Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Grand Hilton Seoul 5 stars

353, Yeonhui-ro, Seodaemun-gu, Seodaemun-Gu, 03650 Seoul, South Korea

#392 of 598 hotels in Seoul

Guests' Choice

Review score

Based on 103 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8

  • Location

    6.3

  • Facilities

    7.4

  • Staff

    7.7

  • Value for money

    6.7

  • Paid WiFi

    4.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 26

  • Reviewed: 16 April 2018

    6.7
    Impressive structure, hall is nice and the staff friendly...
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights

    I understand that fresh fruit in Korea is expensive, but from a five star Hotel you expect surely more than some frozen fruit (watermelon, ramboutan, grapes). No pineapple, no melons, no papaya, not even bananas that are very common everywhere! Bread selection was also rather simple. The changing room in the swimmingpool was way too cold. Once you are wet and change you risk to catch a cold. WiFi was not free, this is very uncommon nowadays especially for such an expensive hotel.

    Impressive structure, hall is nice and the staff friendly and efficient as usually in Korea. Room was big and the bed comfortable.

    Stayed in April 2018

  • Reviewed: 21 August 2017

    6.7
    Breakfast buffet was excellent.
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool and gym closed for cleaning on the day I arrived. I asked for compensation and got nothing (not even 10% off breakfast?) No bathtub in the room. Breakfast did not have self-serve coffee and staff took a long time to refill when asked.

    Breakfast buffet was excellent. Large pool, and the quality of the gym surprised me. Location is a bit secluded so not crowded.

    Stayed in July 2017

  • Reviewed: 17 August 2017

    3.3
    How miserable it is...
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night

    There is no minibar in the room, and they serve the commercial instant coffee mix. The staff at the restaurant did not guide me to the seat, so let me find an empty table for myself. I don't know why this hotel is ranked at 5 stars.

    Only the location is good

    Stayed in August 2017

  • Reviewed: 7 June 2017

    9.2
    Great place to stay in gangbook for business trip
    • Business trip
    • Solo traveller
    • Deluxe Suite
    • Stayed 6 nights
    • Submitted via mobile

    See above

    Nice facility. Fits 5 star quality. Only drawback will be the distance to a subway station. More than 20 mins by brisk walking to station and steep uphill on the way back

    Stayed in June 2017

  • Reviewed: 4 November 2016

    8.3
    Junior suite
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Room was very big but not a true suite with a separate lounge. Bathroom was tiny. Waiting 40 minutes for my room after checking in

    Executive lounge breakfast.

    Stayed in November 2016

  • Reviewed: 31 October 2016

    9.2
    A smart hotel, an enjoyable stay
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 6 nights

    I wish there was a shuttle bus from the hotel to the airport vice versa. I found the Wifi to be slow at times.

    The helpful staff, clean and airy room and good breakfast.

    Stayed in October 2016

  • Reviewed: 11 June 2018

    9.2
    Everything is so perfect but its location is.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything is so perfect but its location is....

    Stayed in June 2018

  • Reviewed: 25 January 2018

    5.8
    Not as per expectation for a Hilton
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    Breakfast options are limited. Lack of toiletries. Kitchen closed at 10pm and limited in room dining.

    Spacious room.

    Stayed in January 2018

  • Reviewed: 5 December 2017

    9.6
    Very good experience.
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast should be international fulfill all nationality.

    The staff

    Stayed in November 2017

  • Reviewed: 14 November 2017

    8.8
    Comfortable for business trip
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Too expensive for the accommodation and food, compared with other regions in Seoul

    Conference selected hotel, very convenient for business.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    7.9
    The room is clean.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights

    The hotel is too far from the downtown.

    The room is clean.

    Stayed in November 2017

  • Reviewed: 28 October 2017

    7.5
    Staff were very helpful and friendly, overall.
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The property was good.

    Stayed in October 2017

  • Reviewed: 3 August 2017

    7.9
    Good for business stay, a bit secluded though
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights

    In-room internet not included (rather disappointing for a business hotel)

    Comfortable bed, nice breakfast (rather expensive though)

    Stayed in July 2017

  • Reviewed: 24 April 2017

    5.8
    Price to high for what you get and servive
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The food during breakfast and in the bar.

    The bed.

    Stayed in April 2017

  • Reviewed: 25 March 2017

    6.7
    Localisation moyenne
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Completely isolated

    Near by the convention centre

    Stayed in March 2017

  • Reviewed: 8 February 2017

    6.7
    Value for the money.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The bath towels are very hard, need to change to new ones.

    Value for the money.

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 February 2016

    4.2
    Not much
    • Leisure trip
    • Couple

    Not good value. Location inconvenient, especially if you take airport limo to go to hotel. No free wifi in room. Shower temperature fluctuates constantly. Prices charged in the Deli are different from advertised prices.

    Not much

  • Reviewed: 1 February 2016

    6.7
    Clean room, good breakfast buffet.
    • Leisure trip
    • Family with young children

    No teaspoons in room! Executive Lounge does not allow young children/infants. Poor selection of snacks/refreshments in Executive Lounge. Very bad pizza.

    Clean room, good breakfast buffet.

  • Reviewed: 19 January 2016

    6.7
    The facility and location was very convenient.
    • Leisure trip
    • Family with older children

    Staff don't like confrontation in the buffet section. They avoid eye contact, which we found strange. Maybe because of a culture thing.

    The facility and location was very convenient. Very clean and quiet.

  • Reviewed: 3 December 2015

    9.6
    Very accommodating Front Desk Staff.
    • Business trip
    • Solo traveller

    Very accommodating Front Desk Staff. specially Ms. Clair. she warmly accommodated every concern I brought up and extended help in assisting how to get around Seoul! Also, the guys at the main lobby were very helpful, right down to the smallest details. The free shuttle that the hotel provided made it easy to get to the main spots in Seoul! The room was very nicely put, clean and with an awesome view. The Executive Lounge was a very cozy place to stay during the day! Food was great and drinks were flowing.. Hotel is beautiful, lobby is stunning.. Hotel staff definitely made you feel at home.. I love Hilton Seoul!

  • Reviewed: 6 October 2015

    8.8
    Clean and modern for Seoul.
    • Leisure trip
    • Group

    The location is not central or close to any subway stations but the free shuttle was quite handy, every hour to hongdae.

    Clean and modern for Seoul. Spa & sauna facilities were fantastic.

  • Reviewed: 3 April 2016

    6.3
    It is a disappointment to stay in such a grand hotel without...
    • Business trip
    • Solo traveller

    It is a disappointment to stay in such a grand hotel without free wifi in the room.

  • Reviewed: 27 September 2015

    9.6
    I was satisfied with everything.
    • Business trip
    • Solo traveller

    nothing.

    I was satisfied with everything.

  • Reviewed: 16 August 2015

    5.0
    No thing
    • Leisure trip
    • Solo traveller

    When I arrived the hotel and I'm waiting to check-in, and I waiting around two hours untill they Prepare my room.

    No thing

  • Reviewed: 23 May 2015

    9.6
    Staff
    • Group

    Nothing

    Staff

  • Reviewed: 19 March 2015

    7.5
    Service staff specially the young lady at club lounge who...
    • Business trip
    • Family with young children

    Service staff specially the young lady at club lounge who was working in the evening shift.

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 26

Guests also reviewed these properties: