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Reviews of Mstay Hotel Changwon 2 stars

78, Jungang-daero, Seongsan-gu, 51504 Changwon, South Korea

#8 of 33 hotels in Changwon

Guests' Choice

Review score

Based on 474 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    7.9

  • Value for money

    8

  • Free WiFi

    8.4

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Showing 1 – 49

  • Reviewed: 20 February 2019

    7.5
    Newly built and modern.
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No shower enclosure or separation, bathroom all wet. No robes. Advertising pub, but closed in the evening. No restaurant.

    Newly built and modern. Breakfast selection!

    Stayed in February 2019

  • Reviewed: 9 November 2018

    9.2
    Affordable, high quality hotel in Changwon
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The room is little bit narrow. Other than that everything was as expected.

    This hotel is above the standards of a two statlr hotel. The facilities are quite new. I had a pleasant stay. There was no noise.

    Stayed in November 2018

  • Reviewed: 16 September 2018

    6.7
    The lady at the reception was extraordinary helpful and...
    • Business trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    Arriving at 12.30am after a 18hr flight from Europe. We were told the 2 rooms are not ready before 3pm. We asked for 1 room to get a shower and drop bags, because we had to be at the ISSF shooting event at 2pm. After some discussion the duty manager told us that we can get the room earlier if we pay extra. We were confused, so we double checked: without extra pay, rooms are not ready, and if we pay extra we can get a room. That was confirmed. Finally we still got one room at no extra charge. When we arrived at the 9th floor we could see many rooms were ready. That was really disappointing not to say ripoff. Another thing: I asked for help finding a Tepanyaki restaurant, the man at the reception could not help, his English was very poor, just good enough for check in without special issues. 4th Sept arrival, room 937

    The lady at the reception was extraordinary helpful and friendly

    Stayed in September 2018

  • Reviewed: 4 July 2018

    5.4
    Clean room
    • Business trip
    • Solo traveller
    • Superior King Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fake information about room rate above(there is no difference between double room and superior double room. The concierge said only difference is the breakfast. The roome state is same , but Double room include 1person breakfast and superior room include 2peraone breakfast. (But when i paid, the doubleroom included 2 person breakfast and the booking.com posted 2peson) ) Never expect for concierge serviece and kindness even you are in trouble with hotel service. They are rude enough.

    Clean room

    Stayed in July 2018

  • Reviewed: 3 May 2018

    7.1
    Room was very nice. Front desk personnel need to take lessons on how to treat customers!
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 14 nights

    Exercise gym was poor. 3 Tread mills that did not incline. Excise machines were minimal. Front desk staff was difficult to work with.

    Room was new and clean. Hot water was actually hot.

    Stayed in May 2018

  • Reviewed: 3 May 2018

    9.2
    An excellent place to stay for business in Changwon. Short, reasonable cost for taxi to Jinhae.
    • Business trip
    • Group
    • Superior King Room
    • Stayed 6 nights

    Couldn't work the TV controls - no access to English language channels or only for a couple of minutes. A/C poured directly overhead - Blue AC light was distracting.

    New facility, helpful staff, excellent breakfast

    Stayed in April 2018

  • Reviewed: 29 March 2018

    7.9
    In the City-Center
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    The Space for clothes is limited. For Two or 3 days no problem, but I stay most of the time longer.

    Wifi is very good Clean and located in the city center

    Stayed in March 2018

  • Reviewed: 21 February 2018

    10
    Location was GREAT! Clean rooms, comfortable, and very secure.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Loved the security, but there were too many codes to remember.

    Really thoughtful and helpful owners. Location was GREAT! Clean rooms, comfortable, and very secure.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    5.8
    Great location, may have been old office building or dormitory recently converted to a hotel
    • Business trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were horrible. Very stiff pillows and mattress. Did not even have a sheet on the bed, just a comforter and flat sheet. Did not sleep well at all due to poor mattress and pillows. Staff was a bit rude as well. If you asked them for anything it seemed like you were bothering them.

    Location was great. Good Wi-Fi, tv, decent bathroom.

