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  5. Reviews of Toshiharu Ryokan

Reviews of Toshiharu Ryokan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

600-8428 Kyoto, Kyoto, Shimogyo-ku Benzaiten-cho 326 , Japan

#8 of 619 hotels in Kyoto

Guests' Choice

Review Score

Based on 134 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.9

  • Value for money

    9.1

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Twin Room with Private Toilet SATSUKI
    • Stayed 1 night

    This is an excellent Ryokan - with all in place that makes for such an special experience..

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Fantastic service, beautiful place
    • Leisure trip
    • Couple
    • Holiday Home
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Service is fantastic. Place is beautiful, quiet and peaceful. A few hidden restaurants nearby for lunch/dinner.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room with Private Toilet SATSUKI
    • Stayed 2 nights
    • Submitted from a mobile device

    Everyone was very nice and the gardens are really beautiful.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    10
    The best customer service you’ll every receive
    • Leisure trip
    • Couple
    • Twin Room TSUKI
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The friendliness of the staff is outstanding. Coupled with their spa-like bath and fantastic traditional style rooms makes this place one not to miss

    Stayed in February 2024

  • Reviewed: February 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room TSUKI
    • Stayed 3 nights
    • Submitted from a mobile device

    hospitality was amazing, loved the fact that it was a historical building (registered cultural property) with modern amenities, and the location was quiet but you could easily access the trains/the main areas

    Stayed in February 2024

  • Reviewed: January 29, 2024

    10
    If you want a traditional, comfortable and amazing Japanese ryokan experience you have to book at Toshiharu!
    • Leisure trip
    • Couple
    • Twin Room with Private Toilet SATSUKI
    • Stayed 1 night
    • Submitted from a mobile device

    That we only booked for one night :) everything was perfect

    This ryokan was by far the best stay and experience we had during our 3 week trip through Japan. The staff, hostesses, facilities, Japanese bath, breakfast and rooms were absolutely fantastic. They also gave us awesome recommendations for local restaurants (which were the best of our trip as well!)

    Stayed in January 2024

  • Reviewed: January 11, 2024

    10
    Beautiful Japanese experience
    • Leisure trip
    • Couple
    • Twin Room with Private Toilet SATSUKI
    • Stayed 1 night
    • Submitted from a mobile device

    Staying here was definitely a highlight of our Japan trip!! So authentic and beautiful 😍 the hosts was so informative and helpful. She made sure you felt comfortable and welcome. We even had our very own Japanese garden to enjoy alone! Very special! The breakfast was delicious and authentic Japanese food. We absolutely loved our stay here.

    Stayed in November 2023

  • Reviewed: January 6, 2024

    10
    Wonderful experience, not to be missed
    • Leisure trip
    • Family with young children
    • Holiday Home
    • Stayed 3 nights
    • Submitted from a mobile device

    We loved everything about this Riokan :]

    Wonderful Riokan in the heart of Kyoto. Beautiful building, gardens, and traditional rooms. Very comfortable tatami beds. Amazing Japanese breakfast with a great selection of foods. They even accommodated my gluten intolerance, which is not easy in Japan! Relaxing traditional wooden bath, not to be missed. And the best of all is the welcoming and curteous staff, who go out of their way to help you and make you feel at home, making your trip really memorable. We will definitely repeat if we go back to Kyoto!

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    A wonderful experience.
    • Leisure trip
    • Group
    • Family Room TAKE
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved it all.

