Reviews of HOTEL THE FLAG Shinsaibashi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
542-0083 Osaka Prefecture, Osaka, Chuo-ku Higashishinsaibashi1-18-30, Japan
#7 of 727 hotels in Osaka
Guests' ChoiceReview Score
Based on 3765 hotel reviews
9.4Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.8
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Facilities
9.5
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Staff
9.8
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Value for money
9.4
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Free Wifi
9.3
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Reviewed: June 21, 2026
Jan
Sweden31 Reviews1 helpful vote9.0“A really good visit!”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Really good staff!
Stayed in June 2026
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Reviewed: June 21, 2026
Petra
Austria118 Reviews17 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The rooms are rather small but you can sit in the lobby area in the evenings.
Excellent Location in Osaka, we could walk to Namba and Dotombori, or take the subway. Amazing people working there, especially Aika at the reception was kind, friendly and helpful.
Stayed in June 2026
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Reviewed: June 20, 2026
Luisa
United States12 Reviews2 helpful votes10“Beautiful botique hotel close to everything (restaurants, shops)”- • Leisure trip
- • Group
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms are on the small side
Modern facilities, great staff, great breakfast, beautiful room with high tech facilities
Stayed in June 2026
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Reviewed: June 20, 2026
Peter
Australia7 Reviews10“Great location for sights & transport options, with very friendly staff”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
As above
Great location, excellent buffet breakfast & very friendly, helpful staff. Rooms are a bit small for 2 people with luggage but have everything needed for a comfortable stay.
Stayed in June 2026
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Reviewed: June 18, 2026
Hofstra
United States1 review10“Wonderful hotel”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
We have no complaints about the property.
Conveniently located. Wonderful staff and very clean.
Stayed in June 2026
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Reviewed: June 18, 2026
Adam
Australia5 Reviews10“10/10 would recommend”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Great location, Amazing sized rooms, wonderful staff
Stayed in June 2026
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Reviewed: June 17, 2026
Small
Australia1 review9.0“Wonderful place to stay, good value”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 6 nights
Staff were excellent, location was great. The breakfast was fabulous! Wonderful sitting area in the lobby which was calm and restful with beautiful decor and comfy chairs.
Stayed in June 2026
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Reviewed: June 17, 2026
Adrian
Italy55 Reviews2 helpful votes9.0“Perfect”- • Leisure trip
- • Group
- • Standard Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Confortable bed, great shower, position super.
Stayed in June 2026
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Reviewed: June 16, 2026
Simone
Australia12 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nice & clean. Location was perfect for us.
Stayed in June 2026
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Reviewed: June 15, 2026
Bernadette
Australia6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
This is our second time staying here. Lovely hotel, excellent location and friendly staff. Free coffee in the lobby. Great laundry facilities.
Stayed in May 2026
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Reviewed: June 14, 2026
Karlo
United States8 Reviews2 helpful votes10“We had an excellent time staying at this hotel.”- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room is a bit small. But they made efficient use of every space that they have in the room.
I like the location of this hotel. It’s in the middle of most if not all tourist action. It’s close to train stations and bus stations. A lot of restaurants and convenience stores around the area. The hotel feels a bit modern. Free coffee, water, water bottle rental all throughout your stay. They also have laundry facilities inside the hotel which is a big plus for long term travel.
Stayed in June 2026
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Reviewed: June 13, 2026
Domenic
United States1 review1 helpful vote10“Great location and nice size rooms.”- • Leisure trip
- • Group
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The power is 100w and we were not able to charge overnight. Made us sign an agreement not keep charger on at night.The phones took a very long time to charge.
Great location
Stayed in June 2026
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Reviewed: June 13, 2026
Fabian
Germany57 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
- windows not being translucent
- location - breakfast - cleanliness
Stayed in June 2026
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Reviewed: June 12, 2026
Ashley
United States5 Reviews9.0“Great location and breakfast for 1st time visitors”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 5 nights
Would have appreciated an ice machine and water refill station on each floor rather than just the main lobby floor but not overly burdensome. Smoking room is attached to laundry room so despite best efforts the smell does linger. Could use more hooks/hangers in room.
As other reviewers mentioned, the breakfast was amazing, the best of our entire 3 week trip (more western which was appreciated). Enjoyed the fairly sizable shower, and the best laundry facilities of our entire trip (4 big washers -500 yen per wash and actual dryers 100 yen per 8 minutes; all can be monitored via website). The location was perfect to get around Osaka (multiple lines especially M red line (Shinsaibashi Station Exit 2 South 10 with escalator) to get to Osaka or Shin-Osaka station for day trips to Kyoto). Liked that they had a lounge space to wait for your laundry or just hang out. Close to multiple Familymarts and just down the street from the major shopping arcade that runs down to Namba. Fairly quiet at night despite the establishments since off the main street. Beds comfortable. Iron and board available upon request. Would recommend to 1st time visitors and families.
Stayed in June 2026
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Reviewed: June 12, 2026
Caroline
United Kingdom1 review10“It was pure joy staying at Hotel The Flag”- • Leisure trip
- • Group
- • Standard Double Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
Nothing!
The property is very clean and modern, in a great central location. The staff are super friendly and helpful. The room is spacious for Japan with a comfortable bed and the bathroom has an amazing shower! The laundry facilities are fantastic, with separate washers and dryers and the cycles are quick and effective. The dryers actually dry the clothes on one cycle, which wasn’t the case at our hotel in Tokyo (it took four cycles!). The library communal area is such a lovely space and the free tea and coffee there is really thoughtful. Breakfast is very varied, plentiful and delicious - again in a lovely clean and modern environment. I loved our stay and can’t recommend this hotel highly enough!
Stayed in June 2026
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Reviewed: June 12, 2026
Christine
Germany13 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
WE Love this Hotel 👍 it was perfekt.
Stayed in June 2026
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Reviewed: June 12, 2026
Saira
Australia4 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Convenient location in the centre of all the action but yet quite close to all the shopping action short walk to Dotonbori and the station. Modern facilities with all that is required breakfast was good
Stayed in June 2026
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Reviewed: June 12, 2026
Tania
Australia6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Staff we very helpful
Stayed in June 2026
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Reviewed: June 12, 2026
Gina
New Zealand8 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Great location excellent staff and really good facilities.
Stayed in June 2026
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Reviewed: June 10, 2026
Fernanda
Brazil7 Reviews1 helpful vote10“Very good!”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms smaller than expected and not many fruits for breakfast
Location and design
Stayed in May 2026
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Reviewed: June 10, 2026
Immogyn
Australia1 review10“It was great! highly would recommend”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
N/A
Elegant spacious
Stayed in June 2026
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Reviewed: June 10, 2026
Richard
United States13 Reviews1 helpful vote10“Location was good and everything was walkable.”- • Leisure trip
- • Couple
- • Standard Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
Everything. The staff were great.
Stayed in April 2026
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Reviewed: June 9, 2026
Viki
Slovakia3 Reviews10“Our first hotel in Japan—great location, amazing staff, and the free amenities this hotel offers are honestly rare to fi”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing to adf
Everything- the staff, the locality the style. Everything!
Stayed in June 2026
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Reviewed: June 8, 2026
Ruby
Australia35 Reviews5 helpful votes10“Perfect Osaka Accomodation”- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Loved everything
Stayed in May 2026
