Reviews of Grand Duke Hotel ,Homa Bay This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Homa Bay-Rongo Road, 40300 Homa Bay, Kenya
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Reviewed: August 4, 2025 · Stayed in August 2025
Verified reviewIts in a quiet area in Homabay, good views of the lake also
Some construction nearby but hopefully they finalize quick
Dear Lee, Thank you for your kind feedback. We’re truly pleased to know you had a memorable stay and appreciated the cleanliness, comfort, and overall value. Our team is committed to delivering exceptional service, and your recognition means a great deal to us. We look forward to welcoming you back for another outstanding experience. Warm regards, Front Office
Dear Lee, Thank you for your kind feedback. We’re truly pleased to know you had a memorable stay and appreciated the cleanliness, comfort, and overall value. Our team is committed to delivering exceptional service, and your recognition mean… Show more
Reviewed: June 1, 2025 · Stayed in June 2025
Verified reviewNothing extraordinary
Very POOR INTERNET CONNECTION and staff don’t respond to clients complains stayed 3 nights with no internet horrible experience
Reviewed: April 21, 2025 · Stayed in April 2025
Verified reviewReviewed: March 5, 2025 · Stayed in March 2025
Verified reviewThe hotel looks nice
Terrible access road
Reviewed: March 2, 2025 · Stayed in March 2025
Verified reviewThe staff hospitality, cleanliness of the hotel
The room size,it's small and remoteness of the location.
Reviewed: January 24, 2025 · Stayed in January 2025
Verified reviewReviewed: January 6, 2025 · Stayed in December 2024
Verified reviewReviewed: December 24, 2024 · Stayed in December 2024
Verified reviewReviewed: December 20, 2024 · Stayed in November 2024
Verified reviewReviewed: November 9, 2024 · Stayed in August 2024
Verified reviewReviewed: October 16, 2024 · Stayed in October 2024
Verified reviewFriendly and welcoming staff. Rooms are good and breakfast was amazing.
Dear Patrick, Thank you for sharing your positive experience at Grand Duke Hotel. We are pleased to know that our welcoming staff, well-appointed rooms, and exceptional breakfast contributed to an enjoyable stay. Your feedback is greatly valued, and we remain committed to maintaining the highest standards of service. We look forward to the opportunity to welcome you back in the future. Warm regards, Grand Duke Team
Dear Patrick, Thank you for sharing your positive experience at Grand Duke Hotel. We are pleased to know that our welcoming staff, well-appointed rooms, and exceptional breakfast contributed to an enjoyable stay. Your feedback is greatly v… Show more
Reviewed: October 6, 2024 · Stayed in October 2024
Verified reviewThe staff were very friendly and helpful. The chief made us a great evening meal and breakfast.
As others have mentioned a little hard to fined although there is a sign of the main Rd they could do with another one at the next T junction (just turn right)
Dear Simon, Thank you for sharing your experience at Grand Duke Hotel. We’re delighted to hear that you enjoyed our friendly service and the meals prepared by our chef. Your comfort and satisfaction are our top priorities. We appreciate your feedback regarding signage. We will certainly review this to make it easier for future guests to find us. We hope to welcome you back again soon. Warm regards, Grand Duke Hotel Team
Dear Simon, Thank you for sharing your experience at Grand Duke Hotel. We’re delighted to hear that you enjoyed our friendly service and the meals prepared by our chef. Your comfort and satisfaction are our top priorities. We appreciate y… Show more
Reviewed: October 2, 2024 · Stayed in August 2024
Verified reviewReviewed: September 13, 2024 · Stayed in September 2024
Verified reviewProfessional people, amazing food and great service
Can improve the Internet connection
Dear Francisco, Thank you for your wonderful feedback on your experience at Grand Duke Hotel. We are delighted that you enjoyed our professional service, exceptional cuisine, and overall hospitality. We appreciate your suggestion regarding the internet connection and will certainly work on enhancing it to ensure a seamless experience for our guests. We look forward to welcoming you back to Homa Bay soon. Warm regards, Grand Duke Team
Dear Francisco, Thank you for your wonderful feedback on your experience at Grand Duke Hotel. We are delighted that you enjoyed our professional service, exceptional cuisine, and overall hospitality. We appreciate your suggestion regarding… Show more
Reviewed: August 15, 2024 · Stayed in August 2024
Verified reviewReviewed: August 12, 2024 · Stayed in August 2024
Verified reviewClean and comfortable
Views
Dear Robertus, Thank you for your feedback. We’re glad you found our accommodations clean and comfortable, as we strive to maintain a high standard for our guests’ comfort. We understand that views are an important part of the experience, and we’ll continue to explore ways to enhance this aspect of our property. We hope to have the pleasure of welcoming you back soon. Warm regards, Grand Duke Hotel Team
Dear Robertus, Thank you for your feedback. We’re glad you found our accommodations clean and comfortable, as we strive to maintain a high standard for our guests’ comfort. We understand that views are an important part of the experience,… Show more
Reviewed: July 30, 2024 · Stayed in July 2024
Verified reviewGood location not far from the town centre. Friendly staff. Clean facilities. Breakfast was tasty!