    The Japanese breakfast was really different and delicious for us. Know what you are signing up for before you go. It is not what most Americans might expect. You will have a shared bathroom and even shared bath water. It’s very communal. You may have to walk stairs at night to use the toilet.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room TAKE
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptional breakfast, different both mornings.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Twin Room with Private Toilet SATSUKI
    • Stayed 1 night

    In a house that is 100 years old, it is meticulously maintained. Even though the bathrooms had to be shared (as of most old houses in Japan), the 2 bath rooms are in absolutely good condition and very modern. My room (Satsuki) is the only one with its own toilet, but it was outside of the room, at the side of my own walkable garden. When I was staying there, the weather was cold but not freezing cold yet so I was still able to walk out into the garden to access the toilet. Something to note if you are visiting this Ryokan in the winter. As mentioned by many, the bath rooms are to be reserved and the house is old so it is not very soundproof. However, during my stay, the people who are staying there as well were very respectful and very quiet, so I did not experience any disturbance. I would like to specially mention that the staffs of this Ryokan are extremely hospitable and would really go out their way to help in any way possible. During my short stay, I had met many of the staffs and they were all consistently accommodating and helpful. It was really a pleasant stay!

    Stayed in December 2023

  • Reviewed: December 5, 2023

    10
    Beautiful ryokan for traditional and relaxing vibes
    • Leisure trip
    • Couple
    • Holiday Home
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    I had an amazing experience staying at this ryokan in Kyoto. The staff is incredibly hospitable, warm, and friendly. This 115 year old building is exceptionally maintained and has modern amenities. Make sure you take advantage of the Japanese-style bath! I stayed in the Aoi room which was beautiful and I loved the yukata-style wear provided. It truly felt like I was transported to old time Japan and I loved my stay here! The add-on Japanese breakfast was so delicious. Thank you so much for everything! I would love to come back and stay again.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room TSUKI
    • Stayed 1 night
    • Submitted from a mobile device

    By far one of the best places we have ever stayed at. It was absolute luxury. The room was extremely comfortable. And there isn't enough I can say about the staff - so polite, accommodating and sweet. We had requested vegetarian breakfast and they went out of their way to arrange it for us. The "mother chef" really put her heart into it. The breakfast spread was better than at most 5-star hotels. It was served right in the room. The library at the Ryokan was the best thing about the stay. The collection of teas, the soothing music and the cookies made it a little room to relax in and let your worries slip. An absolute gem! Totally recommend it.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    10
    Hidden gem Ryokan in the heart of Kyoto
    • Leisure trip
    • Couple
    • Twin Room with Private Toilet SATSUKI
    • Stayed 2 nights
    • Submitted from a mobile device

    Such a hidden gem Ryokan in the heart of Kyoto! Super convenient location and friendly and welcoming stuff, the Ryokan is built on a historical site: every room is unique and well decorated to take you back hundreds of years to the traditional Japanese life. The garden view is spectacular, and traditional bathtub is awesome, and the breakfast is so good! Highly recommend to anyone who will visit Kyoto and wanna try an authentic Ryokan experience!

    Stayed in November 2023

  • Reviewed: November 20, 2023

    10
    Comfortable, warm, and cozy
    • Leisure trip
    • Family with young children
    • Deluxe Family Room KIKU
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was amazing, the whole place was so cool. The tour of the property helped us to understand the history of the building . The coffee, snacks, and teas were all delicious. Some of the brands of the snacks were what we were looking for throughout Kyoto! I wish we could have stayed longer ! They even waved us off goodbye when we left . We had one member of our party who arrived super early in the morning and accommodated them joining us for breakfast even though they did not stay over night . The bath was great after a long day of walking around and we got to reserve it multiple times . Would highly highly recommend.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Family Room TAKE
    • Stayed 1 night

    Nothing!

    The best service and staff! Everything was so clean and beautiful. great location. Will recommend to everyone! Really special experience.

    Stayed in October 2023

  • Reviewed: November 17, 2023

    10
    Peaceful and serene
    • Leisure trip
    • Couple
    • Twin Room TSUKI
    • Stayed 1 night
    • Submitted from a mobile device

    Staying at the Ryokan is like stepping back in time. The building is beautiful, and the staff are fantastic. I’ve never experienced hospitality like it! Highly recommend the Japanese breakfast and trying out the baths.

