poor Vegetarian Breakfast, Dirty Pool , put me in another hotel though having confirmed reservations changed to hotel after one night elsewhere.

a 20 minutes walk to city center

Stayed in January 2023

the room was nice but the bathroom was not living up to the image of the room. the drainage was leaking so we always had foul water smell in the room. the overall deep cleaning need to be improved. instead of real cleaning they just quickly wipe over the surface and than put on scented candles or use room spray… I addressed those topics in a professional manner but think other travellers should know. I went to a supermarket and got dettol and dettol wipes and cleaned my bath myself another thing others should know is that the hotel has a function room - which is located on the garden - and poorly soundproof. so prepare to be woken up before 7 by loud chatting of over 50 people or day long sales training and motivation camps.

the location is very convenient, you can walk everywhere and the pool and the overall garden is nice. shadowed places to chill.

Stayed in February 2023

There were some corporate events during my stay so the first morning I woke up at 6:30am because a group of around 20 people were downstairs in the yard talking and laughing loudly... I mean seriously, at 6:30? And that was two days in a row... On the same first morning I woke up again at 8am because the lady who wanted to clean the room was loudly shouting and knocking on my door and then without getting any response (I literally just opened my eyes and was trying to figure out what was going on) just opened the door... Luckily I extra locked it...

The hotel is located not far from the airport and within walking distance to the city center where you can find shops, supermarkets and nice restaurants to have lunch/dinner. The residence itself is a nice place with two pools and an old gym (no cardio machines though). The room was actually very big and spacious, had fridge, desk... However, it feels like whenever I was leaving the room electricity (including fridge) wasn't working...

Stayed in February 2023

the hotel hired a tuk tuk for me and the guy try to charge us more money, took us to buy SIM card that is 3 times the price. and the hotel was confused of the bill with travel guide. it was quite stressful to deal with all this during the holiday and luckily booking.com help me to resolve issue.

The staffs are very nice. the property is fair for the price but the the bathroom is very old and have lots of black mould on the bathroom area. you should not expect the property as the picture

Stayed in January 2023

Nice hotel but a bit tired.... In need of refurbishment in some rooms. Staff fabulous and very helpful

Stayed in January 2023

limited breakfast options for people with dietary requirements

friendly staff. not too far from main pub street or temples.

Stayed in December 2022

The rooms are older than how they look in the pictures and the location, you cannot find the hotel in Grab.

Very kind staffs and nice facilities.

Stayed in October 2022

Our AC unit in our room leaked water internally. We reported it and it seemed as if it had been looked at but still leaked. Extraction fan in bathroom didn't work leaving a bad damp smell in there. As mentioned in other reviews a cockrel that lives next door woke us at daybreak! The bed was a bit rubbish, more springs in your back than cushioning!

Hotel staff were all friendly and accommodating, nothing was an issue for them. Good location, not a far walk from where it all happens (near pub street)

Stayed in October 2022

the extractor fan is error😣 the bed is not good.. when I move, it’s noisy.

nice staff, good location.

Stayed in September 2022

cleaning

pool

Stayed in July 2022

No spa room, only in-room service. Upon check-out, we were requested to pay, even though the money was already deducted by Booking.com. This delayed check out to 20-30 minutes. The bathroom is small and the glass in the bath/shower is not positioned well. Water gets all over the floor. Rooster wake-up calls ( but not too much of a biggy). Mosquitos come in through the back door in the room that doesn't close tight. Breakfast is not worth it. Buy something from the supermarket instead.

Close proximity to NR6. Close to banks and supermarkets (Angkor Market). Safe night walk.

Stayed in April 2022

The rooms equipment was old and not working properly.

The staff was amazing. Have a nice swimming pool.

Stayed in April 2022

It wasn’t on a main street and the pool looks nothing like on the pics! Staff doesn’t really speak English so never replies my emails and cant really tell you what to do or where to do a test for covid…food service was sometimes very slow and reception empty when arriving. Bathroom wasnt very nice and the hotel would be a 2 star in Europe! Pictures look way too good!

The garden was nice and the location good for reaching the city centre and driving to the temples. Bed was comfy! Staff was nice and breakfast good for a tourism day!

Stayed in April 2022

The TV had no remote control

Can't complain

Stayed in January 2022

Breakfast buffet is OK. Bathroom was OK.

Great staff. They go above and beyond to ensure you enjoy your stay. The hotel restaurant does good food and cocktails.

Stayed in December 2023

Really nice hotel with a great swimming pool.

Stayed in October 2023

Some

Stayed in October 2023

when we check staff wasn’t tell us anything about the hotel facilities, restaurant opening hours for breakfast or dinner. We tried to book a hotel shuttle bus from airport to the hotel no one responds our message. I have to call them to confirm that before my departure. the cleanliness and standard of the bathroom was horrible

a lot of trees

Stayed in May 2023

the amenities are great. it’s a peaceful place. the staff is fantastic! they are so kind and proactive. I’d recommend this place to everyone coming to Seam Reap. The vibe and the nature surrounding the hotel is magical. I loved waking up with the sound of birds and green landscape.

Stayed in March 2023

internet connection was very poor bed was very hard bathroom was very dated and needed works

the staff were very friendly

Stayed in February 2023

Litil bit far away from center

The hotel is good. It's very fascinating that he was greeted and taken to the place. Very good tour i ankor wat. After being stopped, the driver showed all the temples. I appreciate it well

Stayed in February 2023

the team is amazing friendly and the property has good facilities

Stayed in January 2023

gym wasn’t functional

room very complex bed awesome kettle towels 👍

Stayed in January 2023

Great place good location, gym was good and had two pools. One was even warm enough to swim at night. Staff every helpful and even gave us a xmas present when leaving

Stayed in December 2022