Reviews of Ilala House, Voi - 2 bed, 2 bath
Mombasa Road, Voi, Kenya

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Reviewed: August 24, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in August 2025
Verified reviewThank you Karega for choosing to stay at Ilala House.
Reviewed: August 15, 2025 · Stayed in July 2025
Verified reviewA bit out of town, but very nice apartments with welcoming host.
Thank you Stefan for appreciating our staff.
Reviewed: August 13, 2025 · Stayed in August 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewThe apartment is very spacious and well equipped. The beds were very comfortable and showers were hot. The host was very kind and accommodated our arrival which was later than planned due to traffic and car issues.
The apartment was difficult to find - a boda guy helped us out. The road was very rough and needs a high clearance vehicle. Getting out in the morning was easier so maybe Google maps wasn't correct. As it's quite isolated having milk and something simple for breakfast would be a nice touch, as other comparable places offer this.
Thank you for the suggestions. We will provide a more detailed map to our guests.
Reviewed: July 28, 2025 · Stayed in July 2025
Verified reviewMy husband and I enjoyed our stay at Ilala House. The host, Christine and housekeeper Jane, were very helpful. The house was quite clean and tastefully furnished.
The only critique we had was the in-road heading to the property. It's quite rough and bumpy
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewBeautiful spacious, clean, comfortable apartments
Thank you for staying with us Mariette.
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewStaff was so helpful and nice. Hotel helped us to book reliable taxi (Joseph) with fair price and a good tour operator (Steve) for game drives. Definitely worth it.
Thank you. We appreciate the feedback.
Reviewed: May 20, 2025 · Stayed in April 2025
Verified reviewReviewed: April 15, 2025 · Stayed in April 2025
Verified reviewThe size of the property was very spacious, beyond our expectations and the management team were exceptionally helpful.
Thank you Stephanie.
Reviewed: April 10, 2025 · Stayed in April 2025
Verified reviewReviewed: April 5, 2025 · Stayed in April 2025
Verified reviewI was simply perfect ! Professional and helpful staff. Magnificent house, very well located, close the national park.
Thank you. We are glad you enjoyed your stay.
Reviewed: March 31, 2025 · Stayed in March 2025
Verified reviewWe loved the open plan dining and kitchen and the very helpful Jane, the property manager. The place was clean and welcoming, even though remote. I would definitely stay here again.
The water pressure was very low but we managed!
Thank you for sharing your feedback.
Reviewed: March 24, 2025 · Stayed in March 2025
Verified reviewThe house was very spacious and luxurious. It was spotless and had all the modern facilities that make a holiday that extra bit special. We were looked after by Gideon who went out of his way to make us feel welcome.
The only issue was the lack of sufficient cooling in the living room. The heat in Voi is extremely hot and humid and unfortunately the fan didn’t help cool the room. It meant I could not relax as much as I’d like to. Thankfully, the bedrooms had air conditioning, which helped.
Thank you for your review.
Reviewed: March 10, 2025 · Stayed in February 2025
Verified reviewReviewed: February 5, 2025 · Stayed in February 2025
Verified reviewGreat experience
Nothing
Thank you for choosing Ilala.
Reviewed: January 5, 2025 · Stayed in January 2025
Verified reviewReviewed: December 28, 2024 · Stayed in December 2024
Verified reviewModern apartment, nicely done with all amenities. Comfy beds, with a/c, Fully functional kitchen, internet wifi, flats screen TV, lovely sitting area. I loved the high roof concept, really great. Airy feel. And my kids enjoyed playing ball and badminton on the outer yard. Good space.
Access road wasn't too good, especially when it rains
Thank you Kariuki for staying at Ilala.
Reviewed: December 26, 2024 · Stayed in December 2024
Verified reviewBedrooms and bathrooms were clean and comfortable. Beds had mosquito nets.
Access was along a dirt road that had suffered erosion in the recent rains. There were a lot of flying insects.
Hello David, we appreciate your feedback and are addressing the road situation.
Reviewed: December 12, 2024 · Stayed in December 2024
Verified reviewI liked the serene quiet surroundings and the fresh air away from the hustle and bustle of Nairobi
The road is very poor, and would be very risky if it rains and you need to leave
Thanks Mori. We are trying to coordinate for the road to be fixed.
Reviewed: December 11, 2024 · Stayed in November 2024
Verified reviewThe house is spacious and somewhat clean
The place was noisy Fundis working overnight upstairs could not sleep!
Reviewed: December 11, 2024 · Stayed in December 2024
Verified reviewWe had an excellent three-day, two-night stay at Illala. Despite checking in late, Jane patiently waited for us, and her communication was excellent throughout our stay. Additionally, they recommended an excellent local tour company, Msherembe Safari and Travels, for a half-day trip costing only 13,000 KSH. We also had Mtalaki, a local taxi driver, who was kind enough to pick us up, drop us off, and wait while we bought groceries. I would definitely stay at Illala again on my next trip to Tsavo East National Park, which is just a 4-minute drive from Illala to the main gate.
The road is bad which i understand it’s not Ilala’s responsibility.
Thank you Grace. We appreciate you acknowledging the entire team.
Reviewed: October 21, 2024 · Stayed in October 2024
Verified reviewReviewed: October 20, 2024 · Stayed in August 2024
Verified reviewAn amazing family house. Wonderful and very well managed. I can't wait to be back
Thank you for choosing Ilala House.