Thank you so much! We look forward to hosting you again!
Reviewed: July 10, 2024 · Stayed in July 2024
Verified reviewModern building. Large room. Quiet surrounding. Safe enclosure parking. Good food. Friendly staff.
Not easy to find
Dear Thomas, We're delighted to hear that you enjoyed our modern building, spacious rooms, peaceful surroundings, secure parking, delicious food, and friendly staff. We strive to provide a comfortable and welcoming experience for all our guests. We apologize for any difficulty you had in finding us and appreciate your feedback. We will work on improving our directions and signage. We look forward to welcoming you back in the future! Warm regards, Grand Duke Team
Dear Thomas, We're delighted to hear that you enjoyed our modern building, spacious rooms, peaceful surroundings, secure parking, delicious food, and friendly staff. We strive to provide a comfortable and welcoming experience for all o… Show more
Reviewed: June 26, 2024 · Stayed in June 2024
Verified reviewThe staff and the cleanliness
The WiFi was very slow. Not suitable for a work trip.
Dear Ceasar, Thank you for your feedback on your recent stay. We're glad to hear that you appreciated the friendliness of our staff and the cleanliness of our facilities. However, we apologize for the inconvenience caused by the slow WiFi. We understand the importance of reliable internet access, especially for work trips, and we will address this issue promptly to improve our service. We hope to have the opportunity to welcome you back and provide a better experience in the future. Warm regards, Grand Duke Team
Dear Ceasar, Thank you for your feedback on your recent stay. We're glad to hear that you appreciated the friendliness of our staff and the cleanliness of our facilities. However, we apologize for the inconvenience caused by the slow W… Show more
Reviewed: June 21, 2024 · Stayed in June 2024
Verified reviewThe place was serene and clean and the bed was very comfortable. The staff were very nice and friendly and I particularly loved the lady at the front desk Rosemary. She was very helpful and responsive, with a brilliant smile on her face!! Breakfast was very yummy and fresh, prepared with their professional chef. The people at the restaurant were also very nice and friendly. Our overall stay was perfect. We actually would've loved to extend our stay but unfortunately we had booked our flight back to Nairobi the next day. We will definitely be repeat clients whenever we travel to Homabay. Keep up the good work!
Nothing
Dear Olivia, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the serene and clean environment, comfortable bed, and friendly staff. We're especially delighted to know that Rosemary at the front desk made a positive impact on your stay with her helpfulness and warm smile. It's great to hear that you enjoyed the delicious breakfast prepared by our professional chef and found the restaurant staff to be friendly. We're glad your overall stay was perfect, and we appreciate your kind words and encouragement. We look forward to welcoming you back on your next visit to Homa Bay. Safe travels and see you soon! Warm regards, Grand Duke Team
Dear Olivia, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the serene and clean environment, comfortable bed, and friendly staff. We're especially delighted to know that Rosemary at the front desk mad… Show more
Reviewed: January 18, 2024 · Stayed in January 2024
Verified reviewSpacious room Mosquito nets WiFi Friendly responsive staff Management asking for feedback Breakfast
Access to property difficult - very poor road and lack of signage from main road No tea making facilities in room
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments regarding the spacious room, mosquito nets, WiFi, friendly and responsive staff, as well as the management's request for feedback. We always strive to create a comfortable and enjoyable experience for our guests. We take your concerns seriously and will address them promptly. We understand that access to the property was difficult due to the poor road conditions and lack of signage from the main road. We will work with the relevant authorities to improve these aspects to ensure a smoother arrival experience for our guests. Regarding the absence of tea-making facilities in your room, we appreciate your feedback and will consider this as we continuously strive to enhance our amenities. We value your input as it helps us identify areas for improvement. Once again, thank you for choosing Grand Duke Hotel, and we hope to have the opportunity to welcome you back in the future. Your satisfaction is our top priority, and we are committed to making your next stay with us even more enjoyable. Warm regards, Grand Duke Team
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your positive comments regarding the spacious room, mosquito nets, WiFi, friendly and responsive staff, as well as the manageme… Show more
Reviewed: December 5, 2023 · Stayed in November 2023
Verified review