    Stayed in November 2023

  • Reviewed: November 4, 2023

    10
    Each room is well appointed especially knowing that this building was a warehouse transitioned into a ryokan
    • Leisure trip
    • Couple
    • Holiday Home
    • Stayed 2 nights
    • Submitted from a mobile device

    Traditional architectre, professional and friendly service.

    Stayed in November 2023

  • Reviewed: November 3, 2023

    9.0
    Wonderful experience!
    • Leisure trip
    • Couple
    • Family Room TAKE
    • Stayed 1 night

    Although we only stayed for one night, it was delightful! Love the comfortable futon beds and pillows! The garden was serene and beautifully kept and our room had the perfect view! When I mentioned that it was our wedding anniversary, they even reserved a private toilet for us which would otherwise be shared with the other guests. We hardly saw the other guests, so there is no concerns with privacy. They also left us an anniversary gift! How thoughtful! The wonderful staff were the best! Impeccable service! Our host recommended a good place for our dinner and she even walked us there! The private onsen was lovely - clean and well kept! The library was a special place to relax with plenty of delicious Japanese snacks and drinks! The breakfast was delicious! Totally authentic Japanese! We highly recommend this ryokan! Thank you Toshiharu for an excellent experience!

    Stayed in October 2023

  • Reviewed: November 2, 2023

    10
    A wonderful traditional Japanese Inn, with all the comforts of home.
    • Leisure trip
    • Group
    • Holiday Home
    • Stayed 3 nights

    We stayed in the only room that had a private toilet and shower, which was a bonus. Our room had two floors, which was fun, a renovated warehouse. The central courtyard garden was beautiful. The staff was friendly and very helpful.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Holiday Home
    • Stayed 2 nights
    • Submitted from a mobile device

    I'm very impressed being here. But if i have to take my parents with me, this will be re-considerated because we have to walk quite far to the bus stops and subways.

    Everything!! The ryokan is fastinating, the staff are very friendly and enthusiastic. Moreover, their breakfast is the Best!!!! I strongly recommend to order for every morning you stay, every dishes inside are unbeleivable! Oh warm japanese sake is also fragrant. Have sake in your japanese room is unforgetable experience.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    10
    Wonderful, we lived for a few days in a perfect Japanese style
    • Leisure trip
    • Family with young children
    • Deluxe Family Room KIKU
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything It’s a perfect traditional japonese house with very kind staff. Outstanding experience

    Stayed in September 2023

  • Reviewed: October 18, 2023

    9.0
    The ryokan experience was tranquil, relaxing and really set the tone for my Kyoto visit.
    • Leisure trip
    • Family with young children
    • Family Room TAKE
    • Stayed 2 nights
    • Submitted from a mobile device

    The point of staying at the ryokan (we stayed 2 nights) is to have a truly traditional Japanese experience. But, it is not for everyone. Sleeping on the tatami mat is difficult for anyone with back problems, like myself. However, I expected I’d struggle a bit with that and was willing to take the chance in order to have the ryokan experience.

    The best part of the Ryokan experience was the peace and calm that overcomes you as soon as you enter the door. You are greeted by the most polite and caring staff members who seem genuinely happy to see you. The inclusive breakfast was very traditional Japanese style with an array of delicate and delicious small plates. Nothing sweet, all savory and included a little fish. Tea is served but not coffee. The location of the Ryokan was ideal for reaching main thoroughfares and many other main attractions such as Gion. There are many restaurants nearby, plus several cafes in case you’re a coffee drinker (a Starbucks is about a 5 min walk).

    Stayed in October 2023

  • Reviewed: October 15, 2023

    10
    This Ryokan had everything I was looking for: a historic property, friendly staff, and gorgeous room
    • Leisure trip
    • Group
    • Twin Room with Private Toilet SATSUKI
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was incredibly friendly and easy to communicate with in English. The private bath felt so luxurious and I loved that our room had a private garden and bathroom.

    Stayed in October 2023

Showing 1 - 25

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