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Reviews of Ibis Ambassador Suwon 4 stars

132, Gwongwang-ro, Paldal-gu, 16491 Suwon, South Korea

#10 of 46 hotels in Suwon

Guests' Choice

Review score

Based on 645 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 - 71

  • Reviewed: 3 September 2018

    7.5
    Convenient given that the conference was in the same hotel.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Room with internal windows. Average décor. You have to have a reason for staying here and because of our conference it was convenient.

    The bed was comfy The location was convenient, given that it was also the location of our conference. The breakfast was good and the staff helpful.

    Stayed in September 2018

  • Reviewed: 15 August 2018

    9.6
    The location was easily located via bus and the subway.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was easily located via bus and the subway. The staff was courteous and the room was impeccable. The buffet breakfast offered a wide variety of meals, catering to all diets.

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.9
    As a person staying there regularly,
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    1. TV's size is like a computer monitor 2. Rooms pretty small 3. Can you please do something about ventilation. one time i had to ask the front desk to change the room because of the smell in the room. Even though its not everytime, you might want to take care of that issue.

    Location of the place is the best. Walkable distance to everything. Starbucks reserve is on the very first floor. 2 convenience stores nearby. Staffs are superb!

    Stayed in July 2018

  • Reviewed: 11 May 2018

    10
    Loved the Ibis and will stay again!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was not worth the very high price. The food was simply OK, but the price is outrageous for Korea.

    Very beautiful and friendly staff. They also have a gym, sauna and laundry machines!

    Stayed in April 2018

  • Reviewed: 14 April 2018

    6.3
    Too many renovation and started early in the morning .
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too many renovation and started early in the morning ..I can hear the knocking sound in my room and it happened in the morning while I was still sleeping

    Stayed in March 2018

  • Reviewed: 29 March 2018

    9.6
    Will definitely stay there again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Ibis is the cheapest hotel in the 3 hotels during my one week stay in Korea. Yet it managed to touch all my buttons. It's centrally located enough, a few minutes walk from the subway, with a Starbucks in it's premise, a gym, clean and wide walkways, ice machine, and with easily locate-able hotel shuttle to the airport.

    Stayed in March 2018

  • Reviewed: 9 March 2018

    7.5
    Convenient but not perfect
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Some rooms have windows to the inner courtyard. The rooms were very warm, you had to ask reception to lower the heat every day.

    Breakfast was ok, with a mixed international/Japanese selection. Walking distance to restaurant streets. Quiet rooms. Value for many and quite convenient. Only two stops to go to Suwon.

    Stayed in March 2018

  • Reviewed: 7 February 2018

    5.4
    Loud construction ongoing as of Feb 3&4 2017 - Beware!!!!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Construction ongoing (which I was not warned about before booking) at the hotel meant I couldn't get an afternoon nap after a long trip. It also started at 9am on Sunday morning!!!! When I complained I received a meek apology. Bad form, as I am a regular customer. I will be looking elsewhere in future.

    English speaking staff

    Stayed in February 2018

  • Reviewed: 23 November 2017

    8.8
    Good Choice
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The room was hot, and since I had an inside room, the window didn't open.

    Great little place, nice comfortable rooms. Didn't have the breakfast as there is a large Starbucks in the lobby. The gym and onsen is small but offers everything you need for a workout and some relaxation.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    7.9
    The staff here is extremely nice and helpful.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The food is really below average. But good thing is that there are a lot of great Korean restaurants nearbly which you only need to take 5-10 min walk to find the food you like.

    The staff here is extremely nice and helpful. I checked out early today they helped me to book a cab to airport. But I left something in taxi so I had to call the hotel and they helped me contact the taxi driver which I was sooo lucky to get it back.

    Stayed in October 2017

  • Reviewed: 30 September 2017

    9.6
    The Breakfast was awesome as well as dinner buffet.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast was awesome as well as dinner buffet. Room was super clean with spa bath. Superior. Also the hotel bath is very good for relax. Very friendly and helpful staff. Easy to get to the airport.

    Stayed in September 2017

  • Reviewed: 21 September 2017

    8.3
    Everything compact and functional.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Quite far from airport. But convenient to reach with airport transfer or airport bus.

    Everything compact and functional. Clean. Beddings are good. Location is in Suwon City.

