The location was great. The rooms and toilets are big. The staff were great

Stayed in July 2025

The location

Staff members were cooperative and friendly

Stayed in May 2025

Very old furniture

Clean and friendly staff

Stayed in May 2025

U should add at the future something specially for breakfast 🥞 Poor breakfast guys(((

One the best hotel around of All Kyrgyzstan 🇰🇬 Staff is very kind Beautiful view)

Stayed in May 2025

There is no heated floor in the bathroom. The one toothbrush was missing and it took staff 2 hours and three phone calls.

Stayed in February 2025

F&B and service

Pool & SPA

Stayed in December 2024

The staff was not professional. All together the service was not great at all. We ordered food and had to wait 1,5 hours until they served us. It was good prepared, but still it took them too long. Maybe there were hunting the lamb and then started with the preparation and cooking. It's not a 5 Star hotel, I would rate it maximum by 3.5 Stars, but definitely not 5. So, if you are travelling only for the landscape, then it's ok. But for this money you should get much and much more proper service and quality.

The breakfast was ok with a simple standard. So, do not expect much. The location it self was great, with mountains around, clean air and a very nice landscape. Nice swimmingpool , sauna, garden etc.

Stayed in October 2024

It is a hotel with some years behind it so do not expect updated facilities. Room is relatively small for the price, the double bed (pieced together with two single ones) takes most of the space so there is not much room to move around. But for two days it is ok. Please note: - You need to return all the keys to reception at the time of checkout ; - Keep a copy of the payment receipt. They might ask you at checkout; The hotel system is still paper-based， I was explained that my payment document was lost so I needed to show them a receipt to ensure that I had paid already. ( Luckily I have a habit of keeping all receipts)

The hotel is well located in the valley with good view and easy parking in front of the hotel. It is a hotel with some history. Service has a certain standard and staff all speak ok English. Breakfast options were good and the pool is beautiful. The beds are comfortable and internet is fast. Big welcome fruit platter was a nice touch. We had dinner there and food is ok although a lot of items on the menu were not available.

Stayed in July 2024

Location and views, Rooms, swimming pool, Food, Friendly staff.

Stayed in June 2024

The staff is young and lacks training, especially those at the reception. The porter watched me struggle with my luggage and pointed to the trolley he was standing next to instead of helping. The reception staff couldn't inform us about local hikes, even though the famous Alamedin trail is just 2 km away and is a main attraction of the whole area. These are basic things the reception staff should know especially for the price of 160$ per night. The duvets were too thick, clearly intended for winter, making it uncomfortably hot. The acoustics between floors were poor, allowing us to hear guests, including children, walking and jumping above us. I cannot recommend this "resort," especially given the high price.

The location, as it is close to the absolutely stunning hiking valley called Alamudin.

Stayed in June 2024

The food when we ordered the same dish again it was different the next day. Breakfast hall was quite hot

The place is clean and well maintained. Loved the pool and spa. It has a small stair trek just behind the resort, was good fun. The location is perfect. Housekeeping staff was up and quick even during late hours, provided us with extra heaters.

Stayed in April 2024

The idea of getting spa locker key at the front desk. It’s ok when you go in spa, but after sauna and rest to go to the lobby where is always front door wide open and a cold wind blowing - seriously? Even though the stuff was kind, unfortunately not the level you would expect. Calling at 10.30 pm just to check whether they had have previously made a scan of the passport. Couldn’t that wait till the morning? Giving me someone else’s passport claiming it is mine, without even double checking by asking my real name. Need to teach them to be more professional. But all of this was saved by the location itself, nature around and beautiful Nurilya with her magic hands from spa:)

The location and kindness of stuuff

Stayed in December 2023

Breakfast

Location

Stayed in August 2023

Restaurant a bit overpriced, food could be better. Rooms are a bit tired.

Great location in the middle if a beautiful valley. There is a trail right behind the hotel going up the ridge. Bid swimming pool. Nice spa

Stayed in April 2023

This hotel is absolutely not worth a 5-star rating. The bed was far too hard and uncomfortable. Most of the staff seemed more occupied with themselves than with the guests. The bicycles available for rent were in a disastrous condition. Calling the official hotel phone number was useless, as nobody ever answered. We even had an emergency situation and asked the hotel to pick us up from a location only 5 km away. They informed us that they had no vehicles and could not help us at all. For the very high price charged, the overall service and quality were extremely disappointing.

The massage was excellent and definitely the highlight of our stay.

Stayed in September 2025

Truly exceptional stay! The location by the river was absolutely beautiful and peaceful, creating a relaxing atmosphere. The room was clean and comfortable, and the service was excellent. The staff were friendly and helpful. Highly recommended—I would definitely come back!

Stayed in April 2025

The location wasn't worth for money they are taking,

Staff behaviour were polite and helpful, also pool view and winter garden was good

Stayed in January 2025

all well

all well thanks so much

Stayed in September 2024

The doors, walls and rooms in general are not soundproof.

Everything is nice.

Stayed in July 2024

Reception was so bad with me. I asked him to change the view, and he refused . Most of the rooms were empty he said the manager refused, and I told him I wanted to see the manager, and he refused

Swimming pool

Stayed in August 2024

Position.

Stayed in July 2024

Position in Alamedin Gorge, close to the trails. Also 30min only to Ala Archa national park. Great pool for after hikes.

Stayed in July 2024

It’s not worth the money spent. It’s deceiving to say it’s five stars hotel and I would give maximum 3 stars. The rooms are not clean enough. The furniture is old. The receptionist is unprofessional and doesn’t know proper English.

Nothing

Stayed in June 2024

Price is too high for the facility . They don’t accept 50 doller note for payment but they will give 50 dolller note for your balance . That was funny 😅. Too expensive for the facility they have

Location is good .

Stayed in February 2024