Reviews of PrideInn Hotel Diani This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
66969, 00200 Diani Beach, Kenya
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Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewWarm welcome from friendly staff. Fresh fruit and salads available (not just chicken and chips). Rooms are comfortable and clean.
There's not much to dislike
Dear Martin, Thank you very much for choosing PrideInn Hotel Diani for your stay in Diani Beach. It's a pleasure to hear that you enjoyed the quality of your room and the professional behavior of our staff. Our team would like to express our gratitude for your positive comments and we appreciate you always choosing to stay with us when in Diani. Ahsante sana!! With Best Regards,
Dear Martin, Thank you very much for choosing PrideInn Hotel Diani for your stay in Diani Beach. It's a pleasure to hear that you enjoyed the quality of your room and the professional behavior of our staff. Our team would like to expres… Show more
Reviewed: September 8, 2025 · Stayed in September 2025
Verified reviewExemplary service baby friendly place and friendly staff with smiling faces. We enjoyed our stay as a family. They have water splash facilities good for babies with a baby pool. Our baby enjoyed it so much. We were also given baby milk as a complementary so our baby didn't lack the milk they needed. Thumps up to consolata at the reception, the waiter Brian and waitress Winnie for the good service. 👍
Nothing.
Dear Austin, Thank you very much for your kind rating. Our team is happy to note that you enjoyed our facilities, polite staff and service. We would love to welcome you back in the nearest future. Best Regards,
Reviewed: September 3, 2025 · Stayed in September 2025
Verified reviewReviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in August 2025
Verified reviewbreakwast is very good
Dear Mariusz, Thank you for taking the time to review our hotel. We are pleased you had a good stay and. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards,
Dear Mariusz, Thank you for taking the time to review our hotel. We are pleased you had a good stay and. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved hav… Show more
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 23, 2025 · Stayed in August 2025
Verified reviewBreakfast
Breakfast time alocated was somehow short.
Dear Robert, Greetings from PrideInn Diani. Thank you for your excellent review of our hotel. We are delighted to hear that you had a positive experience and that you enjoyed our breakfast . We hope to have the chance to welcome you back . With Best Regards,
Dear Robert, Greetings from PrideInn Diani. Thank you for your excellent review of our hotel. We are delighted to hear that you had a positive experience and that you enjoyed our breakfast . We hope to have the chance to welcome you back . … Show more
Reviewed: August 21, 2025 · Stayed in August 2025
Verified reviewThe matress were not comfortable. Despite changes our expectations were not met. Need to improve on this.
Dear Guest, Thank you for being our guest and for posting your great rating,We`ve taken note of your concern . Look forward to welcoming you back at Prideinn Diani. Kind regards,
Reviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe property staff were extreemly helpul and accomodative they allowed both early check in and a late check out. One of us had a foot injjury and had crutches. They relocated us to a accesible room and were very helpful with assisting her to move around the property. The stablishment was very clean and food and drink were affordable.
The breakfast was a bit basic. The "water park" is rather small its more of just a few slides.
Dear Woki, Thank you for choosing to stay with us . We are glad to hear that your stay was a memorable one. We look forward to welcoming you back . With kind regards
Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewThe staff were really pleasant. A special appreciation to Ann from the reception.
Dear Michelle, Thank you for choosing PrideInn Diani, after the experience you had with us! We are delighted to hear that you had a positive experience and that our staff made your feel at home. Once again, thank you for your excellent review and we look forward to welcoming you again soon. With Kind Regards,
Dear Michelle, Thank you for choosing PrideInn Diani, after the experience you had with us! We are delighted to hear that you had a positive experience and that our staff made your feel at home. Once again, thank you for your excellent revi… Show more
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewBreakfast was okay.. a bit of variety would be better appreaciated. also improve on the chef...too slow
The lack of variety of the meals and repeat of the same items
Dear Guest, We would like to thank you for choosing PrideInn Diani for your stay. We are very glad that you enjoyed your stay .Thank you for raising a concern on our meals . We would love to have the chance to welcome you back for another stay. With Kind Regards,
Dear Guest, We would like to thank you for choosing PrideInn Diani for your stay. We are very glad that you enjoyed your stay .Thank you for raising a concern on our meals . We would love to have the chance to welcome you back for another… Show more
Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewReviewed: August 15, 2025 · Stayed in July 2025
Verified reviewClean and nice staff
The pricing isn’t correct
Dear Thomas, Thank you for choosing to visit PrideInn Diani. However, it was with concern to note that you were not fully satisfied with our prices here. Hope you could give us another opportunity in future to welcome you back . With kind regards,
Dear Thomas, Thank you for choosing to visit PrideInn Diani. However, it was with concern to note that you were not fully satisfied with our prices here. Hope you could give us another opportunity in future to welcome you back . With kind r… Show more
Reviewed: August 4, 2025 · Stayed in August 2025
Verified reviewReviewed: July 29, 2025 · Stayed in July 2025
Verified reviewVery friendly staff and good rooms.
