Reviews of the square hotel GINZA This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
104-0061 Tokyo-to, Chuo-ku Ginza 2-11-6 , Japan
#504 of 1,485 hotels in Tokyo
Guests' ChoiceReview Score
Based on 2114 hotel reviews
8.4Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.1
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Facilities
8.5
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Staff
8.9
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Value for money
8.1
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Free Wifi
8.3
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Reviewed: January 9, 2023
Rahmad
Indonesia2 Reviews9.0“great time with the square”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
room perhaps too small but can understand
location
Stayed in January 2023
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Reviewed: January 4, 2023
Wenyan
Canada12 Reviews4 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There is no tooth brush provided in the room.
The room is bigger than the average. Location is good but since we arrived late at night, there’s not really much to experience.
Stayed in December 2022
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Reviewed: January 3, 2023
Nurman
Australia15 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Premier Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Check in was a bit tricky. I booked 2 rooms both with breakfasts. One of them somehow was recorded as no breakfast on their record. Perhaps a communication issue between Booking.com and the hotel.
The size of the room, the bed was comfortable. I also like that there is an onsen for guests to use.
Stayed in December 2022
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Reviewed: January 1, 2023
Nowhere
United States29 Reviews1 helpful vote8.0“Small clean room in heart of Ginza.”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 7 nights
self-checkin (due to system problems at time we were checking in), women's public hot tub was a bit dirty one evening
Location, self-checkout, room, cleaning / towel refresh, bed firmness, free bottled water. (note that there is no desk, which we expected and were fine with.)
Stayed in December 2022
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Reviewed: January 1, 2023
Alberta
Italy18 Reviews7.0Good- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 4 nights
Breakfast, the same for 4 days and not many choices.
Location is good
Stayed in December 2022
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Reviewed: January 1, 2023
Orranuch
Thailand51 Reviews8.0“comfortable and value for money.”- • Leisure trip
- • Travelers with friends
- • Deluxe Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
room layout is not good, no natural light and too small.
cafe and location
Stayed in January 2023
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Reviewed: December 29, 2022
Katherine
United States9 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Moderate Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great location. Public bath was nice bonus great room
Stayed in December 2022
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Reviewed: December 28, 2022
Siru
United States12 Reviews16 helpful votes7.0Good- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 2 nights
The largest room they provide is still very small, and you need to pay extra if you want to have breakfast in the morning, but not many choices
Location is really close to Ginza, and most of time you need to self-serve.
Stayed in December 2022
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Reviewed: December 27, 2022
Chuen
Malaysia172 Reviews16 helpful votes9.0“modern hotel with public bath”- • Leisure trip
- • Couple
- • Room Selected at Check-In
- • Stayed 4 nights
- • Submitted from a mobile device
nothing
is new, clean and location also good for Ginza area
Stayed in December 2022
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Reviewed: December 24, 2022
An
Hong Kong5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Superior Double Room - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
the staffs were super helpful and the location is great
Stayed in December 2022
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Reviewed: December 23, 2022
Hew
Singapore17 Reviews8.0“compact hotel with everything that is needed.”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
not so ideal for family with kids as the rooms are fairly small without wardrobe.
public bath is a good attraction. coin laundry on the 2nd floor.
Stayed in December 2022
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Reviewed: December 23, 2022
Shoko
Japan23 Reviews4 helpful votes7.0“Convenient & comfortable place!”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I don’t know why but my reservation was canceled on the system of the hotel (actually it wasn’t updated so that my reservation had gone). It took a while to be sorted out. the reception staff tried to solve the issue but her manager didn’t seem helpful and just put pressure on her, which wasn’t nice. Breakfast was less varieties and waste a lot of paper cups and plates. Elevators were slow.
The reception staff were very helpful. Room was clean and comfortable.
Stayed in December 2022
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Reviewed: December 23, 2022
Angela
Hong Kong1 review8.0“An excellent budget hotel with a boutique feel.”- • Leisure trip
- • Family with young children
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are smallish but still great value for what you pay for. Some rooms didn't have bathtubs or heated toilets.
the location was perfect as we needed a place close to the metro station that would take us to Haneda Airport.
Stayed in December 2022
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Reviewed: December 19, 2022
Carmen
Switzerland76 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 2 nights
Check-In has to be done autonomously on a machine, which didn't really work for us - we were checked in, but then the computer failed to mention in which room we were.
