Reviews of Cozy Hotel
Бейшеналиевой 15, 740054 Bishkek, Kyrgyzstan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewWhen I came there they asked me to pay more than it was shown (£284.96) I had to pay £318.74 so I overpaid £33.78 I believe, they are running scam It is absolutely fraud Never again
Reviewed: August 29, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 18, 2025 · Stayed in July 2025
Verified reviewWe stayed there twice with a few days hiking in between and was able to leave our bags there which was really convenient. The breakfast provided was great with a decent amount of options to choose from.
Nothing everything was great
Reviewed: August 2, 2025 · Stayed in August 2025
Verified reviewReviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 24, 2025 · Stayed in July 2025
Verified reviewReviewed: July 21, 2025 · Stayed in April 2025
Verified reviewReviewed: July 19, 2025 · Stayed in July 2025
Verified reviewReviewed: July 9, 2025 · Stayed in July 2025
Verified reviewVery friendly and helpful personnel. The room was clean and comfortable. Really enjoyable place
Reviewed: July 8, 2025 · Stayed in June 2025
Verified reviewNothing.
The hotel has listed an incorrect address on Google, which caused significant confusion. I followed the location provided and ended up miles away from the actual property. To make matters worse, the person who answered my calls at the front desk couldn’t assist me, as she did not speak English. It took me nearly four hours to finally find the correct location. Moreover, they didn’t even provide bottled water instead, we were given tap water in a jar.
Reviewed: July 5, 2025 · Stayed in June 2025
Verified review- comfortable beds - helpful personal - just a few minutes to Osh Bazar
- room was very poorly cleaned - bathroom door could not be closed entirely - no nightstands
Reviewed: June 29, 2025 · Stayed in June 2025
Verified reviewReviewed: June 3, 2025 · Stayed in June 2025
Verified reviewIt is clean. Affordable. Smart tv. Nice lobby design. Toiletries available. Nice smell of the soaps.The bathroom is so small but it is clean and the toiletries are complete.
No phone in the room to call room service. Breakfast, not many choices. No mini fridge in the room. There was no available ice when we requested.
Reviewed: May 18, 2025 · Stayed in April 2025
Verified reviewReviewed: May 15, 2025 · Stayed in May 2025
Verified reviewReviewed: May 11, 2025 · Stayed in April 2025
Verified reviewReviewed: May 3, 2025 · Stayed in May 2025
Verified reviewReviewed: April 26, 2025 · Stayed in April 2025
Verified reviewEverything was good awesome. The breakfast also good
There is nothing to dislike.
Reviewed: April 21, 2025 · Stayed in April 2025
Verified reviewLocation is very good where nearby Osh bazzar just 10 min walk. Room is very good, bed is soft and mountain view from room number 501 - 503 are super fantastic. Staff was good. Price is cheap. Love this place and most recommended.
N/A
Reviewed: April 19, 2025 · Stayed in April 2025
Verified reviewReviewed: April 19, 2025 · Stayed in April 2025
Verified reviewReviewed: April 6, 2025 · Stayed in April 2025
Verified reviewReviewed: March 30, 2025 · Stayed in March 2025
Verified review