34, 80400 Diani Beach, Kenya
Based on 199 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.7
Facilities
8.1
Staff
8.3
Value for money
7.8
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 1, 2024
Anyole
United States of Americano towels in room and kept asking for towels.
Proximity
Stayed in December 2023
Reviewed: December 28, 2023
Waira
UgandaWeather
Every meal was value for money
Stayed in December 2023
Reviewed: November 5, 2023
Leslie
United Kingdomthe beach is amazing. Lovely rooms, The staff were always excellent and very helpful. from the moment we arrived they really helped us relax and enjoy.
Stayed in November 2023
Reviewed: November 2, 2023
Natalia
United KingdomFood poisoning. Bad quality of food. Some staff are not very friendly.
Spacious accommodation
Stayed in November 2023
Reviewed: October 23, 2023
Christopher
United KingdomVery little
Good location, spacious rooms, good breakfast and friendly staff. Would recommend.
Stayed in October 2023
Reviewed: September 11, 2023
Barny
United KingdomI booked a balcony room but The reception staff gave us ground floor rooms. They also gave us the oldest room on the property despite the fact the hotel has been refurbished.. I turned down the room . The concierge guy left us in the room and was gone for ages, when we went to check At reception we found him chatting with the receptionist- completely forgot about my son and I. They then moved us to an interconnecting ground floor room which I also turned down (zero privacy- we could hear the guest in the next room). Third attempt they gave us a refurbished room - still on the ground floor. The hotel was not fully booked therefore this type of behaviour is unacceptable.
The Catering staff were brilliant.. the beach is super clean
Stayed in August 2023
Reviewed: June 14, 2023
Syrus
KenyaThe HB- Dinner dinner does not include a soft drink, you have to pay for it, yet at the breakfast drinking water is provided at no extra cost. Suggestion- include one soft drink on the package and charge for any extra.
Wide variety of breakfast and dinner. Friendly staff especially Salome- Guest Relation, Sophia and Omollo
Stayed in June 2023
Reviewed: June 4, 2023
Olubunmi
NigeriaHouse Flies and stray cats around the dining area
Availability of lots of fresh juices
Stayed in May 2023
Reviewed: June 3, 2023
Raj`
KenyaWater was very salty, Indian food not to expectations
Very clean and spacious room
Stayed in June 2023
Reviewed: May 31, 2023
Sunday
United Arab EmiratesThe water from the shower was salt water, you would need a lot of soap to have a good shower
The scenery was awesome, loved every bit of it
Stayed in May 2023
Reviewed: May 3, 2023
Namwaka
ZambiaThe cleaning wasn't up to par in the rooms, but they're still nice. The shower has salty water and doesn't get so hot.
The view, the ambience, the food. Rooms were comfortable. A lot to do on the hotel premises. Very welcoming staff. I will be back again.
Stayed in May 2023
Reviewed: April 25, 2023
Hossam
Kenyarooms so clean and comfortable Breakfast was wonderful
Stayed in April 2023
Reviewed: April 15, 2023
Smriti
KenyaWaited 1 hour for a plate of chips
Stayed in April 2023
Reviewed: April 12, 2023
Lucy
KenyaIt was a beautiful resort with great facilities. The beach is clean and beautiful. The staff go out of their way to create an experience for their visitors. There was a band playing everyday. Meals were tasty and a good variation
Stayed in April 2023
Reviewed: January 5, 2023
Dennis
Kenyaquality of food
nice rooms
Stayed in December 2022
Reviewed: November 28, 2022
Charles
KenyaMy experience with the finance office was crappy. Wish they have better interpersonal skills. My previous experience has been very different on the same.
All is well. My issue with the hotel is that I did not get my receipt at check out. I am required to file an imprest claim. They said booking.com is yet to pay them. That was a low and worrying response.
Stayed in November 2022
Reviewed: November 24, 2022
Catherine
KenyaThe room was a bit aged
The quietness
Stayed in November 2022
Reviewed: November 21, 2022
Miko1810
Kenyai was staying at room 120 on first floor, the staircase to and from this room are not in accordance to standard, i actually fell of the stairs and hit my knee. the last four steps are too high and very dangerous.
Stayed in November 2022
Reviewed: October 31, 2022
Anne
KenyaI think they should introduce more activities during the day for the kids
The pool, evening entertainment n food
Stayed in October 2022
Reviewed: October 6, 2022
Nashipae
Kenyasome of the waiters had a preferential treatment to foreigners than locals in 2022 👎🏽
the rooms were clean, the cocktails at the bar is a must try
Stayed in October 2022
Reviewed: October 3, 2022
Tom
NorwayNothing
The most
Stayed in September 2022
Reviewed: September 25, 2022
John
KenyaThe ambience was great
Stayed in September 2022
Reviewed: September 24, 2022
Barbara
United Arab EmiratesThe lack of swahili food Poor service and lack of attention to detail at the coffee shop and the bar. Staff asking what package we were on instead of looking at the arm bands ( extremely annoying).
The location, scenery, greenery , ambience. Villas Cleanliness. Spread out and privacy of the rooms The many pools and the spa services. Location of amenities
Stayed in September 2022
Reviewed: September 9, 2022
Bogdan
RomaniaSalty water in bathrooms(quite unpleasant when you wash your theets) Wi-Fi is working horrible, I reccomend to buy a sim card with internet. A lot of monkeys in the courtyard, that can sometime become aggressive. Prices for beverages and food in the resort are quite high.
Nice, clean and big rooms. Staff is very friendly and helpful and the food is quite diverse and tasty, especially on dinner. Beach is very close to the hotel and is well maintend by the resort staff.
Stayed in September 2022
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