Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Sunway Hotel Phnom Penh 4 stars

No. 1, Street 92, Sangkat Wat Phnom, Daun Penh, Phnom Penh, Cambodia

#118 of 259 hotels in Phnom Penh

Guests' Choice

Review score

Based on 90 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 43

  • Reviewed: 25 July 2018

    7.5
    Comfort but at a price
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 6 nights

    330 ml Coca Cola for almost $5 in the restaurant, slightly cheaper in the room but not by much. As a previous review stated, a bit pricey in general when compared with other Phnom Penh standards. Beware and if possible, try not to exchange currency here (of course this goes without saying for about any hotel lobby exchange), especially for Euro to US dollar, attempted to exchange 250 Euro, offered 247 US Dollars. Opted to seek exchange from bank and received much better exchange rate.

    The bed was comfortable, air conditioning maintained a very comfortable room temperature and staff always greeted with smile.

    Stayed in July 2018

  • Reviewed: 24 May 2018

    9.6
    Great Location, Nice Staff and Reasonable Price
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Nothing that I can think of.

    This is my first time in Phnom Penh and I found that Sunway Hotel Phnom Penh's service and facilities is beyond my expectation. All staff were really nice and helpful. Location of the Hotel is great, closed to Wat Phnom, National Museum, Royal Palace and other attractions.

    Stayed in May 2018

  • Reviewed: 11 February 2018

    10
    Wonderful stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We were made to feel so welcome when we arrived, all the staff were great, so friendly and helpfull. Breakfast was superb with a fantastic choice of fruit and cooked food. A super Hotel and very central

    Stayed in January 2018

  • Reviewed: 17 November 2017

    9.6
    Overall Sunway was at the strategic place and we enjoyed the facilities offered there.
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    A little slow in the check out procedures- had to wait awhile before the front desk attends to our need.

    Really loved the kitchen staff...we were there for dinner and the buffet menu was not so appetizing as our group of 7 of us were vegetarian. We have requested for the ala-cart menu for some dishes - if was prepared to the perfection of our likings and we all enjoyed the meal. Enhancing the vegetarian meal is the bonus point to your hotel.

    Stayed in October 2017

  • Reviewed: 12 September 2017

    8.8
    Very nice stay at Sunway Hotel!
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The laundry service is a bit expensive.

    I had a nice stay at Sunway Hotel in Phnom Penh. The room was sufficiently big and clean. Wi-Fi is also working very well. The staff at Sunway Hotel is fantastic! Super kind and always available! They look after me exceptionally.

    Stayed in September 2017

  • Reviewed: 17 June 2017

    10
    Bit noisy at night.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and staff were happy to help with anything. Hotel was comfortable and room service was the best. I am travelling for 2 months, so it was nice to have a few days of luxury. Breakfast was incredible too.

    Bit noisy at night. I think there was either a party up stairs or somewhere close. Music ended at 12.30. So not too bad

    Stayed in June 2017

  • Reviewed: 27 January 2017

    7.9
    Right across from US Embassy
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel a little old but still ok.

    The sauna and steam room were excellent the gym has just enough equipment for a good work out. Located right across from the US embassy. The breakfast buffet was good.

    Stayed in January 2017

  • Reviewed: 20 January 2017

    8.8
    Comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The tubs (showers) are awkward to get into, as they are very high.

    The staff are wonderful! Grounds are immaculate. Breakfast has a magnificent variety :)

    Stayed in December 2016

  • Reviewed: 15 December 2016

    9.2
    A good place to stay in Phnom Penh
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain at all

    The hotel located in the Embassy area, its clean and quiet. It only takes less than 10 minutes to get anywhere you need by tuk tuk which just costs U$2-10 depends how far you go. The hotel staff are excellent always willing to help. There are all sorts of massages available at the health centre. Price for these services are quite reasonable. Breakfast selections are also very good.

    Stayed in December 2016

  • Reviewed: 14 September 2018

    9.2
    Hotel provided variety breakfast
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Limited parking lot

    Hotel provided variety breakfast

    Stayed in September 2018

  • Reviewed: 10 September 2018

    5.4
    Excellent Halal food but the bed sheet & pillow quality need to be like Holiday In Express Singapore
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed sheet and pillow quality

    Excelent Halal Restaurant & Excellent Breakfast

    Stayed in September 2018

  • Reviewed: 9 August 2018

    7.1
    Location is good.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Hotel is quite old. Very bad soundproofing, you could hear clearly your neighbour.

    Location is good.

    Stayed in August 2018

  • Reviewed: 27 June 2018

    10
    Very nice place.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Very nice place. They are kind.

    Stayed in June 2018

  • Reviewed: 22 April 2018

    8.8
    Stay in front of US Embassy
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Breakfast was same for whole 4 days

    Situated within administration district and near to a nice park. Few mini marts are around.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    8.3
    Plenty of sockets near the desk, good internet connection
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    A bit boring appearance

    Plenty of sockets near the desk, good internet connection

    Stayed in April 2018

  • Reviewed: 26 March 2018

    10
    keep up the good work
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Balcony
    • Stayed 3 nights

    the location / the staff / the service /

    Stayed in March 2018

  • Reviewed: 10 March 2018

    6.7
    Quiet hotel suitable for business trips. Would prefer a hotel closer to the entertainment area
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The pillows were too hard. After more than 2 nights u get to notice it.