Good and modern hotel in the Chuo district, which is good for (high-end) shopping. Close to the Tokyo main train station (ca. 15min walk). Our room was modern, clean, but not too spacious (as is common for Japan). Nice view over the city, good shower. BEST breakfast with real bread, which was very needed after almost 3 weeks of travelling Japan ;)
Stayed in December 2022
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Reviewed: December 17, 2022
Andrew
United Kingdom30 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bedside lighting in rooms was quite inadequate, putting design before function.
Modern hotel with onsen, excellent central location, well connected, nearby high end shopping and plenty of cheap restaurants. No restaurant in hotel but good buffet breakfast with variety of excellent breads.
Stayed in December 2022
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Reviewed: December 14, 2022
Samuel
Ghana4 Reviews9.0“Very good hotel with pleasant staff and good value for money.”- • Business trip
- • Group
- • Moderate Double Room - Non-Smoking
- • Stayed 6 nights
None
Th staff were very friendly and willing to help us.
Stayed in December 2022
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Reviewed: December 11, 2022
Arezou
Iran10 Reviews4 helpful votes8.0“-”- • Business trip
- • Solo traveler
- • Superior Twin Room - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
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breakfast
Stayed in December 2022
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Reviewed: December 11, 2022
Susana
Philippines22 Reviews1 helpful vote9.0“pleasant and relaxing stay”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 9 nights
- • Submitted from a mobile device
nothing too major. just found it strange that you couldn’t buy coffee from the bar if buffet is being served. also found strange that there were no phones in the room. was thinking if you had an emergency, you would have to go out in the hallway to use the in-house phone to ask for help.
property was new and clean, as well as centrally located. the in-house hot bath was such a treat at the end of the day!
Stayed in December 2022
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Reviewed: December 9, 2022
Marie
France7 Reviews3 helpful votes9.0“good clean small hotel !”- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
no space for luggages
location and clean
Stayed in December 2022
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Reviewed: December 8, 2022
João
Portugal96 Reviews43 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Check-in at 17h, not flexible, is a big let down. It can ruin your day. In the other hand you get 14h check-out time in the last day which is good.
From all the hotels we stayed in Japan, this one has the best structure. A nice bar and restaurant, with good food. Breakfast was ok, and the room is very big for Japanese standards.
Stayed in November 2022
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Reviewed: December 2, 2022
Patricia
Peru60 Reviews2 helpful votes9.0“very good”- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
location was great, good value for money, clean breakfast was actually pretty good, they set it up in the reception bar
Stayed in November 2022
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Reviewed: December 2, 2022
Sze
Singapore3 Reviews9.0“Comfy, clean and quiet”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 5 nights
location
cleanliness
Stayed in November 2022
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Reviewed: December 1, 2022
Jimmy
Sweden12 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Moderate Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The breakfast was alright but they don't offer any chees or butter to the bread the coffee was not up to standard o scrambled eggs bacon pretty cheap compared to the standard of the hotel in our opinion
Got a good deal true booking.com they have onsen and the location is good
Stayed in December 2022
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Reviewed: November 30, 2022
Felixpes
Israel116 Reviews16 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Moderate Double Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Stayed a twice at the hotel, during the same trip. Unfortunately the staff wasn't so helpful. The onsen almost always crowed and at late night not always clean. Was expecting for more cleannes. The breakfast not really worth to spent about it additional fee.
The location is absolutely stunning, close to Yurakchoo JR station, Tokyo Station or Tsikiji Market (old) can be reached by feet as well, around 1 km.
Stayed in November 2022
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Reviewed: November 30, 2022
Philipp
Austria20 Reviews14 helpful votes9.0“Very nice place on Ginza”- • Leisure trip
- • Solo traveler
- • Superior Double Room - Non-Smoking
- • Stayed 2 nights
I know that self check-in and self check-out via a terminal might be efficient or convenient in some cases, but I prefer interacting with staff. But maybe I'm a little bit old-fashioned in this matter.
The good stuff: - The rooms are very spacious for Tokyo, and they are really comfortable - Separate toilet and bath - The bathroom was really great - Nice public baths - From my room on the 12th floor I had a great view of the skyline - Good location, many places to eat nearby - Good breakfast, although mostly western style - Nice staff - It wasn't cheap, but for me it was great value for money nontheless, it feels like you know what you pay for, which isn't always the case
Stayed in November 2022
