Reviews of Smile Boutique Hotel By EHM This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Preah Botum Soriyavong St. (75), Daun Penh, 12201 Phnom Penh, Cambodia
#6 of 222 hotels in Phnom Penh
Guests' ChoiceReview Score
Based on 29 hotel reviews
9.4Score breakdown
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Cleanliness
9.8
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Comfort
9.7
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Location
9.2
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Facilities
9.6
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Staff
9.8
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Value for money
9.4
Verified guest reviews from real Bookers
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Showing 1 - 25
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Reviewed: September 7, 2025
Peter
Netherlands47 Reviews1 helpful vote9.0“Spacious new rooms, perfectly located.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
In the lobby, and pool you can hear the noise of the vibrant city.
Super friendly staff, conveniently located next to the VET bus station, 15 min. walking distance from the river boulevard.. Rooms looked as just new.
Stayed in September 2025
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Reviewed: August 29, 2025
Mark
Cambodia14 Reviews10“If, and that’s a big if, there is a problem, they sort it out exceptionally fast.”- • Leisure trip
- • Family with young children
- • Deluxe Double with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
It’s personal preference this but I like roof top pools, not so much ground floor pools. But I can’t knock the hotel for that. The kids loved the pool. I enjoyed a swim.
I try and go to ehm hotels, they tend to be a cut above the rest. This one was no different. I had a problem with my room and it was sorted out very quickly. (By the time I got back). Had two rooms next to each other so they put us in our own little square corridor thing. Made it much nicer. Staff were great. Manager was fantastic. Hotel porter was spot on. Superb. Thank you again ehm for another great stay at one of your hotels.
Stayed in August 2025
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Reviewed: August 26, 2025
Foster
Jersey5 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
No complaints, I had a good experience.
I had a fantastic, friendly, and professional service from the team, especially Boren. . The hotel is exceptional, clean, large rooms and s great location..I have no.problem recommending a stay at Smile.
Stayed in August 2025
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Reviewed: July 8, 2025
Steven
Cambodia15 Reviews5 helpful votes10“A little gem.”- • Business trip
- • Couple
- • Deluxe Double with Balcony
- • Stayed 1 night
Nothing
The very friendly staff, the room, the carpet on the soil in the rooms ( so cool when you are bear foot, the equipment, the general design.
Stayed in July 2025
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Reviewed: July 7, 2025
4
Switzerland53 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Smiling and nice staff. Big room for 3 people, very clean, beds comfortable, and quiet surroundings. 10 steps from the bus center VET bus center. Great first resting night after the journey !
Stayed in July 2025
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Reviewed: June 6, 2025
De
Japan39 Reviews450 helpful votes9.0“Business style hotel just next to the VET bus terminal.”- • Leisure trip
- • Couple
- • Deluxe Double with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
There’s some noise from slamming doors at odd hours.
Arriving at a gloomy looking Phnom Penh during the rainy season, the Smile hotel appeared like a bright spot to us. It’s just next to the VET bus terminal, otherwise not a very interesting location but with many eating options around & only a short drive to the riverside entertainment. I wouldn’t rank it as a boutique type but it’s brand new and has a colorful design & sleek business appearance. The deluxe double room is very generous and a super bed. Love the floor carpeting.
Stayed in May 2025
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Reviewed: April 7, 2025
Gayle
United States9 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The view was not great on one side of the hotel.
This was a lovely room with a comfy bed and plenty of room. The staff were super sweet and the pool looked nice, but we didn't swim. It is next to the Vet AirExpress bus terminal so it is very convenient for arriving or leaving town.
Stayed in March 2025
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Reviewed: March 29, 2025
Patrick
Australia25 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beautiful hotel. Looks brand new. Room was very spacious and A/C worked well. Nice pool. Great breakfast. $2USD tuk tuks from city centre. You don't get much of a view from as it is only 3 storey high and 2km from city centre and not all rooms have a balcony
Stayed in March 2025
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Reviewed: March 27, 2025
Wudza
United Kingdom22 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Double with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Fantastic hotel all staff members were great. Really nice hotel. Well run and very professional. After visiting 5 counties and 17 hotels on our trip. This hotel was number 1 Well done to all the staff 5 star
Stayed in March 2025
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Reviewed: March 26, 2025
Deva
United States4 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel was well situated within the city and very clean. The staff was excellent and let me stay in my room past normal checkout since I had a late afternoon flight. I highly recommend this hotel.
Stayed in March 2025
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Reviewed: March 25, 2025
Rusudan
Germany31 Reviews8 helpful votes9.0“Good value for money”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Only thing I missed was a working place (desk and chair) so for workation not valid but for meeting pretty okey. Pool is small but still refreshing in the very hot days. Location is acceptable, not far away from everything.
