Record player in the room was a nice touch

Stayed in September 2025

Too dark for a hotel lobby at night although next to the bar area. Suggest to put more light at stair /front desk area. Hard to see and walk.

Great facility. New, clean and stylish. The amenities are great too. Staff are friendly. Love it and will definitely go back next time.

Stayed in September 2025

The self check in / out was a bit unnecessary since most of the time you still need help from the staff to complete the process.

We loved this hotel!! Having no tv in the room made us listen to some very cool records on the turntable. The rooftop bar was also very cool and had a great view of the Panasonic tower. And the location was excellent!

Stayed in August 2025

No complaints.

Great location. Clean, comfortable and modern. Will definitely stay again.

Stayed in August 2025

Great design, central location, nice living space at 2nd floor

Stayed in August 2025

We tried to have the bbq on the rooftop, and was told you have to book 24 hours in advance. So we couldn't do it during our stay. It would've been good to have known that beforehand, maybe you could inform guests at check in. What was even more disappointing was it was mostly empty but they wouldnt seat us.

Stayed in August 2025

Nothing

Location , room size and the fabulous bathroom

Stayed in August 2025

yet, my room didn't have a view of the TV tower, no view at all, I was expecting the room to have a view

the location was extremely good, located at the very center of the city, right next to the iconic TV tower Rooftop was beautiful

Stayed in August 2025

Rooms are a bit too tight. Almost every thing is self service including taking amenities and water for the room. Maybe since we reached very late at night even check in was self service- it’s not an issue but was a first for us and was not expecting it.

Excellent location in Sapporo. Clean rooms and a great vibe at the lounge/ reception area.

Stayed in August 2025

None

Central location, near to attractions and shopping centres. Shower was big and comfortable!

Stayed in August 2025

Location is excellent. Staff are very helpful and accommodating to guest requirements.

Stayed in July 2025

Gorgeous location directly on Odori Park with a fantastic view of the Sapporo Tower. The room was chic with a great layout that made it easy for us to access our belongings without feeling cramped. The record player and library was a wonderful amenity. We loved our experience!

Stayed in July 2025

Bed was quite firm.

Fantastic location! The morning breakfast was pretty good and featured both Japanese and western cuisine; don't miss the Hokkaido potatoes!

Stayed in July 2025

The staff showed more warmth towards Japanese travellers than foreign ones. We didn't mind the difference in service levels because they were at least helpful when foreign guests needed them.

The room was exceptionally comfortable and surprisingly quiet, despite the Hotel's central location. Cleanliness was spot on. The amenities were excellent and you will find Susukino within 5-mins walk. We particularly liked the Bread store in the adjacent building, giving us a delicious and value-oriented breakfast option.

Stayed in July 2025

Beautiful decor and felt very luxurious for the price

Stayed in July 2025

Welcoming and helpful staff. Rooftop bar and bbq area. Stylish and functional. Record players with records was a nice touch. Easy to find.

Stayed in June 2025

Price is on the higher side. We were expected to self check-in after a long day and the staff was there to assit, it could have been better experience if they could just check-in for us.

Location was great and next to TV tower. Size of bed was huge and room was very spacious. Skin care products were free.

Stayed in June 2025

The room was spacious and so beautiful with the wood and the view. We would definitely come again!

Stayed in July 2025

No parking or proper drop off at property. There were some public parking nearby but we had to unload the luggages and park around 6 mins away as our car was bigger.

Stylish, new. Good amenities Love the rooftop bar with view of the tv tower

Stayed in July 2025

Electronic check-in

My wife loved the beauty products. We enjoyed the breakfast and the bar. The location is ideal. The room was very comfortable and the shower was epic.

Stayed in July 2025

Knowledge about products at the bar was poor, and the service (time ordered until receiving my drink) there were very slow.

Everything was great except for what I wrote below.

Stayed in June 2025

The view at e roof top

Stayed in June 2025

Some common amenities were missing like coffee sachets. There was also no writing desk inside the room.

Location is very ideal. It is very close to the entrance of Aurora town. Bathroom design is superb.

Stayed in June 2025

Stayed 4 nights (2 rooms), with 2 nights each separated by a few days. First stay, a fire occured at level 7 at 11.30 am and the whole hotel was evacuated. Many fire engines came promptly and put out the fire and we were all allowed back into the hotel floor by floor around 1.20 am onwards. Not sure the reason as we were not updated. However, the evacuation process was orderly. We just walked down the stairs from level 10. Thankfully, the weather was cool (18 deg) without strong winds when all the guests were standing across the road (at Odori Park) observing the firemen at work. Second stay, unfortunately for one of my rooms, the aircon didn't work and it was stuck at 26.5 (very hot for summer). Fed back to front desk and a nice lady came and clean the filter, but it didn't work either. To be fair, I was offered a room change but only on day 2 as they claimed the hotel was full. In the end, i realised it was a setting issue (when I compared against the other room that I had)....so the staff could be better trained to handle such incidents. A simple mode setting (in Jap) would have probably solved the issue. Service is generally good, usual Japanese standards and plenty of smiles.

Location was excellent, right next to the Odori subway station. There are many entrances but the nearest (exit 24) is literally beside. You will however need to take some flight of stairs down if you are using that. (can be difficult with big luggages). There is another entrance/exit to Odori station that is 3 min walk away, with lift access. Rooms are tastefully decorated, and feature wooden floors if you choose to stay in upper levels (levels 10 and 11). No TV in room but has a turn table with at least vinyl record(s)

Stayed in June 2025