Wifi was only available at the lobby and restaurant. They should make wifi available at the entire property including cottages

Amazing location, staff and food. Manager Danial is a great host. Our Guide Patrik was super. He could spot animals anywhere 😊

Stayed in September 2025

We had two nights with 13 degrees outside and we missed heaters in the room but... It's understandable why in Kenya they don't have them.

We have been at Jambo Mara for two night to experience an unforgivable safari. We have been unlucky with the weather getting showers both evenings and eventually suffering a bit the absence of heaters in the room. That said, everything at Jambo Mara is great, from reception to the rooms (we had the glass lodge), from food to location. We simply loved it.

Stayed in August 2025

Variety and quality of food could have been better. Food lacked flavour and breakfast/lunch boxes could be improved particularly when out for the whole day on safari.

The glass room apartment. Cleanliness and overall setting which was excellent . Beautifully presented with spacious garden space. Very helpful and accommodating staff. Rooms cleaned every day to a very high standard . The walkway to the restaurant was also lovely with beautiful plants either side of the pathway. Lovely market on the lawn too with a good choice of local craft. Within walking distance to a Masai village which we visited and was a great treat to see rural life at its best.

Stayed in June 2025

The main dining area could’ve been nicer, lighting was very minimal and the same lodge promo video was playing over and over again.

We got upgraded to the deluxe glass cottages which was really nice and spacious for the whole family. Food was alright as expected with a mix of international, Kenyan and Indian dishes.

Stayed in July 2025

The restaurant wasn’t cosy as we hoped

The beds were so comfortable, it was amazing located, it was close by the national park

Stayed in October 2024

The lodge is located directly in the park, so you are required to pay an entrance fee of 200 USD per person, regardless of the time you arrive—even if it's just 5 minutes before 6 PM when the gates close, they will still charge you. If there is an alternative route to the lodge, it wasn't clear, and on the way from Nairobi, we didn't see any signs that would direct us to the lodge from another side. The price for accommodation is higher, but this is more or less standard for a safari experience.

Our experience at Jambo Mara Safari Lodge was absolutely amazing. We would like to commend the excellent cuisine, which provided us with delicious meals every day. A special thanks goes to the staff for their patience and understanding in resolving a misunderstanding regarding the payment – their professionalism ensured that everything was quickly and smoothly resolved. We also greatly appreciate their willingness and empathy in addressing our complaint regarding the scope of services. Everything was resolved to our full satisfaction. The staff was incredibly accommodating and did everything possible to make our stay unforgettable. Our stay at Jambo Mara Safari Lodge was truly wonderful, and we would love to return.

Stayed in August 2024

We didn't stay long enough.

Jambo Mara is right on the footsteps of one of the Mara entrances. A nice property that is accessible and will allow you to relax after a long day of "safari-ing"! Both dinner and breakfast were up to standard, and a picnic was packed for us for the full day safari! We were pleased with it all. Thank you!

Stayed in August 2024

The food too was bot as spicy for people who like spicy food. My suggestion will be to incorporate more local African dishes.

The rooms were good just that there was no internet which was very frustrating 😑

Stayed in February 2024

The food was not very good

The room was amazing

Stayed in February 2024

- it wasn’t easy to get to this place - dining area could be nicer with more seats outdoor

- clean and comfortable rooms - beautiful natural surrounding - nice swimming pool, good for leisure and sport swimming

Stayed in November 2023

Food menu options get exhausted quickly if reach by middle of meal slots.

Really Nice cabins and hospitality.Good nice clean and open facilities n walk around.

Stayed in December 2023

Dirty lobby windows, canteen standard.

Very nice staff 👌 Super helpfull

Stayed in October 2023

Location that is 10 mins more on offroad vs the other resorts

the lodge with windos

Stayed in November 2023

Gym

Very friendly staff, big variety of food, nice rooms and big pool

Stayed in November 2023

Food was average and usage of plastic plates in restaurant was not good/ Better to have proper table where

Staff was good and I got some upgrade to better room

Stayed in October 2023

Tourist.groups behaviour during buffet meals.

Private bungalows well equipped.

Stayed in August 2023

Manners of some turist groups on food buffet

Very modern and clean bunga3 with noce views and private location

Stayed in August 2023

Food options and quality could have been better

Very friendly staff, good facilities, nice spacious chalets and close to game drive

Stayed in August 2023

Shortage of Indian food options

It was clean and people were very helping.

Stayed in June 2023

Poor WiFi throughout the hotel.

Lovely pool, great setting.

Stayed in January 2023

The showers are heated by solar, which meant they were fairly chilly during our visit - we had more rain and clouds than sunshine. Robby at the front desk arranged for hot water to be delivered in a bucket for mum’s morning shower, which was appreciated. You have to go through the gate to get into the park / access road, but this lodge is technically outside the park so for a foreigner, it’s $80 USD a day. Worth it, but also important to know for your budget! The electricity is run by a generator, which was turned off from 12-5 am. Was plenty of time to charge all electronics, but my husband was not able to sleep with his cpap. These things were not deal breakers - it was a lovely place with wonderful staff. Just good to have reasonable expectations!

Lovely experience. Was about 12 km from the main gate (Sekenani) on a bumpy dirt road. We had a Rav 4 and it took about 45 minutes to reach the lodge. (I now know that we could have left the car at the gate and the hotel could have arranged better transport to get us to the lodge!) We rented 2 of the glass cottages - one for me and my husband and the other for his 80 year old mother. When the staff heard that she was coming, they went out of their way to care for her (and us! Exceptional service). They gave us cottages near the dining hall, offered her room service, and took extra time to walk us to the cottage with flashlights at night. Meals were included and tasty. Lunch and dinner consisted of buffets with usually had rice, potato, pasta, vegetables, meat (beef or lamb), chicken, and fish. There were salads at dinner and fruit and dessert. Good food! Daniel arranged for a game drive for us and told the driver to go carefully because of mum. They packed us a lunch while we were out on the safari. The following day, we visited a Maasai village and got to learn about the culture and had a chance to buy some authentic souvenirs. Great location for access to both of these activities. Felt safe and secure. The facilities were fine, but it was the staff made this place stellar going out of their way to ensure our comfort. They even packed us a lunch to go when we checked out since we didn’t eat lunch at the lodge on the first day of arrival.

Stayed in December 2022

There is NO power from 11 pm till 5 am everyday. Also from 2-5 pm NO power. The showers were NOT hot and barely warm which makes it very difficult to shower on cold mornings with no heat at all. Ran out of soda flavor but they didn't bring in more. This place is close to being highly rated but the no power and no hot showers isn't acceptable for the price. Pool is also ice cold and unusable for more than a minute

Beautiful location and glass windows to enjoy the park. Right inside Masai Mara. Buffet was good nightly.

Stayed in November 2022

The light sensors in the modern glass cabins are an annoyance ... old school light switches would be better ...

Great pool and other facilities to relax ... friendly staff and good food selection ...

Stayed in October 2022

Very poor quality of everything. Rooms: very poor quality of construction. Exposed electrical wires. Uncomfortable bed. Dirty water in the bathroom, could not even brush our teeth. Dining: quality of food was very bad. Staff were rude. We went for breakfast and tried to sit at a table near the buffet. The staff told us vey rudely that we could not sit there as the table was reserved for “guests”. We told him that we were also guests and there was no “reserved” tag on the table. He, however, insisted that we sit at a table in the corner where we sat the previous evening. Stayed at several other properties during the trip and all were wonderful. Jambo Mara was the only exception. Would not recommend.

Nothing.

Stayed in August 2025