It's perfect only that it's not a beach front
Dear Maureen, Thank you for sharing your honest feedback after the experience you had with us! We are truly pleased to hear that you enjoyed .We look forward to welcoming you again soon at PrideInn Diani. With Kind Regards,
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 23, 2025 · Stayed in July 2025
Verified reviewTheir services and food plus the location everything was top notch
Dear Nate, Thank you for allowing Prideinn Diani to host you.We are happy to learn that you had a great experience through out your stay ,Hoping to see you soon. Kind Regards.
Reviewed: July 21, 2025 · Stayed in July 2025
Verified reviewStaff was fantastic! Very professional and polite. Always stopped on my way in or out for a brief but friendly chat.
Only complaint, would be the bed, a slight one not major, as it was just a bit stiff on the mattress, not as soft as I would have preferred, but otherwise comfortable enough for a nice sleep.
Dear Nolan, Thank you for choosing to stay at Prideinn Diani and for your kind feedback. The issue of the mattress have been checked on and we would request that you visit again to feel the new experience. kind regards.
Reviewed: July 20, 2025 · Stayed in July 2025
Verified reviewVery clean hotel and helpful staff
Dear Munyao, Thank you for staying in PrideInn Diani and sharing your positive rating. Our team is very happy that you enjoyed your stay and that you enjoyed . We would love to welcome you back in the nearest future. Best Regards,
Reviewed: July 15, 2025 · Stayed in July 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewExtremely beautiful and comfy rooms they have! Immaculately clean and well-organised. All the food we were served was very, very tasty! I especially liked their breakfast buffet options. I loved the quick customer service by the staff who were wonderfully friendly and happy while serving guests (shout out to Ann!)
I did not like the options in the main course menu for dinner because it was very limited, almost basic. They could also do with some improvement in the food presentation (plating). I disliked having to answer the question of whether we were on "bed & breakfast" or "half-board" on several occasions. Could there be a way of identifying guests by their meal plan, maybe?
Dear Teresa, Greetings from PrideInn Diani. Thank you for your honest feedback. We are delighted to hear that you had a positive experience and that you enjoyed the comfort of your room and the high quality of the breakfast buffet.We`re are so grateful you took the time to share your thoughts .We will look into your concerns and rectify on our side . Once again, thank you for your excellent review and we look forward to welcoming you again soon . Best Regards,
Dear Teresa, Greetings from PrideInn Diani. Thank you for your honest feedback. We are delighted to hear that you had a positive experience and that you enjoyed the comfort of your room and the high quality of the breakfast buffet.We`re are… Show more
Reviewed: July 11, 2025 · Stayed in July 2025
Verified reviewNOTHING
Dear Doparskii, Many thanks for choosing to visit PrideInn Diani. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards,
Reviewed: July 9, 2025 · Stayed in July 2025
Verified reviewThe staff really make this place special. My young family and I stayed at PrideInn Diani for a week, and even though there is no kids club there, the staff made us feel welcome. Each and every one of them was patient and kind with my children - even when they were running from the restaurant to the pool or to the security gate. At one point, a waitress said to me, "You sit down and rest, we'll watch them." when they (3 year old twins) had run off, again. The food in the restaurant - particularly the buffet - is good and varied. We enjoyed eating there for breakfast and lunch. Housekeeping did a great job of keeping our room clean - very important with little children around! We took advantage of their laundry service and received well laundered and ironed clothes the following day. My children are going to miss the staff, as they got to know a few of them very well - my 6 year old still talks about Ms. Winfred, who was lovely to them. PrideInn Diani Hotel offers the best in Kenyan hospitality - genuine warmth and service that makes you feel welcome.
Dear Osa, Thank you very much for choosing PrideInn Diani for your stay. We are grateful you took the time to share your feedback and we are happy that your enjoyed your stay ,pass our warm regards to your family it was an honor hosting you and the kids. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Diani. Kind Regards,
Dear Osa, Thank you very much for choosing PrideInn Diani for your stay. We are grateful you took the time to share your feedback and we are happy that your enjoyed your stay ,pass our warm regards to your family it was an honor hosting you… Show more
Reviewed: July 6, 2025 · Stayed in April 2025
Verified review