Skip to main content
  1. Hotel reviews homepage
  2. Cambodia hotel reviews
  3. Phnom Penh Municipality hotel reviews
  4. Phnom Penh hotel reviews
  5. Reviews of Palace Gate Hotel & Residence By EHM

Reviews of Palace Gate Hotel & Residence By EHM This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

#10B, Street 264, Near Royal Palace, Daun Penh, Phnom Penh, Cambodia

#37 of 222 hotels in Phnom Penh

Guests' Choice

Review Score

Based on 435 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    9.2

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Studio Double
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are clean and spacious. Breakfast was good.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    Wonderful stay! Highly recommend ;)
    • Business trip
    • Solo traveler
    • Studio Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful stay! Service, staff, accommodation, amenities, all amazing. Highly recommend staying at this beautiful place & location! Thank you Palace Gate.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    Great comfortable stay.
    • Leisure trip
    • Couple
    • Premier Double
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Staff were more than accommodating The room was awesome, practical and spacious.

    Stayed in August 2025

  • Reviewed: July 26, 2025

    10
    We will go back to the hotel when we return to Phnom Penh
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was excellent with a great local variety of foods.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Look no further for a fantastic hotel.
    • Leisure trip
    • Family with young children
    • Presidential 2-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction works going on next door….not the hotels fault but a bit noisy at times.

    Amazing room, great breakfast choices. The staff went above and beyond to make my son’s birthday special. Gym and pool were great!

    Stayed in July 2025

  • Reviewed: July 21, 2025

    10
    Loved it and would recommend
    • Leisure trip
    • Family with young children
    • Studio Twin
    • Stayed 3 nights
    • Submitted from a mobile device

    I loved the location, big airy rooms with balcony. I also loved the old world charm.

    Stayed in July 2025

  • Reviewed: July 13, 2025

    10
    I will definitely book The Palace again and enjoy the pleasures and staff of the hotel
    • Leisure trip
    • Solo traveler
    • Premier Double
    • Stayed 4 nights

    there was nothing to dislike

    the staff were very friendly. The manager greeted me to check everything was good and I happy. Massage was excellent and one of the best I have had if not the best. Breakfast and room service was excellent and great variety on menue. The location is great and close to many Cambodian monuments. Overall the experience was excellent and I cannot say enough about all staff and the service

    Stayed in July 2025

  • Reviewed: July 10, 2025

    10
    An Excellent Stay
    • Leisure trip
    • Family with young children
    • Family 2-Bedroom Suite
    • Stayed 3 nights

    The air conditioning seemed temperamental, definitely not remaining at the temperature set.

    The staff were excellent, from the security man outside, to the reception, to the waiting staff at breakfast, and the housekeeping. The views from the hotel (which I have visited before) are still amazing, despite the high-rising building being constructed all around. Every time we returned to the hotel, the security man (especially the one in the evening) helped us.

    Stayed in July 2025

  • Reviewed: July 9, 2025

    9.0
    Suited our family well.
    • Leisure trip
    • Family with young children
    • Family 2-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Good location, yummy breakfast, friendly staff, water provided and restocked as required (refilled glass bottles not disposal able plastic). Older property but clean and smart. Spacious two bedroom apartment which suited our family well.

    Stayed in July 2025

  • Reviewed: June 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Studio Double
    • Stayed 7 nights

    I commend Mr Sak and Ms Socketa for their excellant service

    Stayed in May 2025

  • Reviewed: June 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Great place to stay. The room and facilities are amazing. Mr Seila and his entire staffing team provided excellent service throughout our stay, going above and beyond for us when we asked for anything.

