The wifi was so bad

Stayed in August 2025

The towels were so old and not nice The room was never cleaned the entire time I stayed there It's a beach front hotel but we couldn't sit on the sun beds unless we bought food/drink at the restaurant The hotel manager Jenipher was not reachable the entire time - she never responded to any of my messages There is no WIFI The furniture was so old. The dinning chair even tore my trouser pajama No hot water in the showers Very poor customer service. The hotel reception was closed the entire time. At some point I didn't feel safe especially at night there is no management personnel accessible in case of any emergency. It felt lonely at some point. Electricity system needs an upgrade. Flickering lights and many instances of short circuits that made us even scared as some point. Broken sockets.

It's a beachfront hotel

Stayed in July 2025

Poor wifi Unfriendly customer service Not soo clean Rooms not renovated Very very old appliances

Great location

Stayed in July 2025

There was no hot water for bathing

Stayed in February 2025

Everything

Nothing

Stayed in January 2025

The restaurant also had some nice dishes however, some dishes later became unavailable and that was a bit inconvenient. The manager also needs to be on top of his game at all times and improve his customer service skills.

The location was amazing, the beach view was cool and my room was spacious and comfy. The fan was very helpful as well.

Stayed in December 2024

The rooms never had TV and no WiFi. Staff kept saying it will be connected tomorrow but until we left nothing was done...

The proximity to the beach!

Stayed in October 2024

I recently stayed at Coconut Beach Resort in Diani, Kenya, and had a mixed experience. The private beach was a highlight, offering a serene escape with a restaurant that had a lovely ambiance and exceptionally pleasant staff. The rooms were spacious and comfortable, but unfortunately, several maintenance issues detracted from the experience. The shower floor flooded during use, and the bathroom sink lacked a plug, emitting an unpleasant smell. The kitchen storage area also had a persistent odor, some utensils were rusted, and the fridge didn’t close properly, which made preserving food a challenge. While the location and atmosphere were enjoyable, addressing these maintenance issues would greatly enhance the overall experience.

Stayed in December 2024

I loved the serene environment.

Stayed in December 2024

I don't like no WiFi connection in my room, in front of my room. I don't like lack of electricity so often. Almost 4/10 days staying. I don't like my gas cooker, it fires in a strange way. I don't like the lack of mosquito nets. Or they are broken. You need to hold the shower head because the mount is broken when there is no electricity all your food goes to waste

I like location, double king size bad, magnolia trees, monkey feeding

Stayed in November 2024

No water in the rooms

Stayed in October 2024

Hmm, not a question I can answer, I totally enjoyed my stay which I extended several times

A beautiful location, from room to bar, to beach 3 mins. Really nice staff and the seafood is the best.

Stayed in August 2024

the beach front view

Stayed in September 2024

The lack of lighting in the compound, the very poor house keeping, too much dust and rust.

Beach Access, The Massive Pent House

Stayed in August 2024

N/A

N/A

Stayed in June 2024

Room was dirty

Location

Stayed in April 2024

The rooms and service

The ocean view.

Stayed in April 2024

Location was fantastic. Had a gorgeous room right in the beach. The staff was great, the host Laureen was also nice and gracious to extend help when help was needed as well as seeing to rectify whatever needed doing so. I'd definitely stay there again with my family.

Stayed in April 2024

unfriendly staff at the bar. Room a bit smelly.

The location right on the beach.

Stayed in April 2024

Cleaning was not done regularly as promised and there was a small opening where monkeys could easily gain access to the room and to the kitchen.Because I was on a very tight budget,I found 25$ too expensive for meals at the restaurant for one person

Very quiet, very close to the beach ,the kitchen had at least all basic utensils that could enable one to make his/her meals wherever one wished to.The fans were all working perfectly otherwise joto lingetumaliza.

Stayed in April 2024

Bathroom, toilet and shower are for all. You rent just a bedroom.

No breakfast. Location is good. Hard to find by yourself.

Stayed in March 2024

They could do better with a lil bit of cleaning

The beach and the entire concept..

Stayed in April 2024

Unfortunately I had to run after the cleaning lady to come. As well the net from the windows always broken and the monkeys inside the apartment. The kitchen needs more equipment.

The management Gina is really nice and trying. Location is perfect! The rooms are very nice and comfy

Stayed in April 2024

It wasn’t so clean : my bedding was dusty on the day of check in , these wasn’t changed until I left and there was some cockroaches 🪳in the bathroom.

Its exactly by the ocean 🌊🌴; the waves hit the wall you’re just sitting by. Try to wake up for the sunrise it’s magnificent and you can just be rested by the swinging seats with the sound of the Ocean 🌊. The area was actually really Safe and the locals much too friendly 😁

Stayed in March 2024