Reviews of Omega Gardens Hotel
Karatina Kenya P.O. BOX 16905-00620, 00620 Karatina, Kenya
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Reviewed: July 29, 2025 · Stayed in July 2025
Verified reviewReviewed: April 25, 2025 · Stayed in April 2025
Verified reviewReviewed: March 11, 2025 · Stayed in March 2025
Verified reviewReviewed: December 29, 2024 · Stayed in December 2024
Verified reviewMeals were fresh and well prepared, the rooms were clean, the location and proximity to Karatina town is a big plus.
Front desk staff were not so friendly, the facility is run down, No smart TVs, WiFi coverage is horrible, and the amenities were somewhat substandard.
Reviewed: December 9, 2024 · Stayed in December 2024
Verified reviewReviewed: November 17, 2024 · Stayed in November 2024
Verified reviewReviewed: January 3, 2024 · Stayed in January 2024
Verified reviewConvenient location though one of the room we occupied was noisy. The rooms at the back are less noisy. The rooms were comfortable and clean with all required amenities. Freshia at the reception was excellent in her welcome and customer service both on telephone and in person when we arrived..
Hotel facade needs repainting. Lack of a lift. Noisy rooms at the front and side.
Reviewed: August 10, 2023 · Stayed in August 2023
Verified reviewBreakfast was very good No complaint on the noise level
Finding no parking space charged more than the advertised amount No spare blanket on such a cold night
hello samuel it is great that you liked our breakfast..it is unfortunate that it was hard for you to find a parking space because of the high number of customers we had...i also apologise for the lack of spare blanket and we are working towards having a permanent solution to cold seasons
hello samuel it is great that you liked our breakfast..it is unfortunate that it was hard for you to find a parking space because of the high number of customers we had...i also apologise for the lack of spare blanket and we are working tow… Show more
Reviewed: August 8, 2023 · Stayed in August 2023
Verified reviewEasy-to-find location right on the A2 highway, with good security. Very friendly and helpful staff Cleanliness is very good The restaurant has a huge menu. On any given day, several items will be out of stock, but once you find something you want that they have, the food is pretty good. It has a big swimming pool, though at this altitude, the water is too cold to stay in for more than 1-2 minutes.
The building and rooms are pretty run-down, so on first impression it doesn't look very nice. Rooms have only one power outlet, right behind the TV -- my adaptor wouldn't fit into it, so I could only charge my devices in the restaurant.
hi...thanks for taking your time to lshare your experience with us...sorry for the inconvIience experienced during your stay and we promise to work on them
Reviewed: May 20, 2023 · Stayed in May 2023
Verified reviewReviewed: April 10, 2023 · Stayed in April 2023
Verified reviewLoved absolutely everything. Location, comfortability, cleanliness, friendly staff👌🏾
Aaahm. The rug (carpet) in the lounge Very old and dirty. Everything else is great. Oh and the swimming pool area needs sunbeds and perhaps beach towels.
Hello ALICE, We appreciate your business and your honest review. we haven taken note of your concern and suggestions and are working on them.