399-9301 Nagano, Hakuba, Happo 5265 , Japan
#67 of 99 hotels in Hakuba
Guests' ChoiceBased on 25 hostel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.2
Facilities
7.6
Staff
9.2
Value for money
7.8
Free WiFi
3.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 30 March 2023
Min
Taiwanthe building is a little old, and there was no elevator
super friendly staff, great bath
Stayed in February 2023
Reviewed: 15 March 2023
Erik
United StatesNo options to order breakfast when I did have it. They did not ask what I wanted, but instead gave me fried eggs and greasy bacon. Not stoked with that. I ate some just to be polite.
Quaint hotel, good location for catching the bus to the ski areas. Not much else around though, but there are some places within walking distance. The staff was great and amazingly friendly and very helpful.
Stayed in February 2023
Reviewed: 3 March 2023
Aristovoulos
Hong KongNo Wifi in the rooms! Not acceptable and not made clear pre booking. Wifi only in the lobby and mezzanine floor. If you plan to do any work during your stay, not really possible. The door in the main corridor leading to all rooms is way too low (under 1.8m). Unacceptable. Injured my head quite badly, and I am sure I am not the only one.
excellent location between the bus terminal and the slopes. Close to many restaurants. Good breakfast. Very attentive staff.
Stayed in February 2023
Reviewed: 1 March 2023
Dirk
Japanservice was 5*
Stayed in February 2023
Reviewed: 25 February 2023
Martin
JapanIt is old and well used, but it works fine. Convenient location. And cheap.
very friendly and warm staff. Breakfast was excellent and impressive, especially the Japanese breakfast. Excellent value.
Stayed in February 2023
Reviewed: 24 February 2023
Deb
United Arab EmiratesNo WiFi in the rooms, hence you need to go to communal area. needs updated. Very clean but hasn't changed since the Olympics. lol
Location. Community room for table tennis and pool. Area for skiis etc downstairs and locked at night. Free washing machine and dryer. 1 block from Happo bus station
Stayed in February 2023
Reviewed: 12 February 2023
Ryan
Japanoutdated
location
Stayed in January 2023
Reviewed: 19 January 2023
Rahul
IndiaNo Wifi in Rooms. You have to come to the lobby to use wifi which is very inconvenient and irritating. The breakfast is quite expensive and also it has only 1-2 varieties in the hot breakfast menu.
Room, location and comfort
Stayed in January 2023
Reviewed: 4 January 2023
Pramod
Japanvery good , staff is very cooperative
Stayed in January 2023
Reviewed: 5 January 2022
Shan
United StatesParking was down a narrow path not super close to the building.
Room was very very large. We had a kitchen table and even small kitchen. Great location and walkable to many restaurants, Lawson, and bus terminal. Town/Happo shuttle stop right out the front door.
Stayed in January 2022
Reviewed: 24 March 2023
Edward
AustraliaWhen I first checked in, my hot water boiler still had water remaining in it I don't know how long. Told them about the situation and their response is just an "oh!". Quickly boiled me hot water in their kitchen with another pot. Turned out the pot was even worse as I poured it out into a cup, there was sooo much residue in there. I made and ate instant noodles with it but luckily didn't feel much sickness. Last night in my stay I couldn't even sleep because it was warm and the area had lots of flies and good luck opening the balcony. I was battling whether to open the window for air or wear less but bitten by flies. At the end, I wore long sleeves and long pants with socks, put on my snow balaclava, practice Zen mode to fall asleep. In the morning I woke up with swollen left eyes because that was the only area I didn't cover. There was also no room service, I was asked to go down to the kitchen to pick up a new one. I also noticed I pretty much had the whole hotel to myself, there were no other tenants, the alley was quiet, when I walked around the building at night, my room was the only one with room light lit, and my room was the furthest in the hall. Had to say the experience I was terrifying the whole time.
I wish there was.
Stayed in March 2023
Reviewed: 25 February 2023
Hayden
AustraliaClean and very close to necessary transport for skiing at happo one and other nearby ski slopes
Stayed in February 2023
Reviewed: 7 February 2023
Steven
United Statesgreat place, great people
Stayed in February 2023
Reviewed: 3 January 2023
Shane
AustraliaVery homely feeling Very friendly staff Made a special change in dinner menu just for my family. Got to watch and take part in the mochitsuki ceremony. And then ate mochi Great location Would definitely stay here again
Stayed in January 2023
Reviewed: 1 January 2023
Glen
Hong Kongproperty is dated but clean. no WiFi in rooms, no fridge in room
the location is good. walkable to the slopes and restaurants etc
Stayed in December 2022
Reviewed: 18 March 2023
Joshua
AustraliaThere are no comments available for this review
Stayed in February 2023
Reviewed: 18 January 2023
Meitar
IsraelThere are no comments available for this review
Stayed in January 2023
Reviewed: 6 March 2023
Ryan
AustraliaThere are no comments available for this review
Stayed in February 2023
Reviewed: 24 February 2023
Thomas
AustraliaThere are no comments available for this review
Stayed in February 2023
Reviewed: 15 January 2023
Janusz
AustraliaThere are no comments available for this review
Stayed in January 2023
Reviewed: 3 January 2023
Frederick
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 31 January 2022
Paul
JapanThere are no comments available for this review
Stayed in January 2022
Reviewed: 4 January 2022
Paul
JapanThere are no comments available for this review
Stayed in January 2022
Reviewed: 5 October 2023
Anonymous
ThailandThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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