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Reviews of Hotel Villa Fontaine Grand Tokyo-Shiodome This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105-0021 Tokyo-to, Minato-ku Higashi-shinbashi 1-9-2, Japan

#546 of 1,365 hotels in Tokyo

Guests' Choice

Review Score

Based on 742 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    7.0
    Impressive looking hotel with great staff but not recommended for a family of 3 or more
    • Leisure trip
    • Family with young children
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Tiny room and no luggage storage or cupboards for clothes. It had 5 hooks on the wall for coat hangers. Not much around outside for eating without a decent walk. I would choose a location like Shibuya or Ginza as a tourist base for a few days.

    It was okay but not great for a family. As a business hotel for 1 or 2 nights for one person it’s okay.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    This hotel is a great but reasonably priced hotel close to Tsukiji, Ginza, and Shimbashi aw well as the Haneda airport.
    • Leisure trip
    • Couple
    • Renewal Superior Queen Room with Desk - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A.

    Very clean and comfortable. Breakfast offered at the hotel was a little pricy but there are a lot of places nearby that offer high value items. Therefore, we did enjoy the facility and location of the hotel primarily.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    I would surely stay at this hotel if i came back again
    • Leisure trip
    • Family with young children
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Check out time too early 11:00am

    Free unlimited coffee, cleaN, comfortable

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room with Sofa renovated in 2023
    • Stayed 5 nights
    • Submitted from a mobile device

    There is no dinner in the hotel

    The hotel's location is close to all train stations, and supermarkets. It's 35min walk to Ginza Street.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    It was good staying for one night in the hotel. They give us free unlimited drinks from 5-7pm.
    • Leisure trip
    • Family with young children
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too small compared to other hotels we stayed in Japan

    The location was good

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Good if you plan to travel via train.
    • Leisure trip
    • Couple
    • Special Offer - Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is not convenient for walking around. Plan on taking the train to the major sights, such as Imperial Palace, the Ginza, Mitsubishi Dept store. The Tsukiji Outer Market is a ten minute walk from the hotel.

    The hotel itself is nice and conveniently located adjacent to the train station. There is a medium-sized commercial shopping and restaurant complex within a few minutes walk of the hotel. The room was rather large for a Japanese hotel. The breakfast buffet had variety but the selections did not change the two days we ate there.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Renewal Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast could have more European food.

    Location

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Could bump up their service
    • Leisure trip
    • Group
    • Superior Queen Room with Sofa - Non-Smoking
    • Stayed 3 nights

    All the essentials were placed in the lobby (tea/toiletries). I mean most guests seemed to like that they could hoard everything but it gave me a cheap feel. For snacks/food in the evening there is not much around. Staff was a bit disorganized and didn't understand english very well. When we asked to tell us some info a japanese event ticket, all the staff seemed confused and couldn't help us. When asked staff for evening food options, they didn't know any suggestions.

    The room was ok, a bit small. The lobby and top view from the hallways was nice. Staff were always there to greet you which was a bit awkward when you're alone and there is 5 of them :)

    Stayed in February 2024

  • Reviewed: April 9, 2024

    9.0
    Would stay again just because of the location of the train station.
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 3 nights

    The restroom smelled a little but I'm guessing it was because of the bidet? Just a spray of their provided room spray easily fixed that probelm.

    location was right above the train station so it was very convenient . The Happy Hour of free wine was enjoyable for a quick rest and relaxion. Inside a business building so there was a convenient store inside as well.

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Was very nice place to stay for the couple of nights we were there. Would recommend if you want to be close to the main
    • Leisure trip
    • Travelers with friends
    • Special Offer - Superior Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The location was close to many train stations as well as convenience stores

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Good location, good breakfast. Very clean hotel.
    • Leisure trip
    • Couple
    • Superior Queen Room with Sofa - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing negative about the hotel.

    Good location. Quiet area.

    Stayed in March 2024

  • Reviewed: April 6, 2024

    9.0
    Nice place, great service
    • Leisure trip
    • Family with young children
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size as for family if 3 was rather small

    Location close to metro was great. The hotel was very nice and clean. The room was rather on smaller side. Breakfast was excellent

    Stayed in March 2024

  • Reviewed: April 5, 2024

    8.0
    It was fine but wouldn’t repeat.
    • Leisure trip
    • Couple
    • Superior Queen Room with Sofa - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Heat is room very hard to stabilize. Couldn’t exit beds from both sides. Restaurants were a subway ride away.

    Staff were great. Very clean

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Perfect for what we needed
    • Leisure trip
    • Couple
    • Renewal Superior Queen Room with Desk - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very few restaurants in the area. Had to get a taxi or travel by train

    Easy to use public transportation

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    On the whole a perfect stay, great location and helpful staff
    • Leisure trip
    • Family with young children
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No views from the room window 😢

    Location was perfect

    Stayed in March 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room with Sofa - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was a little small, but that's to be expected. Our room has an issue with the bidet not working at all. They said that a maintenance person would come the next day, but it was never fixed. Would be nice to get a room that did have a working bidet.

    The staff at the hotel were great and very helpful. They try to speak English but its also easier if you know some Japanese. The location was great. It is quiet at night, has lots of transportation lines nearby, and close to Ginza and Tokyo Tower.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Good location, comfortable bed in clean room. Everything was good!
    • Leisure trip
    • Travelers with friends
    • Special Offer - Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Handy location, clean comfortable environment

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Great location for subway and walking, clean and friendly staff :)
    • Leisure trip
    • Couple
    • Renewal Superior Queen Room with Desk - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Our only complaint was the bed was a bit stiff, rooms are small but that’s a given

    It’s a very good location, subway stop is accessible underground & it’s easily walkable to many Tokyo tourist spots. There’s also a beautiful traditional garden steps from the hotel, highly recommend Nice buffet breakfast, friendly staff, happy hour with free drinks daily

    Stayed in March 2024

  • Reviewed: March 22, 2024

    8.0
    Overall, very nice hotel.
    • Business trip
    • Solo traveler
    • Deluxe King Room with Sofa renovated in 2023
    • Stayed 4 nights

    The Fitness center could use better equipment and was small.

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed in the same hotel on two separate occasions- the first was exceptional with a refurbished room and fantastic bathroom. The second stay was in a non refurbished room and the bathroom was a bit dated

    Great breakfast and excellent service from staff- we had our luggage forwarded and it was all very easy

    Stayed in February 2024

  • Reviewed: March 16, 2024

    8.0
    Good experience
    • Leisure trip
    • Group
    • Deluxe Twin Room with Sofa for 3 people renovated in 2023
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast don’t have many options, and the egg is not as we used to eat it

    Location was excellent and room also very comfortable

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 6 nights

    No Wardrobe available in the room, a little bit cold the breakfast room

    Very friendly staff, clean rooms, cozy and large common area. Th eposition is excellent to reach the metro. 2 steps from Ginza.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen for 3 people - Non-Smoking
    • Stayed 3 nights

    location is near to Ginza street, rooms are pretty clean and fresh with beautiful minimalist decoration, air purifiers are available, and the bathroom was kind of more breathable than what I expected, love the hairdryer brand. MULTIPLE PHONE CHARGER FOR IPHONE!!!

    Stayed in February 2024

  • Reviewed: March 10, 2024

    8.0
    Confortable
    • Leisure trip
    • Group
    • Deluxe Twin Room with Sofa for 3 people renovated in 2023
    • Stayed 6 nights
    • Submitted from a mobile device

    Good location

    It was good

    Stayed in March 2024

Showing 1 - 25

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