105-8563 Tokyo-to, Minato-ku, Shiba Koen 4-8-1 , Japan
#113 of 1,361 hotels in Tokyo
Guests' ChoiceBased on 932 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Ben
United KingdomOur room had an incredible balcony view of Tokyo Tower and was the perfect place to start our trip. Such a warm and friendly welcome - all the staff were lovely throughout, and let us check-in early. Evening drinks on the 33rd floor to celebrate our anniversary, with an incredible view out over the tower and city,
Stayed in April 2024
Reviewed: April 22, 2024
Sanjay
United States of AmericaNothing
Location was great. Quite neighborhood.
Stayed in April 2024
Reviewed: April 21, 2024
Rick
United States of AmericaAnnie, in concierge, was so helpful and attentive to our needs she alone would bring us back to this fine hotel! Our room, with a gorgeous view was exceptional!
Stayed in April 2024
Reviewed: April 21, 2024
Svetoslav
BulgariaThere isn’t breakfast, included the price!
Very polite stuff, comfort and nice rooms!
Stayed in April 2024
Reviewed: April 21, 2024
Charlotte
New ZealandBed wasn’t too comfy. Small room.
Friendly staff, clean, great view, close to train station.
Stayed in April 2024
Reviewed: April 20, 2024
Ashish
LuxembourgThe bathroom shower could have been better. Otherwise everything else was exceptional.
The staff was amazing. All services were perfect and I would strongly recommend this hotel- especially their premium rooms with club lounge access
Stayed in April 2024
Reviewed: April 20, 2024
Laurel
United States of AmericaThe window shades were a little loud and took a lot of effort to roll up and down. We appreciated the light blocking power of them though.
Wonderful location, we were able to wait in the park before our room was ready. A line of taxis outside so we could leave for the airport very quickly. Easy access to multiple metro lines. The staff was very helpful.
Stayed in April 2024
Reviewed: April 18, 2024
Amy
United States of AmericaWell located hotel bordering a lovely park and right next to the Tokyo Tower. Nicely appointed rooms and great views. Convenient to several subway stations.
Stayed in April 2024
Reviewed: April 17, 2024
Jeanette
Curaçaovery good food exelent
Stayed in April 2024
Reviewed: April 16, 2024
Lisa
FranceThis is not a 5 star property in the Western sense i.e no warm towel or cold drink offered upon arrival (especially after a long haul flight). You need to pay additional fees to use the pool, I found this somewhat off-putting considering the €3200 we were paying for the 5 nights. No obvious information on visits or excursions with Tokyo. It felt less of a hotel and more of a private building where people come and go. Other aspect was the amount of disposable toiletries and no signage on towels and water saving. I believe that this is less to do with the hotel but a large contrast to Europe.
Over a 2 week trip in Japan, the room was the largest and most comfortable. Good view onto the park with balcony. Concierge desk helped book some tickets for theatre in Kyoto as website only accepted Japanese. Discreet cleaning service. Bathroom with shower and bath. Fresh slippers and pyjamas.
Stayed in April 2024
Reviewed: April 14, 2024
Btrenkel
QatarMetro is a short walk. We stayed at 2 more hotels in Tokyo; who were a bit closer to to the metro. But 7 minutes is still ok.
The location is fantastic. We've booked a room with Tokyo Tower view - so truly enjoyed the sunrise and sunset from the balcony. Hotel is a classic Japanese hotel - interior is a bit old fashioned. But has it's own charm and still good. Staff was super nice and friendly. Japanese hospitality at it's best.
Stayed in April 2024
Reviewed: April 14, 2024
Murray
AustraliaJust maybe a little more English speaker available
Stayed in April 2024
Reviewed: April 14, 2024
Anna
AustraliaWOW! The view was unreal. Such a luxurious experience. The room was spacious and amazing with a walk in wardrobe, big bed, separate toilet and amazing bathroom. It’s a bit of a walk from the nearest JR station and we didn’t find out till the last day they have a free shuttle! So definitely make use of that.
Stayed in March 2024
Reviewed: April 14, 2024
Christopher
SwitzerlandNo earlier check-in than 3pm.
Relatively quiet location ( for Tokyo) and convention for a number of metro lines.
Stayed in April 2024
Reviewed: April 12, 2024
Joyce
United States of AmericaA little outdated
The lobby and staff
Stayed in April 2024
Reviewed: April 8, 2024
James
United States of AmericaThe room did not have a Bathtub. We were not told until check-in.
Stayed in March 2024
Reviewed: April 8, 2024
James
United States of AmericaCharging for gym use. Should not have to pay for pool or gym while at the Hotel
Stayed in April 2024
Reviewed: April 7, 2024
Elizabeth
United States of AmericaBeautiful large rooms with views of the city. Amazing little touches. Will stay again
Stayed in February 2024
Reviewed: April 4, 2024
Volkan
SwitzerlandSometimes long waiting for breakfast in the Continental restaurant
Everything functions well from a technical standpoint.
Stayed in April 2024
Reviewed: April 4, 2024
Nancy
AustraliaN/A
Breakfast buffet was very good. View from dining room exceptional, but if you don’t get there before 8am be prepared to wait for a table.
Stayed in April 2024
Reviewed: April 3, 2024
Róbert
HungaryYou can win the ‘ breakfast race’ on floor 33, if you read the information document and use QR code…
Nice staff and amazing view to the Tokyo Tower and city.
Stayed in April 2024
Reviewed: April 1, 2024
Walter
MaltaMost facilities are only available at an additional charge.
Good location.
Stayed in March 2024
Reviewed: March 31, 2024
Jason
AustraliaGreat Location and easy access to subway
Stayed in January 2024
Reviewed: March 30, 2024
Fiona
United KingdomThe bathroom could be modernised considering the price. However, this is an aesthetic perspective. The bathroom had all the necessary amenities.
Room size, amenities, very comfortable beds, location.
Stayed in March 2024
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