    Stayed in September 2017

  • Reviewed: 29 June 2017

    7.5
    My overall stay here was great. 4 out of 5 stars.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The outside door was not automatic and made it difficult to enter with your luggage. The airport shuttle bus stops running directly to the hotel after 9:00 PM and drops you at a busstop and you have to take a taxi from there--NOT pleasant to find out at 11:30 at night.

    The location for the subway was great. Lots of coffee shops and places to eat are nearby--within walking distance. A Starbucks is on the ground floor of the hotel. Safe neighborhood. Rooms supplied with an ironing board and iron. Small on site workout area. Good for the price.

    Stayed in June 2017

  • Reviewed: 27 June 2017

    7.1
    Strange service/like a hostal or boutique hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Didn't like: It was like a hostal kind of service because not even boutique hotels are set like this. No room service, etc; for example I asked for an additional adaptor for my room and they told me to go back to the lobby (I was in floor 12) to pick up because they don't have service to the rooms. That is understandable if it was a small, boutique or cheap hotel. However, although this is not an expensive hotel, still, bringing an additional towel or adaptor to the room is a pretty basic hotel service.

    Likes: Location.

    Stayed in June 2017

  • Reviewed: 11 June 2017

    8.8
    Good hotel that I will stay again
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    this time they gave me an indoor window room, comparing with last time I got an window that I can see outside, of course this time is not as good as last time. Wifi is very busy, capacity looks like not sufficient. sometimes very slow.

    I stayed again this this business trip, I am glad that IBIS listened to customer, they made improvement by changing a bigger middle size bus instead of mini van for sending customers to bus terminal at castle hotel. I also invited my colleagues to book this hotel during this trip. A good and convenient place to stay, and also comfortable.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    6.3
    Nothing particular
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived at 12:00 at the hotel and they ask us 60000 Won to get access to the room 2 hours before their official check-in at 14:00. The room was a bit smelly (could not identify what it was) and seemed to need refurbishment. Window was extremely dirty.

    Nothing particular

    Stayed in June 2017

  • Reviewed: 16 May 2017

    9.6
    Great place to stay for the price.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The thermostat in the room didn't seem to really be in my control--i.e. I didn't seem to be able to get the room temperature universallly comfortable.

    The staff were great--very helpful. The location was great--very close to the subway and lots of eating places and Home Plus which is a multi-floor department store that has reasonably-priced goods. Overall, a good value for the price.

    Stayed in May 2017

  • Reviewed: 15 March 2017

    8.8
    good location, comfortable, room size good, price reasonable...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    the pick up van to castle hotel for the IC shuttle bus is too small, it's dangerous to stack so many layers baggage.

    good location, comfortable, room size good, price reasonable, clean, professional front desk, Starbucks in the 1st floor

    Stayed in March 2017

  • Reviewed: 22 September 2016

    9.2
    Comfortable bed, friendly staff, excellent time l
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bathrobes, small bathroom. But those are not really a big deal to me.

    Location was super close to Suwon City Hall Station, exit 2. 2-3 minute walk from there. Quiet location. Comfortable bed.

    Stayed in September 2016

  • Reviewed: 16 September 2018

    6.3
    Buffet
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Reception and toilet

    Buffet

    Stayed in September 2018

  • Reviewed: 2 September 2018

    8.8
    Great experience. Stayed with family on a business/ pleasure trip.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very helpful front desk staff.

    Stayed in September 2018

  • Reviewed: 28 August 2018

    8.3
    Good hotel in nice location in Suwon area.
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Time for check starting from 2 pm which need a bit early without charging.

    Good location and comfort hotel

    Stayed in August 2018

  • Reviewed: 15 August 2018

    9.2
    Great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in August 2018

  • Reviewed: 30 July 2018

    7.5
    Good good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and comfortable.

    So what dimmer room because of the number of lamps.

    Stayed in July 2018

  • Reviewed: 7 May 2018

    8.8
    Overall my stay at this hotel was good. I will be using this facility in the future.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms could be a little more spacious.

    Clean hotel with a friendly staff

    Stayed in May 2018

  • Reviewed: 5 March 2018

    10
    It had massage chairs on every guest floor.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It had massage chairs on every guest floor. It had a hot/warm bathing pool.

    Stayed in March 2018

  • Reviewed: 19 February 2018

    7.1
    Good location and friendly staff.
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    “Sauna” was in fact a bath

    Great food at restaurant lots of choice

    Stayed in January 2018

  • Reviewed: 18 January 2018

    7.1
    good.
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Air in the room-I find it very dry-made me constant coughing

    convenient location to public transport & shops

    Stayed in January 2018

  • Reviewed: 19 November 2017

    5.8
    Improve the staffs about service mind.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff very rude

    Nothing

    Stayed in November 2017

  • Reviewed: 26 August 2017

    9.6
    Very friendly and comfortable.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Breakfast very expensive, 22000 won. Didn't try it.