    Stayed in February 2018

  • Reviewed: 1 January 2018

    5.8
    Cool modern ascetic. Relatively well priced. Poor customer service.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The rooms were not completely cleaned each day - in fact in my many decades of travelling this is the first time I had to find my own toilet paper for the room as the one partial role ran out early during our stay and there was no one available to assist us. Also, though there was a restaurant, there was no room service. Most peculiarly, at one point when we asked for an extra coffee mug we were told in no uncertain terms, only two mugs per room - that they would have to take any extra mugs from an empty room. This anecdote summarizes our interaction with most of the hotel staff - they were too rigid, not accommodating and while polite not service oriented.

    The hotel was new with a modern ascetic that you normally don’t see in this price range.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    7.1
    Pleasent
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights

    Air Con not working, although a kettle and cups in the room there was no Tea or coffee with them?

    Comfy Bed, Room very modern and clean. Staff pleasant, money exchange desk would not cash UK Sterling!

    Stayed in December 2017

  • Reviewed: 14 November 2017

    9.6
    anytime again, excellent biz - hotel
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights

    everything is just like it should be

    new hotel with big and comfortable rooms, friendly staff and a restaurant in the lobby. city center is in walking distance.

    Stayed in October 2017

  • Reviewed: 17 October 2017

    8.3
    Location and cleanliness
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There's a gym but the airconditiong not working (maybe it was preset not to be controlled by hotel gests). The room is smaller than expected. If you stay for the business and got paid by the company it's worth. If you pay from your own pocket it's kind of pricy for what you get.

    Location and cleanliness

    Stayed in October 2017

  • Reviewed: 30 August 2017

    8.3
    Great
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 6 nights

    low speed elevator

    After living 5 years in Changwon in this area, I can affirm that this hotel have a wonderful location, just 2 minutes walk from Juang-Dong & Sangnam-Dong area who is great for restaurant and night life, 5 min walk to Lotte department store and E-mart. Totaly new hotel, really clean.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    10
    Very excellent
    • Business trip
    • Group
    • Superior King Room
    • Stayed 8 nights

    Nothing

    I'm From UAE. I stayed in Hotel from 9th to 17th of August 2017. This Is First time to be in Changwon. The Hotel is Very cheap and Very New. It has very Good Location , Many restaurants are near by if you like Indian Food you have ( Bombay , Maharajan, & Panjab Restaurants ) on the third Floor cross the road. If you like American food , You have near by Pizza Hut, KFC, McDonald)..... many Café Shops are near by, also you can visit Malls like Lotte Mall & E-mart . In General the Hotel is Brand New and the Staff are Very Nice

    Stayed in August 2017

  • Reviewed: 26 November 2018

    8.3
    good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 14 nights

    Some reservation desk personel was not kind to our wishes and questions.

    Stayed in November 2018

  • Reviewed: 26 November 2018

    8.3
    Good
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights

    Sometimes some personel of reservation desk were not kind.

    Stayed in November 2018

  • Reviewed: 1 October 2018

    7.5
    Good for my specific business trip.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Room is too small.

    Nice location for my business.

    Stayed in September 2018

  • Reviewed: 29 September 2018

    8.8
    Very nice and clean hotel
    • Business trip
    • Group
    • Superior King Room
    • Stayed 7 nights

    Breakfast is little bit expensive

    Very nice and clean hotel

    Stayed in September 2018

  • Reviewed: 18 September 2018

    9.6
    A great place to stay , location , comfort, service, all very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    No hotel bar and proper restaurant throughout the evening

    Stayed in September 2018

  • Reviewed: 17 September 2018

    8.8
    Very nice and very clean hotel.
    • Business trip
    • Group
    • Superior King Room
    • Stayed 10 nights
    • Submitted via mobile

    Breakfast is little bit expensive.

    Very nice and very clean hotel. Good breakfast.

    Stayed in September 2018

  • Reviewed: 16 September 2018

    10
    The best!
    • Business trip
    • People with friends
    • 6 rooms
    • Stayed 15 nights
    • Submitted via mobile

    All 🤗

    Stayed in September 2018

  • Reviewed: 12 September 2018

    7.9
    Very good hotel
    • Business trip
    • Group
    • Superior King Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    Very nice cold dish & coffee..specially espresso.

    Stayed in September 2018

  • Reviewed: 9 September 2018

    8.3
    Great breakfast
    • Leisure trip
    • Couple
    • Superior King Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Small rooms

    Great breakfast

    Stayed in September 2018

  • Reviewed: 4 August 2018

    9.6
    New property, nicely located.
    • Business trip
    • Solo traveller
    • Superior King Room - Non-Smoking
    • Stayed 2 nights

    One Electric iron would have been extra bonus.

    New property, nicely located.

    Stayed in August 2018

  • Reviewed: 16 July 2018

    10
    10/10 I will use tgis place for sure.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and quiet and private

    Stayed in July 2018

  • Reviewed: 20 June 2018

    10
    Good hotel
    • Business trip
    • Group
    • Superior King Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast same menu everyday

    New hotel

    Stayed in May 2018

  • Reviewed: 16 April 2018

    7.1
    Basic business hotel
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Very basic no thrills or perks

    Good wifi comfortable bed

    Stayed in April 2018

  • Reviewed: 3 April 2018

    6.7
    Five of us - all very uncomfortable for 2 nights with air conditioning not working in the rooms
    • Business trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    No Air Conditioning. Too Hot. Air conditioning was mentioned at the time of the booking.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    8.8
    Good location and nice furniture
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    Good location and new hotel nice furniture and comfortable bed

    Stayed in March 2018

  • Reviewed: 17 March 2018

    9.6
    Excellent service, simple and efficient and with great location
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Only point would be to speed up the elevators

    Stayed in March 2018

  • Reviewed: 7 March 2018

    8.8
    Good location and comfortable.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights

    The pillows is a bit big and hard.One soft pillow would be helpful.

    Comfortable bed and it was clean.

    Stayed in March 2018

  • Reviewed: 6 February 2018

    7.5
    Good
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    New building

    Stayed in February 2018

  • Reviewed: 25 January 2018

    7.9
    Very good place to stay during business trip
    • Business trip
    • Group
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Small rooms

    Very friendly and helpfull staff

    Stayed in January 2018

  • Reviewed: 18 January 2018

    4.6
    Breakfast is good
    • Business trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    Breakfast is good

    Stayed in January 2018

  • Reviewed: 18 January 2018

    7.1
    Good Location,
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    No Dental Kits provided. Parking lot is too crowded.

    Good Location, In the center of Changwon Downtown. Comfortable Room.

    Stayed in December 2017

  • Reviewed: 5 January 2018

    9.2
    The room is clean and neat.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The room is clean and neat.

    Stayed in December 2017

  • Reviewed: 4 December 2017

    10
    Clean.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean. Staff was great!

    Stayed in December 2017

  • Reviewed: 1 December 2017

    7.5
    Friendly, quiet and clean.
    • Couple
    • Superior King Room
    • Stayed 1 night

    Friendly, quiet and clean.

    Stayed in November 2017

  • Reviewed: 24 November 2017

    9.6
    Room was good and clean and warm.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights

    more options for breakfast.

    Room was good and clean and warm.

    Stayed in November 2017

  • Reviewed: 25 October 2017

    9.6
    Very clean and comfortable room
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean comfortable bed room was best part of the hotel

    Hotel was very clean and morden. Bed was very comfortable I was very happy with property.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    8.8
    Very good
    • Business trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Clean and location

    Stayed in October 2017

  • Reviewed: 25 September 2017

    10
    Review_MStay Hotel
    • Business trip
    • People with friends
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    None whatsoever.

    Excellent services.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    10
    CP值高
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    New and clean

    CP值高

    Stayed in August 2017

  • Reviewed: 8 September 2017

    8.8
    recommended hotel for short business stay
    • Business trip
    • Group
    • Superior King Room
    • Stayed 3 nights

    small rooms

    new hotel location very good

    Stayed in September 2017

  • Reviewed: 25 August 2017

    10
    There was a new building which might be build within one...
    • Couple
    • Superior King Room
    • Stayed 1 night

    nope

    There was a new building which might be build within one year. located in the center of Chang-won. clean and cozy.

    Stayed in August 2017

  • Reviewed: 18 August 2017

    8.8
    Very clean and comfortable hotel
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    I liked my stay at mstay hot

    Very clean and comfortable hotel

    Stayed in August 2017

  • Reviewed: 4 August 2017

    8.8
    central Location, good breakfast, good price, top clean,...
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 8 nights

    central Location, good breakfast, good price, top clean, good furniture, currently best Hotel in Changwon for business

    Stayed in August 2017

  • Reviewed: 1 June 2017

    10
    Thoroughly enjoyed!
    • Business trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean rooms, almost brand new,great! Located in the heart of the new town.

    Stayed in May 2017

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