Reviews of Acacia Gardens Gilgil
Gilgil - Nyahururu Road Cokereria village, Karunga, 10000 Gilgil, Kenya

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: April 27, 2025 · Stayed in April 2025
Verified reviewReviewed: February 28, 2025 · Stayed in February 2025
Verified reviewWonderful 😊😊
Thanks so much. You are always welcome.
Reviewed: February 12, 2025 · Stayed in February 2025
Verified reviewThe service was wonderful, the staff were professional and very helpful. The directions to the hotel were easy to follow. Although it was cold at night there was an extra duvet provided which made the room warm. Hot shower was the best in the morning. The food was fresh, however we were told we can't order a quarter potion of meat because it would be hard for the chef to make a small portion. If they could have extra activities like bike riding and others, this place would be even more amazing.
There were no activities in or near the hotel except for swimming. The tv was small and far from the bed which made it impossible to be entertained indoors. Overall the stay was wonderful.
Reviewed: January 27, 2025 · Stayed in December 2024
Verified reviewReviewed: January 23, 2025 · Stayed in January 2025
Verified reviewReviewed: January 5, 2025 · Stayed in January 2025
Verified reviewA good hidden gem in Gilgil. A good hideaway.Best meals I have experienced so far.
thanks and you are always welcome.
Reviewed: January 5, 2025 · Stayed in January 2025
Verified reviewI loved the place
Hallo. did you really show up?
Reviewed: December 4, 2024 · Stayed in November 2024
Verified reviewThe location is very nice in a serene environment
Breakfast needs to be improved . More and relevant choices should be available
thanks Jeremiah for your comments. we will look into the breakfast issue
Reviewed: December 1, 2024 · Stayed in December 2024
Verified reviewThe place is very serene and quiet a good place to unwind and relax.Value for money.
heaters in the room would be nice...
thanks so much. we will consider the heater once we get electricity as current we use solar as there is no power in that region.
Reviewed: November 4, 2024 · Stayed in November 2024
Verified reviewReviewed: September 30, 2024 · Stayed in September 2024
Verified reviewThe staff were very hospitable, kind and helpful, led by Teresia. I felt at home away from home. The food was also delicious.
It was so cold, maybe because I went during the cold weather. They could consider having a hot water kettle and beverage in the rooms as part of the offering and maybe a room heater for the cold nights.
thanks for your feedback. we will consider your request. otherwise you are most welcome.
Reviewed: September 29, 2024 · Stayed in September 2024
Verified reviewQuiet and remote area, you can use the swimming pool, breakfast was just gorgeous!
dear Jan, Thanks for your feedback . You are always welcome.
Reviewed: September 27, 2024 · Stayed in September 2024
Verified reviewReviewed: August 31, 2024 · Stayed in August 2024
Verified reviewSuper friendly service, attentive host. Great breakfast.
Thanks so much Zuzana. We were happy to have you as our guest.
Reviewed: June 17, 2024 · Stayed in June 2024
Verified reviewOff the grid feeling, good for people who just want to connect with nature, away from the hustle and bustle of the city. Staff were so welcoming and engaging.
Maybe the breakfast could be improved to incorporate more of healthy options
thanks for the feedback. we will look into it
Reviewed: June 16, 2024 · Stayed in June 2024
Verified reviewClean
Somewhat remote and very basic
Reviewed: April 11, 2024 · Stayed in April 2024
Verified reviewTruly a hidden gem with a lovely view and serene environment
Reviewed: January 24, 2024 · Stayed in January 2024
Verified reviewReviewed: January 7, 2024 · Stayed in December 2023
Verified reviewThe place is peaceful, and the scenery was just breathtaking ✨️
Reviewed: October 2, 2023 · Stayed in October 2023
Verified reviewReviewed: September 29, 2023 · Stayed in September 2023
Verified reviewReviewed: September 20, 2023 · Stayed in September 2023
Verified reviewReviewed: August 26, 2023 · Stayed in August 2023
Verified reviewI like the ambiance, hospitable.n helpful staff, the place is extremely clean and neat, fresh n yummy food. Value for money is guaranteed. Agood get away place for family,couples n meetings. I enjoyed my stay there.
Thanks, lilian. You are always welcome and also tag your friends.
Reviewed: May 21, 2023 · Stayed in April 2023
Verified reviewThe support we got from the host was amazing.
Power supply irregular