    Great buffer breakfast. The hotel was extremely quiet

    Stayed in March 2018

  • Reviewed: 7 February 2018

    7.9
    An aging but quite adequate hotel. Great location.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Air conditioner only had one setting: FREEZING COLD

    Good value in the heart of the city

    Stayed in February 2018

  • Reviewed: 20 January 2018

    9.2
    Good staty
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast, clean room and a gym with with a steambath. Calm area and still close to the Riverside.

    Stayed in January 2018

  • Reviewed: 25 October 2017

    5.0
    Unpleasant stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1)the room requires renovation ASAP. 2) overated in booking.com 3) not worth for the money you have paid

    Stayed in October 2017

  • Reviewed: 21 June 2017

    9.2
    The staff is helpful and friendly
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Be careful of the quality of the breakfast

    The staff is helpful and friendly

    Stayed in June 2017

  • Reviewed: 28 May 2017

    9.6
    Reserved a smoking room, but hotel is non-smoking.
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Reserved a smoking room, but hotel is non-smoking. Booking.com mistake.

    Stayed in April 2017

  • Reviewed: 6 April 2017

    8.3
    The atmosphere of the restaurant, with great music !
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    The atmosphere of the restaurant, with great music ! Great staff as well.

    Stayed in March 2017

  • Reviewed: 27 March 2017

    6.7
    Phnom penh stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Basic overall hotel and room considering the price.

    Location is rather convenient

    Stayed in March 2017

  • Reviewed: 9 December 2016

    7.1
    Great for business visits
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Furniture rather dated.

    Friendly and obliging staff

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    8.8
    Consistently a safe bet for phnom pehn.
    • Leisure trip
    • Family with young children

    We have been staying here for many years. Shame there is no improvement on doing a little outside space and also breakfast has actually got worse than it was before which is a pity.

    Consistently a safe bet for phnom pehn. Quiet and comfortable. Good value for money.

  • Reviewed: 26 February 2016

    10
    The room was large, clean and very comfortable.
    • Leisure trip
    • Solo traveller

    Need more information in the room concerning hotel. Perhaps available but not placed in room.

    The room was large, clean and very comfortable. It opened up into a beautiful balcony with a view to the City. The breakfast contained many items to choose from and all were excellent. I entertained some good friends and the drinks and "Seafood Pizza" was great.

  • Reviewed: 14 January 2016

    7.5
    I often stay in Sunway when in Phnom Penh.
    • Leisure trip
    • Solo traveller

    I often stay in Sunway when in Phnom Penh. It's a nice hotel. There are better and fancier hotels in Phnom Penh, but Sunway is a good balance of cost and comfort.

  • Reviewed: 2 August 2015

    5.0
    The hotel systems, services etc.
    • Business trip
    • Solo traveller

    The hotel systems, services etc. Sorry that I really don't know how to explain. It's just very inconvenience and I'll never come back to stay at this hotel again. Very sorry!

  • Reviewed: 24 April 2015

    8.8
    Second stay at the hotel.
    • Business trip
    • Solo traveller

    The age of the building is showing a bit. Bathtub was slow to drain.

    Second stay at the hotel. Very kind staff and excellent location. Breakfast is good.

  • Reviewed: 5 March 2015

    7.9
    The staff was excellent;
    • Leisure trip
    • Solo traveller

    Cleanliness could be improved a bit.

    The staff was excellent; very helpful and kind. The hotel is very centrally located and you can walk easily to the night market and riverside.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Couple

    Location. We had an early morning appointment at the US Embassy and Sunway is righ across the street.

  • Reviewed: 10 April 2016

    • Business trip
    • Solo traveller

    Very friendly, polity and attantive staff. Spacious room with balcony and a view of the US Embassy. Good Location.

  • Reviewed: 27 March 2016

    10
    No Halal food
    • Leisure trip
    • Couple

    No Halal food

  • Reviewed: 14 March 2016

    • Leisure trip
    • Family with older children

    No swimming pool

  • Reviewed: 27 February 2016

    8.8
    Great customer service and well located.
    • Business trip
    • Solo traveller

    Great customer service and well located.

  • Reviewed: 14 February 2016

    9.2
    good location
    • Leisure trip
    • Family with older children

    bath tub looks out of date

    good location

  • Reviewed: 11 February 2016

    9.6
    Good access to points of interest
    • Leisure trip
    • Couple

    With a pool and gardens it would be perfect

    Good access to points of interest

  • Reviewed: 30 December 2015

    10
    The hotel was convenient from city centre and 30 minutes...
    • Business trip
    • Solo traveller

    The hotel was convenient from city centre and 30 minutes from airport. Breakfast more than adequate.

  • Reviewed: 21 December 2015

    7.9
    with customer.
    • Business trip
    • Solo traveller

    Everything ok

    with customer. The supervisor of restaurant was super nice with us. Very pleasant and excelent service

  • Reviewed: 11 October 2015

    9.6
    I had comfortable time.
    • Business trip
    • Solo traveller

    Nothing to complain about.

    I had comfortable time. The thai massage at the Spa was very nice and cheap.

  • Reviewed: 10 October 2015

    9.2
    Nice staff, good internet, good buffet breakfast, close to...
    • Business trip
    • Solo traveller

    No pool, relatively expensive

    Nice staff, good internet, good buffet breakfast, close to main sights

  • Reviewed: 23 July 2015

    7.5
    Kindly, friendly.
    • Business trip
    • Solo traveller

    Almost nothing around outside hotel.

    Kindly, friendly.

There are also 28 reviews without text. These impact the overall review score.

Showing 1 - 43

Guests also reviewed these properties: