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Reviews of VM Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 1679, Russia Avenue, Posenchey District, Phnom Penh, Cambodia

#26 of 222 hotels in Phnom Penh

Guests' Choice

Review Score

Based on 136 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 25, 2025

    10
    Ms Sovann gave us good guidance on how everything works great communication skills and lovely personality She made my w
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ms Sovann gave us good guidance on how everything works great communication skills and lovely personality She made my wife and I feel at home

    Stayed in June 2025

  • Reviewed: June 22, 2025

    10
    Perfectly convenient to the airport, excellent rooms, lovely food and very friendly staff.
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Modern and very comfortable hotel perfectly convenient for the airport. We had dinner and breakfast at the hotel and both were excellent. Staff we all lovely. Would highly recommend.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is very good room very clean and nearby the airport the stuff Mr.Pises is a kindly person, friendly and good in speaking Chinese and English.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The VM hotel is very good near the airport and have pick up and drop off service and the receptionist Kong Pises is very friendly he also good in speaking Chinese and English

    Stayed in June 2025

  • Reviewed: May 2, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to complain....

    I only was one night but the Welcome and Service from the Supervisor Meas Sovann was exquisite and efficient!... well done Meas! You should have one day an important position in that Hotel 😀😉. The room modern and big, Pool on the first floor beautiful (I didn't spend time there because I came too late to the Hotel). They have a Shuttle to go and come from Airport, it's only 15 minutes on walk (I came on foot). Breakfast is very completed... You have different things to eat. As European I can recommend this Hotel if You need to be near from Airport and City.

    Stayed in May 2025

  • Reviewed: April 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Nice hotel directly at the airport, offering free shuttle. So this is the perfect location for a night before or after a flight. The restaurant was spacious but no other guests were there at dinner-time. The hotel seemed to be designed for Chinese guests mostly, which we could feel at the breakfast buffet as there were little options for vegetarians / vegans.

    Stayed in February 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Breakfast buffet was exceptional. Pool was beautiful. Staff was wonderful!!

    Stayed in March 2025

  • Reviewed: March 12, 2025

    10
    Absolutelly perfect hotel very close to airport
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t know such hotels are available so close to airport

    Very close to the airport, with a taxi ride costing only $3–4. The service is absolutely perfect! If you’re lucky enough to be assisted by Sovann at the front desk, you’ll be even more impressed by her exceptional service mindset and customer focus.

    Stayed in March 2025

  • Reviewed: December 17, 2024

    9.0
    Good option as an airport stopover
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No sign of any environmental measures in place e.g. recycling or advice on water saving which we had seen everywhere else we stayed in Cambodia. Very aimed at Asian market so all surrounding restaurants only working in Chinese and Cambodian. If those are not languages you speak then you're pretty much stuck in the hotel for local food options

    Excellent staff, generous sized room, fabulous pool

    Stayed in December 2024

  • Reviewed: December 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dinner was disappointing as they only had Chinese food.

    Location close to the airport was the reason for staying the night before an early flight. Very good bed and pillows. Clean, modern, very friendly and super clean. Great breakfast buffet

    Stayed in December 2024

  • Reviewed: December 2, 2024

    10
    Super comfy hotel near Phnom Penh airport
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only a couple minor things that didn’t impact me much on my short stay- I had trouble getting TV to show TV stations like news channels although lots of movies available.

    The room was super comfortable, clean and had a number on little extra details that enhanced it’s comfort, from a robe &slippers to well marked buttons for the lights, curtains,etc. Staff was very attentive. Breakfast offerings varied and good.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I already reviewed it yesterday, with details. Staff was stellar.

    Stayed in November 2024

  • Reviewed: November 20, 2024

    10
    Best hotel next to airport
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean hotel very modern Breakfast fantastic lots of choice Free shuttle to airport staff very helpful

    Stayed in November 2024

  • Reviewed: November 17, 2024

    9.0
    One night for convienience.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Background smell of cigarette smoke, breakfast based mainly on Chinese food and left out to dry out.

    Location

    Stayed in November 2024

  • Reviewed: November 10, 2024

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Strong cigarette smoke smell from neighbouring rooms despite being a non smoking hotel.

    Big and clean room, fantastic bed, good shower.

    Stayed in November 2024

  • Reviewed: October 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even though the hotel has smoking floors, the previous room guest smoked in the toilet and the smell was overpowering. We changed rooms but the smell of cigarette smoke was coming through the air conditioning. It’s time for hotels to go no smoking everywhere.

    Right next to the airport, perfect for our early flight the next day. Brand new and very clean. Lovely bathroom.

    Stayed in September 2024

  • Reviewed: October 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All around great hotel close and convenient to the airport. Wonderful breakfast buffet!

    Stayed in October 2024

  • Reviewed: October 18, 2024

    10
    Perfect stay near the airport for a family (with teenagers)
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    We stayed overnight here because of its convenient location to the airport. We had free transfer from and back to the airport, making life easy for a family of four. The hotel was amazing - with a well-equipped gym, stunning pool, and the best breakfast we experienced in Cambodia with an incredible array of food. My teenagers rated the breakfast and gym 10 out of 10. The rooms were very comfortable. I only wished we stayed more than one night. And a special shout out to Kakada who made our farewell from Cambodia so special. A true gentleman.

    Stayed in October 2024

  • Reviewed: October 9, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff couldn't have been more help. I would particularly like to make a mention to Sovann, Grey pich and Khoun KaKada.

    Stayed in October 2024

  • Reviewed: September 27, 2024

    10
    Very nice room view of airport but was not noisy. Staff were exceptional and helpful service.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Wish there was a jacuzzi or sauna room. But great overall.

    Breakfast was good. Service excellent from front desk to room staff to bellman. Pises, Pich and Sreyneang were very helpful at the front desk and with my 5 bags and shuttle service to the airport, within about 5 minutes ride. Very nice. We used the mini-gym, then relaxed by the pool. Later had a drink and some chicken wings at the bar located by the pool.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Really good !
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    It was too bad that my room had a lingering smell of cigarette, although I was on the 7th floor where it’s forbidden to smoke inside the room.. It didn’t really bother me, but it could be an issue for someone who is sensitive to smells.

    The facility was super clean, and the staff were very warm and friendly, always at your service. Big shoutout to Meas Sovann, who was very helpful and understanding of my situation. She arranged for a later check-out since my flight was at night, and also made sure my clothes, which I had submitted very late to housekeeping, were ready on time—cleaned and pressed—so I could pack without any worries before my evening flight. Thanks to her and the staffs, my last night in PP and my stay there was just perfect !

    Stayed in September 2024

  • Reviewed: September 5, 2024

    10
    Exceptional Hotel Experience with Amazing Staff: Sovann, Tuthy, and Thona
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    During my recent stay at VM Hotel, I was thoroughly impressed not only by the facilities but especially by the outstanding service provided by the team. From the moment I arrived, Sovann, Tuthy, and Thona went above and beyond to ensure that my experience was flawless. Sovann was incredibly welcoming, with a warm smile and a positive attitude that set the tone for my stay. She made sure every check-in and inquiry was handled smoothly, providing detailed information about the hotel amenities and surrounding areas. His professionalism and friendliness were truly appreciated. Tuthy was exceptional in the restaurant area, ensuring that every meal was memorable. She was attentive, quick to address any special requests, and provided personalized recommendations that made dining a delight. Her attention to detail and genuine care for guests made me feel valued and well-cared for. Thona displayed excellent customer service throughout my stay, particularly in housekeeping. My room was always pristine, and she ensured that all amenities were replenished daily. Her quiet yet effective presence made the stay more comfortable, allowing me to relax and enjoy my time at the hotel. The hotel itself is beautifully maintained, with comfortable rooms, modern facilities, and a prime location, but what truly sets it apart is the team. With individuals like Sovann, Tuthy, and Thona ensuring that every need is met, I can confidently say that this was one of the best hotel experiences I've had.I highly recommend this hotel to anyone seeking not just a luxurious stay, but also impeccable service that leaves a lasting impression. I will certainly be returning, thanks to the amazing staff who made my visit unforgettable!

    Stayed in September 2024

  • Reviewed: September 2, 2024

    10
    Our 2-night stay was very comfortable and relaxing.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is clean, spacious, and modern. Great staff. Good food. Very close to airport. Our 2-night stay was very comfortable and relaxing.

    Stayed in September 2024

  • Reviewed: August 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    Breakfast too late to be useful.

    Very helpful front desk staff

    Stayed in August 2024

Showing 1 - 25

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