Reviews of Homebase gardens hotel & safaris
Kiamunyi Estate, Nakuru, Kenya

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Reviewed: August 31, 2025 · Stayed in July 2025
Verified reviewNo hot water Chef got order wrong Some staff unfriendly Needs attention and maintenance
Am very sorry incase we didn't me your expectations but am surprised because even after this booking last week you booked with us directly and the only complain I got is that shower to your room had failed and Electrician came. If we were such bad you wouldn't have booked for a second stay.
Am very sorry incase we didn't me your expectations but am surprised because even after this booking last week you booked with us directly and the only complain I got is that shower to your room had failed and Electrician came. If we were s… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewThe cheff Joseph was amazing, him and his staff were very attentive with the meals and very friendly. The owner, Cecilia was so helpful to arrange the activities we wanted to do.
The bathroom was not too clean, there was hair in the shower drain
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewThe location suited me very well - quick access to town whilst being away from the centre.
The bed was not comfortable. The bathroom was basic. The restaurant was full of cats and basic.
Thanks Rachel.it was nice hosting and thanks so much for very objective observations,we will improve.
Reviewed: July 19, 2025 · Stayed in July 2025
Verified reviewLocation was good
Staff were not very welcoming and offered few info, hot breakfast was mostly cold, room had no seat and bathroom had some smell coming through to the room
Thanks for the honest review.Am surprised because i personally had lots of chats with you,I personally welcomed you so well the first day.
Reviewed: May 31, 2025 · Stayed in May 2025
Verified reviewWe enjoyed customer service.
I think the servicemen were over doing it ....
Thanks for the feedback and always feel welcomed at homebase gardens.
Reviewed: April 13, 2025 · Stayed in March 2025
Verified reviewReviewed: March 15, 2025 · Stayed in March 2025
Verified reviewWe had a wonderful stay! The room was clean, spacious and had a lovely balcony, the staff was very helpful and friendly - special compliments to Johannes, the chef, who really made us feel welcome and at home with his joyful hospitality. The gardens are beautiful and we also went on a half-day drive around lake Nakuru organised directly - our driver was patient, gave loads of information about the animals.
The property is not in walking distance to Nakuru centre but it’s likely nicer for it
Thanks for staying with us, you such a lovely people 🥰 Always feel welcomed at homebase gardens
Reviewed: March 15, 2025 · Stayed in March 2025
Verified reviewIt's a nice cool place; Chef was on standby, and we really liked that.
Thanks so much for staying with us.You are such a wonderful people.God bless you so much.
Reviewed: March 12, 2025 · Stayed in March 2025
Verified reviewWe liked the garden but it eas raining so we did not use it a lot
Please some more lights in the room. And the showers are hot but the shower head is not working very well
Reviewed: March 3, 2025 · Stayed in March 2025
Verified reviewWe had a wonderful stay,the staff were friendly and the meals were superb.The garden is lovely.
Thanks Diana for staying with us . Always feel welcomed at homebase gardens
Reviewed: February 23, 2025 · Stayed in February 2025
Verified reviewWe really enjoyed the food and the organised trip to lake Nakuru. We really want to thank our chef, our driver Dan and hotel maneger who all made our trip unforgetable.
woooow😘good to know you we very happy , with us at HOMEBASE gardens. We look forward to hosting you again 🙏
Reviewed: February 21, 2025 · Stayed in February 2025
Verified reviewA great place to stay. The rooms are clean and comfortable, staff friendly and helpful and restaurant excellent
Thanks so much for being our guests 🥰it was a pleasure hosting you. Always feel welcomed at homebase gardens 🙏
Reviewed: February 20, 2025 · Stayed in February 2025
Verified reviewCommunication was super easy and they helped us with all our inquiries immediately. Best food ever! Lovely cook! We also went on safari with them and had a great time!
Thanks so much. Always feel welcomed at homebase gardens anytime. You are such a happy soul 😘
Reviewed: January 24, 2025 · Stayed in January 2025
Verified reviewI had fantastic stay at the hotel.The staff were incredibly friendly and attentive ,always willing to help.One of my highlights of my stay was that the hotel offered an organized tours which made exploring the area so convenient and enjoyable.
Nothing to dislike about the hotel
Thanks so much for staying with us and always feel welcomed at homebase gardens.
Reviewed: January 22, 2025 · Stayed in January 2025
Verified reviewNothing
Our tour to lake Nakuru national park was very good,we carried parked breakfast and lunch. A quite and relaxing place
Thanks for booking both accommodation and safari with us. Always feel welcomed at homebase gardens.
Reviewed: January 20, 2025 · Stayed in January 2025
Verified reviewI enjoyed my stay at homebase, I went on full day safari with them. Duncan was my driver and guide. He was very good at making sure we got the best spots for spotting the Animals. The restaurant and bar are also good spots for a nice meal and cold drink
That I couldn't stay longer
Thanks Chris for booking accommodation and safari with us. Always feel welcomed at homebase gardens anytime.
Reviewed: January 17, 2025 · Stayed in January 2025
Verified reviewThe hotel has spacious rooms ideal for a business traveller. The garden, bar and restaurant gives the place a unique setup and aura
I liked everything about this establishment
Thanks so much for staying with us and always feel welcomed at home base gardens 🙏
Reviewed: January 17, 2025 · Stayed in January 2025
Verified reviewI had an easy time getting to the location because of the landmarks and proximity to the highway. On arrival, the check-in was seamless. My favourite part was having dinner with other guests around a bonfire. We scheduled a game drive for the next day with the help of our amazing host. The HomeBase van was really comfortable and spacious and there was packed lunch prepared for us. The whole experience was absolutely memorable.
Thanks for staying with us and always feel welcomed for our safaris and accommodation