    Stayed in June 2025

  • Reviewed: June 19, 2025

    10
    A wonderful few days in a beautiful hotel
    • Leisure trip
    • Couple
    • Premier Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved everything

    Amazing hotel, beautiful historical building. Our hotel room was fabulous with great views. The staff were amazing too, so friendly and helpful. Excellent food for breakfast and evening meals.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    9.0
    An enjoyable stay. Generally helpful staff.
    • Leisure trip
    • Couple
    • Family 2-Bedroom Suite
    • Stayed 4 nights

    Breakfast is a little limited and more or less the same every day. Too much pork in the meals, no good for Muslims or Jews. One girl serving was not friendly at all, while the other was extremely nice. It would be better if they asked the individual customers if they wanted eggs, or noodle soup cooking, instead of expecting them to ask.

    Breakfast is sufficient, tasty enough for me, and not too heavy on the stomach.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    10
    Comfortable, relaxing stay!
    • Leisure trip
    • Couple
    • Premier Double
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was perfect.

    We loved everything! Breakfast was amazing with different options, we enjoyed the gym once, and the pool access to both properties was 5 star quality. We used transportation from airport as we had traveled 22hours, expensive but worth it when you are tired and want to experience stress free arrival. We enjoyed a wonderful meal the night of our arrival. Will book again! Wish we stayed longer!

    Stayed in June 2025

  • Reviewed: May 31, 2025

    10
    Amazing stay
    • Leisure trip
    • Family with young children
    • Studio Twin
    • Stayed 3 nights
    • Submitted from a mobile device

    Very well located, comfortable bed, great staff.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    8.0
    I have stayed there numerous times; this time was definitely better than the last.
    • Leisure trip
    • Family with young children
    • Family 2-Bedroom Suite
    • Stayed 2 nights

    The wire on the bedside lamp was frayed, and covered with some tape. The lamo worked, but it seemed dangerous.

    The security man outside, the staff at reception, the staff in the restaurant.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 2 nights
    • Submitted from a mobile device

    very little balcony but just enough for a little table and two chairs

    beautiful big room with balcony

    Stayed in May 2025

  • Reviewed: May 6, 2025

    8.0
    Good choice for a stay in Phnom Penh, friendly, excellent!!! location.
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 2 nights

    The room was advertised with a kitchen and more cozy (e.g. carpet) - ours did not have these.

    Friendly staff, excellent location, great view of the most beautiful parts of the city - good choice.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Twin
    • Stayed 3 nights

    Great location, friendly and professional staff. Our familly suite was spacious and confortable, cleaned everyday. The indoor swiming pool is really nice too of a good size and depth. The food was amazing and well priced. I would definitly recommend it.

    Stayed in April 2025

  • Reviewed: April 23, 2025

    9.0
    Very cool accommodation in a prime location.
    • Leisure trip
    • Couple
    • Premier Double
    • Stayed 9 nights
    • Submitted from a mobile device

    I never saw the front desk staff sitting. I felt sorry. If possible arrange a seat for them.I am not aware of the policy of the property.

    I was there for 10 days.Prime location. Clean and neat. Breakfast was very good. Excellent staff. The property manager is outstanding. Overall it was comfortable stay.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    10
    Please come and stay at this hotel, you will not be disappointed
    • Leisure trip
    • Couple
    • Premier Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything, it’s a fabulous place

    Stayed in April 2025

  • Reviewed: April 8, 2025

    10
    An oasis in the city centre
    • Leisure trip
    • Family with young children
    • Studio Twin
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel was even better than we expected. The manager was very welcoming and messaged prior to our arrival, which we appreciated. The room was spacious, clean, quiet and had amazing city views. The breakfast was also excellent. In general the service from hotel staff was outstanding and they went the extra mile to make us feel welcome.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    10
    Highly recommend to anyone looking to stay in Phnom Penh.
    • Leisure trip
    • Solo traveler
    • Studio Double
    • Stayed 1 night
    • Submitted from a mobile device

    Huge comfortable room with an impressive balcony view of the palace and city, in a nice central location. Very friendly and attentive staff. Excellent facilities and great value for money.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Perfect for a stay in Phnom Penh Cambodia
    • Leisure trip
    • Couple
    • Studio Twin
    • Stayed 1 night

    we liked everything

    The hotel is world class, the staff are great and the location is perfect for seeing the city

    Stayed in March 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: