Old Market, Pub Street Area, Street 9, Sangkat Svaydangkum, Siem Reap, Cambodia
#194 of 357 hotels in Siem Reap
Guests' ChoiceBased on 149 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Roger
AustraliaGreat location close to pub street, street food along the river, old market. Friendly staff, organised car for private visits to various temples which was just what we wanted. Loved the pool to cool down. Good breakfast.
Stayed in April 2024
Reviewed: April 20, 2024
Michelle
AustraliaThe room wasn’t really serviced everyday. Had to ask for missing items. Happy not to have new towels everyday but tea, sugar, soap, shampoo. It was a bit noisy with staff walking past each morning and night clunking as they went.
Great location right near Pub Street Night markets laundry etc.. Nice pool to sit around in the afternoon. Good breakfast with choices. Spacious rooms
Stayed in April 2024
Reviewed: April 9, 2024
Adam
United KingdomMy air conditioning unit was very loud. I was unable to turn it off because of the heat.
Location was perfect really close to bars and restaurants. Much needed in the extreme heat.
Stayed in April 2024
Reviewed: April 2, 2024
Paul
AustraliaGreat location. Walking distance to Pub St, Markets and Apsara Theatre. Very friendly staff.
Stayed in March 2024
Reviewed: March 14, 2024
Chris
AustraliaExcellent location. Short stroll to the lively pub st tourist area. Quiet hotel with good facilities and friendly, helpful staff
Stayed in March 2024
Reviewed: March 11, 2024
Marcus
AustraliaLocation of hotel was great, close to good restaurants and easy to get around.
Stayed in February 2024
Reviewed: February 18, 2024
Georg
GermanyThe Gym is a bit too small and was nearly always busy when i came
Nita in the reception desk is the sunshine of the hotel. Always very very friendly
Stayed in February 2024
Reviewed: February 18, 2024
Lucinda
AustraliaThe best hotel with large rooms right in pub street area. Would stay here again
Stayed in January 2024
Reviewed: January 15, 2024
Zachariah
India1. Communicative English skills of staff could be improved 2. I’ve reason to suspect minor pilferage in the room ( cleaning staff?) Was charged for a missing teaspoon on checkout..
Silent.. walkable to places of interest.. clean..courteous staff
Stayed in January 2024
Reviewed: December 3, 2023
Mario
PhilippinesComfortable
Near the market
Stayed in December 2023
Reviewed: November 16, 2023
Christine
AustraliaBreakfast
Location, very close to pub street, no noise. Very clean hotel, great pool, staff amazing.
Stayed in November 2023
Reviewed: November 16, 2023
Christine
AustraliaBreakfast
Location is fantastic. Staff are so friendly and helpful. Close to pub street and no noise!
Stayed in November 2023
Reviewed: November 8, 2023
Timothy
CanadaNothing
Clean, very central... Lovely room
Stayed in November 2023
Reviewed: October 4, 2023
Narelle
AustraliaI loved that it was so close to shops and restaurants. I could go out shopping or sightseeing then come back to have a swim and relax for awhile then ho out again.
Stayed in September 2023
Reviewed: September 27, 2023
Jamshid
United States of AmericaNothing
Location and staff
Stayed in September 2023
Reviewed: September 26, 2023
Retemeyer
New ZealandDon't get a room on the same side as Pub St.
2 min walk to everything eg. Cafes, ATM, restaurants, Pub Street, Markets. Pool was clean and tidy. Very helpful staff. Great breakfast. Comfortable bed
Stayed in September 2023
Reviewed: September 13, 2023
Darin
ThailandThe smell of blanket and bathroom
Great location and staff
Stayed in September 2023
Reviewed: September 10, 2023
Keith
AustraliaSome of the room fittings (PowerPoints) we're a bit dated.
The location was great, very handy to Pub Street, and markets. Staff were friendly, and helpful.
Stayed in September 2023
Reviewed: September 5, 2023
Paul
MalaysiaNil
breakfast is average. Location is fantastic
Stayed in September 2023
Reviewed: August 17, 2023
Wai
AustraliaA lot of lizards
Great staff. Fantastic food at the in-house restaurant. Clean. At a quiet end, and yet close to old market and pub street.
Stayed in August 2023
Reviewed: August 14, 2023
Julieta
United States of AmericaNothing!!
Small but very clean, we had a free breakfast buffet, it wasn’t great but enough to start our day with a wonderful cup of coffee
Stayed in May 2023
Reviewed: August 13, 2023
Lesley
AustraliaCant think of anything I didn't like.
Quality hotel beautiful hotel , beautiful service. Good location close to everything.
Stayed in August 2023
Reviewed: July 23, 2023
Eric
VietnamBeautiful Hotel. Great Location. Fitness center, Sauna, Pool. Excellent Breakfast, Food, Bar. Check In/Out was Easy. Staff spoke English very well. Room was Big, Clean. Good Coffee, Water provided everyday. Refrigerator did not have Ice Buildup...Refrigerator worked great. Air conditioner was amazing, and can set the temperature in my room. Balcony had a great view onto the Street. The hotel location was very calm and quiet. The staff always Professional. This is a truly outstanding hotel in Siem Reap and I will definitely stay here again!!
Stayed in July 2023
Reviewed: July 18, 2023
Gerda
United States of AmericaMy room was very nice and clean, they change all the beddings and towels daily. The breakfast is amazing… the pool is the best, actually normally was just me there. Clean and quiet.
This property is awesome, walkable to the market, to good restaurants and the staff is the most kind that you can meet when traveling.
Stayed in July 2023
Myrtle Beach, USA
High Level, Canada
Palomino, Colombia
Luxembourg, Luxembourg
Sofia, Bulgaria
Istanbul, Turkey
Cap d'Agde, France
Playa del Carmen, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content