in 2014, 2015 and now again in 2024. Despite the fact that the rooms have some age to them, everything is completely immaculate. Beds are comfortable, shower is amazing and the view from the large windows is lovely. Staff are friendly and helpfull. Location is excellent due to direct access to four metro-lines. Not to mention the outstanding dinner at Japanese restaurant Suiren.

Stayed in March 2024

There was absent staff at the spa on two occasions, which made inquiring about services difficult.

The room was exceptionally comfortable and clean, especially the bed and the bathroom. One of the most comfortable set-ups I've experienced in a long time. View was stunning. I'd come back just for the tub. The location above the subway station was perfect and taxis were always on deck. An extremely good value for the quality.

Stayed in March 2024

Room is spacious and comfy with a nice view of the Tokyo cityscape. The location is superb as well, being connected to Tameike-sanno train station. There is also a convenience store just outside the hotel beside the train station. Amenities were all great and service staff were very hospitable as well.

Stayed in March 2024

Very comfortable and spacious room. Excellent Japanese restaurant.

Stayed in February 2024

none

room was spacious. good location with 4 metro lines. staff very polite and helpful

Stayed in February 2024

This was a once in a lifetime experience - Excellency on every level - You expect something great for the standard, but it's beyond expectations of how good my stay there was - Extremely friendly staff, extra service, and everyone speaks english - This is a hotel you should have on your bucket list!

Stayed in November 2023

I didnt love the location of the hotel but other than that it was amazing. Customer service was phenomenal and the room was comfortable. The metro was close. I just didn't realize how big and confusing the lobby and hotel were.

Stayed in November 2023

Everything was perfect!

Modern, clean and luxurious property that is conveniently located in a quieter area (but still very convenient) which we really enjoyed. We also appreciated access to four subway lines as the subway station was right below the hotel. Breakfast at the hotel was delicious too- plenty of options and variety.

Stayed in December 2023

Breakfast buffet was something I’m not used to in this current format.

Lovely hotel with a super huge king bed and wonderful view. Modern, clean, spacious and very friendly and helpful staff

Stayed in December 2023

A bit expensive but totally worth it

The location, the staff, the view of the room, the subway is underground which is amazing

Stayed in December 2023

Nothing much to say.

Everything was good. The hotel is centrally located and directly connected to a few subway lines. The commute to Ginza, Shibuya, Shinjuku is super convenient. And it's within walking distance to food street. Special mention to the concierge team who is superb to help us reserve a few restaurants, including Sukiyabashi Jiro. Their services are very professional and friendly.

Stayed in December 2023

Nothing

Excellent property.Very modern yet ultra comfortable

Stayed in November 2023

Excellent location, large rooms, very good gym and pool. The staff weee very helpful and most spoke English well. Very close to subways

Stayed in November 2023

It’s not a choice I would make again for a family hotel. They do not allow people under the age of 20 in to the pool/ gym and casual bar area. We felt a little isolated in the room while at the hotel.

It’s a beautiful hotel with beautiful views of Tokyo. It’s very clean and the staff were very friendly.

Stayed in September 2023

Quite location, yet accessible transportation to other areas. The subway station is in the basement of the hotel. There is a beautiful shrine located outside the front of the hotel. The hotel itself is beautiful with amazing views from the room. Short walk to fun resturants and bars.

Stayed in September 2023

The neighborhood although very central, was somewhat less engaging than I expected. We tended to head to other areas of Tokyo, which is one of the most interesting cities.

The hotel provided excellent service with excellent concierge assistance. The rooms are fairly large and comfortable with oversize bathrooms. Very good access to the Tokyo Metro.

Stayed in October 2023

Lowest priced 5 star hotel. Conveniently located to metro lines.

Stayed in October 2023

Location is so good

Stayed in July 2023

Booking.com

Size, location

Stayed in July 2023

View of the Diet building

Stayed in June 2023

Nothing.

It’s located slightly north of the crazy Shibuya district, which is great to visit but I’m not so sure about staying near. It’s next to the government building areas, so it’s ever so slightly quieter (at least as far as Tokyo goes). There’s a subway station in the basement, and if you’re brave enough, all of Tokyo basically lay at your feet. We arrived rather late at night and discovered to our amazement that it is adjacent to a beautiful shrine, which was empty and dark and positively magical - buzzing with cicadas and downright enchantment. The building itself it exquisite and beautiful, with views all around. Everything you could want in a pinch is a short walk away - from convenience stores (everywhere) to walk in, quality but not pretentious restaurants. Arriving about 9pm as we did, we were starving, and within minutes wandered into a ramen place that was busy but not haughty and we proceeded to devour a sumptuous dinner. The hotel also has a glorious indoor pool and spa on the 14th floor, which opens at 6:30 and which I visited every morning for some laps and relaxation. The staff were incredible. I traveled there with my daughter, who speaks Japanese, but when she wasn’t around, they were conversant in english. Also, check out the incredible whisky bar on the 4th floor. Room was absolutely silent and clean. Comfortable beds. Incredible views. When I return to Tokyo, I shall return to the Capitol Hotel.

Stayed in July 2023

Staff, location and cleanliness.

Stayed in July 2023

Beautiful, truly modern Japanese with top notch service. Every detail thought through. Quite, comfortable.

Stayed in July 2023

As we arrived tired after a 13.5 hr flight, we decided to eat at the hotel. The sushi omakase at the Japanese restaurant Suiren was exceptional. Highly recommend it. The hotel staff were super kind and friendly. Loved the Japanese hospitality.

Stayed in July 2023