Reviews of Venia Place
Kima Road, 00502 Nairobi, Kenya
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: May 8, 2025 · Stayed in May 2025
Verified reviewGreat location - very homely
Poor communication - also only took cash ! Dollars Also gate was locked so if you went out it was difficult to get back in ! Needed to contact owner Communal area www very dark and no tables set up outside
Thank you for your feedback.
Reviewed: May 3, 2025 · Stayed in April 2025
Verified reviewAll is good!
Reviewed: April 22, 2025 · Stayed in April 2025
Verified reviewConvenient, relatively cheap stay. Great breakfast, welcoming and accommodating staff. Super close to Giraffe Centre, a 2 minute walk away.
No lunch/dinner available, not much of a problem but worth bearing in mind.
Reviewed: January 7, 2025 · Stayed in December 2024
Verified reviewCaroline / Service mind
We lost money (800 usd) from room, when we stay in yard with no lock. No evident but just the moment that we are not safe pocket near by body.
Greetings Thank you for your feedback. You did not inform about this. This is not accurate. For improvement, kindly share the challenges you had with cleanliness. Venia Place
Reviewed: December 16, 2024 · Stayed in December 2024
Verified reviewIt’s PERFECT location if you’re going to visit Giraffes central. The house is big and very cozy. Good for staying in calm and green areas of Nairobi. Also not far away from the second airport from where you will fly to safari parks.
You can pay only by cash.
Reviewed: November 30, 2024 · Stayed in November 2024
Verified reviewNice and peaceful place to stay close to the Giraffe center. Staff was also very friendly and helpful.
When I arrived there were problems with WiFi.
Reviewed: November 11, 2024 · Stayed in October 2024
Verified reviewReviewed: November 9, 2024 · Stayed in November 2024
Verified reviewThe house is beautiful and its huge. Also, the place is 3 minutes walk from the Giraffe Center
There is no proper address provided. Its Kima Road 6. The street is totally dark in the night so make sure you go to the correct house or are in touch with the owner
Reviewed: September 10, 2024 · Stayed in September 2024
Verified reviewVenia is in a very safe and quiet place near the Giraffe center. Carol the owner was a super kind host and she also arranged a taxi from the airport and a city tour for me. When coming back to Nairobi I would stay there again.
Thank you. Welcome again.
Reviewed: September 1, 2024 · Stayed in August 2024
Verified reviewLocation was great! Close to the Giraffe Centre (about 3 minutes walk), and in the leafy Karen part of town. Much better than staying in the city centre! My third visit to Nairobi, and after this stay, I highly recommend this property - especially for a multi-day stay.
There was nothing to report here - it was a very pleasant stay.
Thank you so much. We look forward to having you another time. Meanwhile, stay well.
Reviewed: July 24, 2024 · Stayed in July 2024
Verified reviewReviewed: May 27, 2024 · Stayed in May 2024
Verified reviewOne of the kindest hosts that I have ever met and I hope people get to experience this and be open about this . We went with our 5 y old and they were so nice that they gave us the room with the biggest bed, but she forgot to mention that the room was also not big but hugeeee !! Incredible family bussiness and they only deserve support <3 We will be back !
it was amazing !
Thank you for staying with us. Welcome again.