I had an excellent stay in Hotel Yumeshizuku. Before my arrival, staff provided the choices of meal to choose. Upon arrival, they were very helpful, from checking in to bringing us around. The room is big, the bed & quilt were so comfortable.There is an outdoor hot footbath for our tired feet. Both dinner & breakfast provided was so yummy. I've nothing to complain except my stay was too short. Will definitely come back if I've a chance.

Stayed in March 2025

Should have the free drinks and snacks etc to be provided

Private onsen is excellent for couple

Stayed in March 2025

Nothing! Everything was perfect.

Everything was perfection - starting from my arrival, public bathhouse experience, the cozy room, delicious dinner and breakfast and very kind staff members. The view of Mt. Aso from the third floor lookout and the footbath area is impeccable. Also, much special thanks to Mr. Isao Tsugayasu, who was extremely helpful and kind to us throughout the stay! He truly made our experience at Yumeshizuku unforgettable. Thank you so much again for your kindness and hospitality. I look forward to my next stay at Yumeshizuku in the nearest future.

Stayed in February 2025

Food is only so so, a bit disappointed.

Location is isolated but beautiful. Staff customer service is great. Private outdoor onsen is great.

Stayed in January 2025

Nothing. The hotel is in an isolated area which is why we chose it.

The property has ample car park and the private onsen is easily accessible from the room. We also like the large room with standard beds, tatami living room and a standard TV area. The bath experience is fantastic. The dinners and breakfast were all of high quality and good quantity. It is also a convenient hotel to launch visits to ASO. The only challenge is that one must drive there.

Stayed in December 2024

Nothing

A gem of a place with spacious and comfortable room, delicious dinner and breakfast, breathtaking views from Onsen and at the restaurant, served by wonderful staff! Will want to be back again!

Stayed in December 2024

The dinner was delicious, really enjoyed.

Stayed in November 2024

NA.

The private onsen was very nice. Hotel had good facilities like foot spa with a great view of Mt Aso. Dinner and breakfast was great and staff were friendly and able to speak english.

Stayed in November 2024

Nicely located in a rural location in the Mt Asa area, this is a really nice Ryokan with amazing staff that are really welcoming and helpful. We stayed in one of the private onsen rooms which is basically a large stone bath that you can fill up yourself and has views out to an outdoor pond but is screened so that it is still private. This was a really nice feature because we could control the temperature of the onsen bath for our 2 year old child as we often find that the public onsens are a little too hot for her. The onsen water is from a genuine hot spring because you can smell the sulphur in the water The food in generally was really good with a huge variety of traditional japanese dishes and great service Overall I would say that the service was just amazing, the staff are really helpful and friendly. We really couldn't ask for more.

Stayed in October 2024

Nothing. Everything was perfect. Stay here if you can afford it and a room is available.

Liked everything. Better than some five star properties I have stayed in. Wonderful staff, comfortable beds, a private onsen with a beautiful view and meals you want to livestream. This is a really special property.

Stayed in September 2024

Food was ordinary.

Clean, comfortable and relaxing

Stayed in September 2024

None

The facility is very new (recently just renovated). Excellent onsen (indoor and outdoor). The staffs are well trained and very friendly. The Japanese food was excellent! I would highly recommend this hotel and would definitely come back again.

Stayed in August 2024

Great service and nice room. Highly recommended the place. Had a relaxing stay at Hotel Yumeshizuku.

Stayed in July 2024

The property was situated perfectly across from Mt Aso. Had the clouds not been in the way we would have views during check-in, during dinner, from our outdoor hot springs and from the observation deck, the weather was uncooperative and we missed out on the view but did not take away from the location of the hotel itself.

Stayed in June 2024

Nice onsen and good food. The staff is very helpful, Mt Aso was closed for a few weeks before we arrived. She emailed booking.com to inform us on that night that the next morning is open. We managed to get there.

Stayed in May 2024

A very nice exprience

Stayed in January 2024

No

Excellent cuisine, helpful staff and scenery is magnificent

Stayed in January 2024

Good breakfasts and dinners, with a well-planned spread of food, and very good service throughout. Rooms were comfortable and spacious. The staff members were helpful and very pleasant and willing to offer us advice on what to do there.

Stayed in December 2022

nothing

very nice and beautiful view

Stayed in December 2022

The hotel location is quite remoted.

The staff is very much. They are willing to help and give advice.

Stayed in December 2022

nothing around walking distance at the hotel but not a problem

Nice onsen bath both private and share. Very service mind staff , good dinner.

Stayed in October 2022

The staff threw my clean clothes on the floor after making of the bed. Came back to the room with a pile of clothes on the floor. Never experienced that before. Very calculative, felt like a budget hotel. Charged for each extra futon The outdoor onsen had no view. Just saw a row of trees. No point being outdoor. Food is mediocre.

Has private onsen within room

Stayed in November 2024

needs renovation, lack of attention after such warm welcoming, food is over rated,

surroundings, onsen bath, parking, warm welcoming

Stayed in July 2024

Bugs found in the room, and window doesn’t work properly

Good food, spacious room

Stayed in July 2023