    Evening meals exceptional quality attached at very reasonable price.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    9.6
    very cozy and clean, there is a airport shuttle bus 4100...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    very cozy and clean, there is a airport shuttle bus 4100 directly stop at the front of the hotel, very convenient

    Stayed in August 2017

  • Reviewed: 7 August 2017

    10
    Good clean
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Soso

    Good clean

    Stayed in July 2017

  • Reviewed: 2 August 2017

    9.6
    Very comfortable and the staff were helpful
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Double room was spacious with a desk and a bench seat

    Stayed in July 2017

  • Reviewed: 20 July 2017

    5.0
    Wi-Fi was not available
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi was not available

    Stayed in July 2017

  • Reviewed: 3 July 2017

    9.2
    High quality facilities and very comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    High quality facilities and very comfortable.

    Stayed in June 2017

  • Reviewed: 23 June 2017

    3.3
    Smell was no good.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smell was no good.

    Stayed in June 2017

  • Reviewed: 13 June 2017

    7.5
    cables in our room were not useful
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 6 nights

    cables in our room were not useful

    Stayed in June 2017

  • Reviewed: 26 May 2017

    10
    Coin laundry, business room suit for value money
    • Couple
    • Standard Double Room
    • Stayed 15 nights
    • Submitted via mobile

    Coin laundry, business room suit for value money

    Stayed in April 2017

  • Reviewed: 18 May 2017

    8.8
    The double beds room is not big, Window can't open, it felt stuffiness .
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The window of room should be opened.

    The breakfast is rich, and the place of hotel is very good, the staff is also kindness.

    Stayed in May 2017

  • Reviewed: 7 May 2017

    8.3
    Good hotel!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive breakfast brunch, but delicious; small room/bathroom

    Nice staff, location, hot bath, massage chair

    Stayed in May 2017

  • Reviewed: 4 May 2017

    5.4
    bathroom is too small and no tool to place luggage.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    bathroom is too small and no tool to place luggage.

    Stayed in April 2017

  • Reviewed: 3 May 2017

    9.6
    Clean, nice size room with a nice view
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Traffic noise was very loud

    Clean, nice size room with a nice view

    Stayed in May 2017

  • Reviewed: 14 April 2017

    9.2
    Close to suwon city center, there is starbucks below, staff...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Close to suwon city center, there is starbucks below, staff is wonderfull, room is good

    Stayed in April 2017

  • Reviewed: 22 February 2017

    10
    Terrific place, friendly staff, easy to locate, plenty of...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Terrific place, friendly staff, easy to locate, plenty of near by dinning options. Would stay again.

    Stayed in February 2017

  • Reviewed: 30 January 2017

    5.8
    Will not stay again , not convenient for me
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    everything was just an average

    ordinary hotel just use for one night stay, nothing much to say about

    Stayed in January 2017

  • Reviewed: 6 January 2017

    8.3
    Comfortable and convenient
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No windows in some room.

    Great location! Starbucks just at the ground floor of the hotel. Hotel staff are so nice.

    Stayed in December 2016

  • Reviewed: 29 December 2016

    8.8
    Value for money
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Nothing

    Location, facilities, free shuttle to office, airport

    Stayed in December 2016

  • Reviewed: 4 October 2016

    8.8
    Excellent place to stay in Suwon
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was hot and humid in Korea, air con in hotel room was not cold enough.

    High speed WiFi

    Stayed in September 2016

  • Reviewed: 22 September 2016

    10
    Great hotel with good location ~
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Great hotel with good location ~

    Stayed in September 2016

  • Reviewed: 21 September 2016

    3.8
    not worth hotel rate
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    the hotel is starting to old, rupture of furniture, bad smell

    location okay

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 May 2016

    9.2
    A very clean comfortable room in a good area.
    • Leisure trip
    • Group

    A very clean comfortable room in a good area. Only a few blocks from the subway, restaurant street, and lots of shopping. The wall, temples, and palace make for a beautiful walk and great sites to see.