Room was clean, quiet and cool. Staff is friendly and welcoming. Breakfast a la cart but also not bad. Overall very good value for money. I asked the room with good wifi and I got it (apparently not always the case).
Stayed in March 2025
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Reviewed: March 23, 2025
Humbard
United States1 review10“So nice!”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There was an unfortunate smell a couple of hours, but it was not the hotels fault at all, and it only lasted a bit.
It was clean, amazing staff, such a beautiful shower! I loved my stay.
Stayed in March 2025
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Reviewed: March 19, 2025
Raphaël
France1 review10“Great first night in cambodia, will Come back if we have a shirt stay !”- • Leisure trip
- • Couple
- • Deluxe Double with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Pool was a bit small, but still enough for a couple
Efficient and friendly Team, bathroom quality
Stayed in March 2025
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Reviewed: March 15, 2025
Wudza
United Kingdom22 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
Fantastic staff all very pleasant and friendly
Stayed in March 2025
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Reviewed: March 10, 2025
Steven
United States5 Reviews2 helpful votes9.0“Great location near bus lines and embassy. Lovely staff, nice rooms, breakfast and menu options.”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
Wifi in my room was almost non-existent when I tried to use my laptop. Had to come down to the lobby and re-arrange the furniture to utilize it. Staff was very helpful.
Breakfast was excellent, service was as well.
Stayed in February 2025
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Reviewed: March 4, 2025
Gianluca
Switzerland48 Reviews8 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
nothing :)
Very large and clean rooms. The staff was very friendly and helped us when we had special requests.
Stayed in March 2025
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Reviewed: February 28, 2025
Subodh
India6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Fhf ambifncr was very good. I liked all fhf aspects of the hotel.
Stayed in February 2025
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Reviewed: February 11, 2025
Evelien
Netherlands16 Reviews2 helpful votes10“Amazing!”- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing :)
The most friendly staff i've met during my trip in Cambodia! Spacious room, great matrass, very clean, nice decoration, great breakfast, enough pressure at the shower to wash my hair. The location of the hotel was fine for me. Next to the busstop and enough to see on walking distance. Otherwise I used a tuktuk on my way back, especially on the very warm days. Thank you all for my great stay, please keep up with this great hospitality!
Stayed in January 2025
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Reviewed: February 10, 2025
Ievgen
Ukraine27 Reviews6 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean and new
Stayed in February 2025
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Reviewed: February 8, 2025
Carolyn
Australia56 Reviews2 helpful votes9.0“Very convenient hotel for the bus.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There were a lot of mosquitoes in the dining area. It would have been helpful if they supplied mosquito spray as we didn't know until we were eating.
Next to Virak Bunthum bus station for early morning bus. Beautiful clean new hotel with small swimming pool. Food was good and staff friendly and helpful.
Stayed in February 2025
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Reviewed: January 29, 2025
Nicola
United Kingdom17 Reviews3 helpful votes10“Excellent 👌”- • Solo traveler
- • Deluxe Double with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
Everything, beautiful and clean. Very attentive staff. Would highly recommend 👌
Stayed in January 2025
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Reviewed: January 20, 2025
Alexander
Australia1 review2 helpful votes9.0“Excellent room and service with friendly staff. Watch out for some mosquitos near the pool.”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 2 nights
The shower seemed to have an issue of running out of hot water after only 5 minutes. The shower drain also seemed to not be draining very well and pooled in the shower area. I notified staff and they said they would look into it. This is the only reason I cannot give it a 10.
Excellent service. The staff are very keen to make my stay comfortable. The front desk had staff with good English which was very helpful to me. The complimentary breakfast was also quite good with a number of options to choose from including both western and traditional dishes. I had a late flight to catch on my last day and the staff allowed me to keep my bags at reception for the whole day and even offered me to have a shower that night prior to leaving for my flight. Very kind!
Stayed in January 2025
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Reviewed: January 13, 2025
Timo
Belgium10 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Prices of the on site refreshments are pretty high, but thee is a shop around the corner
Very nice hotel, next to the bus station for Vet bus lines. It doesn't bother though. The staff are friendly and the rooms are nice.
Stayed in January 2025
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Reviewed: January 6, 2025
Matthias
Germany41 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
But a little bit away from sightseeing.
Beautiful, huge rooms with AirCon. Swimmingpool. Excellent Service. Great breakfast a la carte. Next to the bus station (but you do not hear it).
Stayed in January 2025
Showing 1 - 25