  • Reviewed: 1 May 2016

    10
    Nice gym (small but has good treadmills and weights).
    • Leisure trip
    • Group

    Nice gym (small but has good treadmills and weights). Hotel staff is very helpful. Rooms are a bit dated but clean and large. Shower is full with a door and doesn't get the bathroom all wet. Hotel includes a giant Starbucks, which is convenient. Location is close to a cool restaurant street and only a few miles from the old city.

  • Reviewed: 12 February 2016

    7.9
    Airport hotel, big with a very large reception and annexed...
    • Business trip
    • Solo traveller

    Very expensive restaurant, especially considering the quaity and the variety of food available on the menu.

    Airport hotel, big with a very large reception and annexed restaurant. Rooms are very good, large and with comfortable bed and complementary bottles of water.. Complementaty shuttle bus to and from the Airport.

  • Reviewed: 24 November 2015

    9.2
    Good value for the price.
    • Business trip
    • Solo traveller

    -

    Good value for the price. Located near by the subway station. Parking included. Starbucks on the ground floor. On the basement floor located gym, hot tub and... attention the duty free shop! Rooms are quiet and clean enough.

  • Reviewed: 14 November 2015

    7.1
    good location, cleanliness and staff behaviour
    • Business trip
    • Solo traveller

    the rates mentioned on booking.com were no the final charges given at the time of check-out. There was a 30 % increase in charges

    good location, cleanliness and staff behaviour

  • Reviewed: 31 August 2015

    7.5
    The staff were very, very good.
    • Business trip
    • Solo traveller

    The breakfast was the same every single day. There was no change. There also was no sauna although the hotel promised that it had one.

    The staff were very, very good.

  • Reviewed: 28 May 2016

    8.8
    Good hotel, on the main road, close to restaurants and shops.
    • Business trip
    • Solo traveller

    Good hotel, on the main road, close to restaurants and shops. Nice accomodation in a great location.

  • Reviewed: 5 May 2016

    9.2
    good location surrounded by restaurants and cafes.
    • Business trip
    • Couple

    good location surrounded by restaurants and cafes.

  • Reviewed: 12 April 2016

    9.6
    The location, price and friendly staff.
    • Leisure trip
    • Couple

    Nothing

    The location, price and friendly staff. The location is very convenient

  • Reviewed: 3 February 2016

    7.1
    Staff were helpful and efficient
    • Leisure trip
    • Couple

    Cigarette smoke was hard to avoid.

    Staff were helpful and efficient

  • Reviewed: 18 January 2016

    9.2
    Location and room was clean
    • Leisure trip
    • Couple

    Room was very small....

    Location and room was clean

  • Reviewed: 6 December 2015

    9.6
    Clean and good location,
    • Business trip
    • Solo traveller

    Clean and good location, typical IBIS Hotel and you can expect what you are paying for

  • Reviewed: 3 December 2015

    7.1
    Kindness
    • Solo traveller

    It is so cold

    Kindness

  • Reviewed: 25 November 2015

    7.9
    simple hotel but definitely ok, close to restaurants and bars
    • Business trip
    • Solo traveller

    simple hotel but definitely ok, close to restaurants and bars

  • Reviewed: 23 November 2015

    2.9
    A watch went missing, room was not clean properly nor were...
    • Leisure trip
    • Solo traveller

    A watch went missing, room was not clean properly nor were the toiletries replaced.

  • Reviewed: 27 October 2015

    9.2
    Staff were excellent, very helpful.
    • Leisure trip
    • Couple

    Staff were excellent, very helpful. Not far away from City hall metro station (2 stops from Suwon station). Good facilities in the room.

  • Reviewed: 9 September 2015

    8.8
    Friendly english speaking staff, helped with travel...
    • Leisure trip
    • Couple

    Friendly english speaking staff, helped with travel planning, allowed us to use room earlier than actual check in time.

  • Reviewed: 7 September 2015

    6.7
    I lost my purse in this properties front of the 12th...
    • Leisure trip
    • Family with young children

    I lost my purse in this properties front of the 12th elevator but the CCTV could not cover to this area

  • Reviewed: 18 August 2015

    9.6
    good room, place.
    • Leisure trip
    • Family with older children

    good room, place.

  • Reviewed: 14 January 2015

    8.3
    Convenient location.
    • Business trip
    • Solo traveller

    Nothing

    Convenient location. Bus from the airport stops in front of the hotel. 1 minute walk to subway station.

  • Reviewed: 7 January 2015

    7.1
    WIFI
    • Business trip
    • Solo traveller

    WIFI

There are also 45 reviews without text. These impact the overall review score.

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